Senior Manager, Compliance Testing (US)

TD; Charlotte (NC); On-site; USD 115,000 - 186,000; Full time

Benefits offered by this job

Total Rewards Package

Training & Onboarding

Job summary

TD Bank US is seeking a Senior Manager, Compliance Testing in Charlotte, NC to lead a growing team and oversee independent testing activities. You’ll ensure timely delivery of testing engagements, guide remediation efforts, and communicate results to senior leadership.

Ideal candidates bring 10+ years in compliance/audit, strong leadership, and deep knowledge of regulatory expectations. This role emphasizes strategic thinking, collaboration across groups, and driving continuous improvement

Qualifications

• Undergraduate degree or equivalent work experience.
• 10+ years of experience in compliance, audit, or regulatory roles.
• Proven ability to communicate with senior management and influence decisions.

Responsibilities

• Lead and develop teams of compliance testing specialists and managers.
• Oversee the execution of the compliance testing plan on time and with quality.
• Provide guidance to senior management on findings, risks, and remediation.
• Drive improvements to testing programs and align with regulatory expectations.

Skills

Regulatory knowledge

Risk management

Leadership

Strategic thinking

Communication

Project management

Education

Undergraduate degree or equivalent

Tools

Tableau

MS Office

AI Co-Pilot

Job description

Work Location:Charlotte, North Carolina, United States of AmericaHours:40Pay Details:$115,440 - $186,160 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:ComplianceJob Description:Why Work with Us?At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization.The Ideal CandidateThe ideal candidate will thrive in a fast-paced setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can \"roll up their sleeves\", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.Department OverviewThe US Compliance Monitoring and Testing oversees and manages independent Compliance monitoring and testing programs and issue validation functions to meet regulatory and internal requirements. The team provides a governance structure, guidance, leadership, coaching, and development to the internal team supporting these activities and other Compliance Officer teams as appropriate.The above details are specific to the role which is outlined in the general summary below. Please review the Desired Skills and Experience as you are considering this role.Job Description Summary:The Senior Manager, Compliance Testing oversees and develops team(s) of specialists and/or managers conducting independent Compliance testing to meet regulatory and internal requirements. This role provides guidance, leadership, coaching, and development to achieve desired operational results and professional/personal development objectives for the overall group. Provides assistance/expertise to other Compliance testing teams as appropriate.. Depth & Scope:Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as requiredResponsible for the timely execution of the Compliance testing planTypically deals with senior/executive management in communicating Compliance testing resultsLeverages deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management/enterprise areas through testing engagementsProvides guidance and clarity around priorities and goals for Compliance testing program and works with managers to ensure the goals cascade to all workersGuides talent identification and development processesKey contact for dealing with a range of complex issues, including non-routine informationManages and prioritizes the team to deliver on multiple reviews and projects at a given timeIdentifies and leads problem resolution for project/program complex requirements related issues at all levelsEducation & Experience:Undergraduate degree or equivalent work experience10+ years of experienceDesired Skills & Experience:Knowledge and experience within compliance or audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting and training requirementsKnowledge of current and emerging trends, including regulatory expectations and standards for effective compliance management systemsKnowledge and experience with risk management environment, standards, and regulationsAbility to research, interpret and summarize relevant regulatory expectations, laws, regulations and impacts to Compliance Program elementsSkill in using computer applications including MS OfficeUse in AI including MS Co-PilotSkill in using advanced analytical software tools, data analysis methods and specialized reporting techniquesAbility to independently identify, assess, and escalate issues requiring senior management attentionTableau or similar skills preferred, but not requiredCRCM preferred, but not requiredCustomer Accountabilities:Manages teams of compliance testing specialists and/or managers in the execution of Compliance Testing engagements and validation of action plans in accordance with established standardsConducts skilled analytical research and analysis as part of the testing engagement and initiativesDevelops, implements, tracks, and reports on Compliance testing schedulesProvides overall strategic direction to support the Compliance Testing Program, Procedures, and processes so that they stay current with established standards and regulatory expectationsActs as a subject matter expert and strategic advisor by providing guidance on Compliance issues to management, business units, and respective teams for area of specializationReports on emerging trends, identifying risks and opportunities, and recommending action to senior managementUnderstands risk identification, risk analysis, and risk mitigation according to the regulatory requirements and best business practicesSupports relationships with key partners to effectively manage and clarify scope of accountabilities while influencing and aligning others as neededProvides functional/business level communications to stakeholders and/or leaders that are consistent, appropriate, and aligned with strategic directionShareholder Accountabilities:Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD’s operating model to maximize efficiency, effectiveness and scalePlans and executes on strategic activities, reviews and communicates results, and adjusts tactics accordinglyMaintains extensive knowledge of business units and regulatory requirements/compliance issues within the Compliance areaProvides subject matter expertise, complex analysis and advice to business partners/team and applies knowledge in following up on outcomes, investigating and/or enforcing policyIdentifies and implements opportunities for continuous improvement in the Compliance Testing ProgramLeads relationships with business lines/corporate and/or control functions to promote alignment with enterprise and/or regulatory requirementsSupports team and management in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the BankAssesses/identifies key issues and escalates to management where requiredSupports the facilitation of action/remediation plans as a result of an internal audit and/or regulator review of Compliance Testing ProgramKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the BankMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetiteEmployee/Team Accountabilities:Responsible for management of the overall team providing both leadership and guidanceSets targets and objectives for the team, and delivers resultsGrows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value deliveredLeads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employeesLeads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely mannerManages employees in compliance with all human resources policies, procedures and guidelines of conductShares knowledge, information, skills, and subject matter expertise among the team and promotes the timely communication of issues and encourages good working relationships with other functions and teamsSupports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successesRecruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectivesEstablishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectivesActs as a brand ambassador for your business area/function and the bank, both internally and/or externallyPhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.#LI-USCorporate #IN-USCorporateWho We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn moreAdditional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [e-mail] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.