Compliance Specialist I

SCCU Simple; Melbourne (FL); Hybrid; USD 51,460 - 54,496; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

401(k) match

HSA match

Tuition reimbursement

Job summary

Space Coast Credit Union (SCCU) is seeking a Regulatory Compliance Specialist to help assess enterprise-wide compliance, evaluate risk programs, and monitor standards across Fair Lending, HMDA, UDAAP and BSA requirements.

The hybrid role requires two days per week in the Melbourne, FL office, with strong collaboration across business units and a commitment to accurate complaint management and regulatory reporting.

Qualifications

• Bachelor’s degree in a related field or equivalent training and experience.
• CRCM or equivalent credit union/banking compliance certification preferred.

Responsibilities

• Assist business units with evaluating compliance risk management programs and regulations (e.g., Fair Lending, HMDA, UDAAP, BSA).
• Maintain relationships with business units to influence compliance standards and risk.
• Review complaints and surveys to identify compliance concerns and trends for improvement.
• Serve as point of contact for intake, documentation, and resolution of member complaints in line with regulatory requirements.
• Collaborate with business units to investigate complaints, identify root causes, and recommend corrective actions.
• Maintain records of investigations and prepare reports on complaint activity and compliance trends.

Skills

Regulatory compliance

Regulatory risk assessment

Compliance communication

Complaint management

Education

Bachelor’s degree in related field

CRCM or equivalent certification

Job description

BAYTREE HEADQUARTERS
8045 North Wickham Road
Melbourne, FL 32940, USA

Space Coast Credit Union (SCCU) is a not‑for‑profit financial institution committed to delivering member‑first services. Since 1951, we have grown to serve over 685,000 members and manage more than $9 billion in assets.

Why Join SCCU?

Member‑Focused Mission: Be part of an organization that reinvests in its members.

Hybrid and Flexible Schedule Options: This position is hybrid with two days per week required in the office.

Career Growth: We prioritize internal promotions and offer on‑the‑job training.

Principal Duties and Responsibilities

• Assist business units with assessing enterprise‑wide compliance, including evaluating compliance risk management programs and targeted regulations such as Fair Lending, Home Mortgage Disclosure Act, UDAAP, Bank Secrecy Act, and other federal and state laws.
• Maintain relationships and effective communication with business units to influence strong compliance standards and consider compliance risk.
• Review and analyze formal complaints and member surveys to identify potential compliance concerns, trends, and areas for improvement as part of SCCU’s Complaint Management Program.
• Serve as a point of contact for intake, documentation, and resolution of member complaints, ensuring issues are addressed in accordance with regulatory requirements and internal policies.
• Collaborate with business units to investigate complaints, determine root causes, and recommend corrective actions to mitigate compliance risk.
• Maintain accurate records of complaint investigations and outcomes, and prepare regular reports summarizing complaint activity and compliance trends for management review.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Training

High School Diploma or GED is required. Bachelor’s degree in a related field or a combination of training, education, and experience is preferred. NCCO, CUCE, CRCM, or equivalent credit union or banking compliance certification is preferred.

Prior Experience

1–3 years of recent and applicable regulatory compliance experience in at least one area: enterprise‑wide compliance, compliance risk management, fair lending, HMDA, and UDAAP. Minimum one year experience in SCCU Training, Underwriting, Processing, Servicing, or Loss Prevention may be considered equivalent experience.

Compensation

Starting Compensation: $24.74–$26.20 per hour. Bonus Opportunity: Eligible for one SCCU annual bonus.

Benefits

Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.

Financial Perks: 401(k) match (5%), HSA match, and SCCU‑paid insurance (short/long‑term disability, life insurance).

Education Support: Tuition reimbursement after one year of service.

Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.

Exclusive Discounts: Lower rates on loans, credit cards, and no‑fee SCCU accounts.

Work Schedule

This hybrid role requires two days per week in the office.

About SCCU

Since 1951, SCCU has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida’s east coast, we are the third‑largest credit union in the state. In 2025, we expanded into Orange County to better serve the East Orlando market.

As a not‑for‑profit financial institution, SCCU is dedicated to putting our members first. We return profits to members through better rates, lower fees, and enhanced services. Our focus remains on empowering members and supporting their financial well‑being.

We foster a supportive and collaborative environment that encourages career growth and development.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.