Compliance Systems and Operations Associate

HighTower Advisors, LLC; Chicago, Northern (IL, KY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Gym in Chicago office

401k matching

HSA employer contributions

Student loan assistance

Pet insurance

Job summary

Hightower is seeking a Compliance Systems and Operations Associate in Chicago. The role focuses on managing Compliance Department systems, ensuring data integrity, and driving process improvements.

You will be the daily administrator for tools like MyComplianceOffice and Smarsh, coordinating system updates and user support. The position requires 2–3+ years in system administration within a registered IA compliance setting, a related bachelor's degree, and strong analytical, communication, and

Qualifications

• Bachelor's degree in a related field.
• 2–3+ years in a system administrator capacity.
• Basic knowledge of the Investment Advisers Act of 1940.
• Experience in a registered investment advisor compliance department.
• Strong prioritization and ability to manage multiple tasks.
• Ability to analyze issues and requirements independently.
• Proactive, responsive, and able to own tasks from start to finish.

Responsibilities

• Serve as the subject matter expert and daily administrator of Compliance Department systems (e.g. MyComplianceOffice, Smarsh).
• Initiate, develop and implement system update requirements.
• Manage credential requests, employee account disclosures, and related support cases end-to-end.
• Analyze issues and trends for improved processes and controls.
• Create and update internal and external documentation.
• Develop and track improvement or remediation plans.
• Maintain compliance desk procedures.
• Interact with and support personnel across business units.
• Support the Compliance Department with various projects as required.
• Foster a positive compliance culture.

Skills

Meticulous attention to detail

Bachelor's degree

System administrator

Investment Advisers Act knowledge

IA compliance experience

Prioritization

Analytical thinking

Independent work

Project management

Education

Bachelor's degree in a related field

Job description

Our Story

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).

Your Future Team

Hightower’s Compliance Department strives to provide industry-leading support to the firm’s advisor teams. We are passionate about serving as collaborators within all facets of the organization and focus on developing processes and strategies that are effective for advisors, their clients, and other mid and back-office departments, while adhering to the spirit of the regulation.

What You’ll Do

We are seeking a highly organized and detail-oriented Compliance Systems and Operations Associate to join our team. This position reports to the Director, Compliance and is predominantly self-directed and self-motivated. You will play a critical role in the management of the Compliance Department systems employee lifecycle management process, as well as in maintaining the integrity of our compliance systems. To be successful in this role, you must have a strong understanding of system management and administration as well as excellent communication and analytical skills.

• Serve as the subject matter technical expert and daily administrator of Compliance Department systems (e.g. MyComplianceOffice, Smarsh, etc.)
• Initiate, develop and implement requirements when updates to systems are necessary.
• Manage a queue of credential requests, employee account disclosures, and related support cases end-to-end, ensuring cases are acknowledged and handled within an appropriate timeframe and “managing up” within the Department as needed.

• Analyze and identify issues and trends for improved process and controls.

• Create and update internal and external documentation.

• Develop and track improvement or remediation plans.

• Maintain and create compliance desk procedures.
• Interact with and support personnel at all levels of the Firm’s various business units.
• Support the Compliance Department with various projects as required.
• Foster a positive compliance culture

What You’ll Bring

• Meticulous attention to detail, motivated by excellence.
• Bachelor's degree in a related field
• 2-3+ years of professional experience acting in a system administrator capacity.
• Basic knowledge of the requirements of the Investment Advisors Act of 1940
• Experience working within a registered investment advisor compliance department
• Effective at prioritization of workload with competing priorities while producing high-quality work.
• Ability to independently analyze issues and requirements with the critical process understanding of business practices and implications.
• Highly responsive and proactive, able to own tasks from start to finish.
• Ability to take initiative and work independently with minimal supervision, while being equally comfortable working collaboratively.
• Strong organization and project management skills

What We Offer

• Coverage on the first day of employment for medical, dental, and vision insurance
• Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
• Mother’s lounge onsite
• Flexible PTO plan
• In-office Monday through Thursday and work from home on Fridays
• Free brand-new gym in the Chicago office
• 401k matching plan
• HSA employer contributions
• Student loan assistance
• Pet insurance
• Base salary of $80,000-$90,0000 plus discretionary bonus (exact base salary amount will be dependent on experience)

AN EQUAL OPPORTUNITY EMPLOYER:

Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.

You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.