Compliance - Technology Operational Risk Management Lead - Vice President

J.P. Morgan; New York (NY); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

A leading financial institution is seeking a Vice President in Technology and Cybersecurity Operational Risk Management. This role focuses on proactive risk management and oversight of technology and cybersecurity risks across Employee Platforms. Ideal candidates will have significant experience in cybersecurity principles, data protection regulations, and the ability to collaborate effectively within diverse teams. The position offers competitive compensation and comprehensive benefits to support employees.

Qualifications

• 5+ years in a Product, data, cyber, or technology operations role.
• Deep understanding of cybersecurity and associated risks.
• Ability to translate complex technical information into understandable language.

Responsibilities

• Perform proactive risk management of operational risk through targeted assessments.
• Develop data-driven strategies to monitor risks.
• Engage with wider technology teams to understand the risk environment.

Skills

Cybersecurity principles

Data protection regulations

Communication skills

Collaboration

Attention to detail

AI/LLM understanding

Education

BS/BA degree in computer science or equivalent

Job description

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Vice President in Technology and Cybersecurity Operational Risk Management within Employee Platforms, you will provide independent oversight of technology and cybersecurity risk across Employee Platforms. You will develop and execute multi-risk stripe review strategies, with a focus on data and asset management risks, especially those related to cloud service providers and human resources technology products. You will assess the quality of technology risk assessments and governance across on premises and cloud environments.

You will have the opportunity to guide fundamental changes to risk management processes by working with people, process, and technology. As a part of the Employment Platforms team, you will assist in modernizing and improving how nearly 300,000 global employees interact with technology, including communication and collaboration tools, endpoint management, identity and access services, devices, and cloud-based productivity platforms.

Job Responsibilities

• Perform proactive risk management of operational risk through targeted assessments of global and regional technology processes for the Employee Platforms function.
• Develop data-driven strategies to monitor risks, leveraging enterprise tools for feedback and analytics.
• Engage and collaborate with wider 2LoD technology teams to gain broad understanding of the technology and control environment that support Employee Platforms products and services.
• Understand data and asset management risks as related to specific technology area of expertise.
• Participate in assessment of emerging risks and stay abreast of current technology trends, vulnerabilities, and emerging technologies. Continuously monitor advancements in, and integrate risk considerations into continuous oversight and risk assessments of Employee Platforms.
• Monitor and assess significant events where technology is a factor, including external incidents driven by third parties, threat actors, and technology change failure.
• Understand and utilize trends and toolsets within AI/LLM platforms to assist and streamline assessments in order to produce faster quality outcomes.

Required qualifications, capabilities and skills

• BS/BA degree in computer science or equivalent experience with deep and broad understanding of cybersecurity and technologies, and associated risks, such as 5+ years in a Product, data, cyber, or technology operations role.
• Strong understanding of cybersecurity principles, practices, and frameworks (e.g., NIST, ISO 27001).
• Familiarity with third party outsourcing, cloud, data protection, and privacy regulations (e.g., GDPR, CCPA).
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals.
• Excellent communication skills, experience preparing formal written documentation.
• Attention to detail, clear and concise writing, with ability to translate complex technical information into understandable language.
• Curiosity and understanding of AI / LLM’s with capability to integrate and use AI where appropriate.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.