Compliance Technology Program Lead

Block; San Francisco (CA); On-site; USD 172,000 - 258,000; Full time

Job summary

Block is seeking a Compliance Technology Program Lead in San Francisco to ensure our ML models and data infrastructure meet regulatory expectations for fiat and crypto products. This role sits at the intersection of compliance, machine learning, and AI tooling, using Claude and other LLM-based agents to automate oversight and documentation throughout the lifecycle.

You will collaborate with ML, Engineering, and policy teams to provide end-to-end oversight, effective challenge, and exam-ready

Qualifications

• 7+ years of experience in compliance technology at regulated financial institutions or as a consultant.
• Hands-on experience with AI tools — including Claude and GPT — and automating work in production.
• Experience with ML and Heuristic models across Transaction Monitoring, Sanctions Screening, and Customer Risk Scoring.
• Experience with input data quality monitoring.
• Experience with model performance monitoring.
• AML model validations aligned with SR 11-7 and OCC 2011-12.
• Experience responding to examinations and consent orders with regulators and independent monitors.
• Familiarity with blockchain analytics and screening tools such as Chainalysis and TRM Labs.
• Working understanding of regulated financial services and compliance obligations.

Responsibilities

• Build with Modern AI Tools: Use AI agents (Claude and similar LLM-based tools) to build automation that scales oversight, monitoring, and documentation work.
• Design human-in-the-loop checkpoints so outputs remain defensible to regulators and independent monitors.
• Establish and maintain model and data governance frameworks aligned with SR 11-7, SR 26-2, and OCC 2011-12; provide challenge and documentation.
• Lead ongoing monitoring: design real-time dashboards to monitor model health, including input data monitoring and model performance.
• Set standards for threshold tuning and Below the Line testing controls.
• Establish frameworks and triggers for identifying when model performance is degrading and requires tuning or deprecation.
• Provide End-to-End Oversight of Model Development: Oversee Transaction Monitoring models, including heuristic and rules-based detection logic, threshold settings, and data pipelines that feed alerts.
• Oversee blockchain analytics and screening tools (Chainalysis, TRM Labs), with attention to coverage and alert quality.
• Oversee Sanctions Screening models (LexisNexis), including list management and false-positive reduction.
• Oversee Customer Risk Scoring models, including segmentation logic and recalibration.
• Oversee design and validation of AI-driven case resolution for explainable, auditable decisions.

Skills

Regulatory compliance

AI tooling usage

Model governance

Data analytics

Visualization

Cross-functional collaboration

Regulatory examinations response

Financial services domain knowledge

Statistical concepts in ML

Problem solving

Tools

Claude

GPT

Job description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

Block is seeking a Compliance Technology Program Lead to ensure our Machine Learning and Heuristic detection models — and the data infrastructure that feeds them — are fit for purpose, for our fiat and virtual currency products. This role sits at the intersection of compliance, machine learning, and AI tooling: you will use modern intelligence tools, including Claude and other LLM-based agents, to automate significant portions of oversight, monitoring, and documentation work — turning a traditionally manual, documentation-heavy function into a scalable, defensible program. You will partner with Machine Learning, Engineering and BSA/AML Policy Teams to provide end-to-end technical oversight, effective challenge and ongoing monitoring throughout the model development lifecycle.

You Will

• Build with Modern AI Tools: Use AI agents (Claude and similar LLM-based tools) to build automation that scales oversight, monitoring, and documentation work — including drafting requirements, exam-ready documentation, data quality monitoring and ongoing model performance reporting.
• Design human-in-the-loop checkpoints so that automated outputs remain defensible to regulators and independent monitors.
• Establish and maintain model and data governance frameworks aligned with SR 11-7, SR 26-2, and OCC 2011-12 so engineering teams can ship defensible models at pace. Provide effective challenge throughout the model development lifecycle and partner with the BSA/AML Policy Team and CAX stakeholders to ensure documentation is exam-ready.
• Lead Ongoing Monitoring: Lead the design and development of real-time dashboards to monitor model health, including input data monitoring and ongoing model performance.
• Set standards for threshold tuning and ongoing Below the Line (BTL) testing controls.
• Establish frameworks and triggers for identifying when model performance is degrading and requires tuning or deprecation. Partner during subsequent tuning exercises and ensure changes are within risk appetite and documented defensibly.
• Provide End-to-End Oversight of Model Development: Oversee Transaction Monitoring models, including heuristic and rules-based detection logic, threshold settings (below the line testing), and the data pipelines that feed alerts.
• Oversee blockchain analytics and screening tools (TRM, Chainalysis), with attention to typology coverage, alert quality, and integration with downstream investigations.
• Oversee Sanctions Screening models (LexisNexis), including list management, fuzzy-match tuning, and false-positive reduction.
• Oversee Customer Risk Scoring models, including segmentation logic, periodic recalibration, and effective challenge of risk drivers.
• Oversee the design and validation of AI-driven case resolution — LLM-based and ML-based models that triage, enrich, or disposition alerts — ensuring decisions are explainable, auditable, and defensible to regulators.

You Have

• 7+ years of experience in compliance technology at regulated financial institutions, or as a consultant working with FIs.
• Hands-on experience building with modern AI tools — including Claude, GPT, or comparable LLM-based agents — and a track record of using them to automate work in production. This includes prompt engineering, designing agentic workflows, and integrating AI into operational processes.
• Experience with both Machine Learning and Heuristic models across Transaction Monitoring, Sanctions Screening, and Customer Risk Scoring.
• Experience with input data quality monitoring.
• Experience with model performance monitoring.
• Experience conducting AML model validations aligned with SR 11-7 and OCC 2011-12.
• Experience responding to examinations and consent orders, and working with regulators and independent monitors.
• Experience with virtual currencies, including the unique transaction monitoring and sanctions screening considerations they present.
• Familiarity with blockchain analytics and screening tools such as Chainalysis and TRM Labs.
• A track record of driving cross-functional initiatives.
• A working understanding of regulated financial services and corresponding compliance obligations.
• Familiarity with statistical concepts related to machine learning
• Expertise in data analytics and visualization

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.

Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A

$171,800—$257,600 USD

Zone B

$159,800—$239,600 USD

Zone C

$151,200—$226,800 USD

Zone D

$142,600—$213,800 USD

Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

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