Compliance Specialist - Affordable Housing

Indigo Living; West Des Moines (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

Indigo Living is seeking a Compliance Specialist to support the Affordable Housing Compliance team in West Des Moines, Iowa. The ideal candidate will be responsible for maintaining records, managing compliance documentation, and producing reports for various stakeholders.

Qualifications include an Associate’s degree and two years of experience in affordable property management, along with proficiency in Yardi software. This position entails strong communication skills and the ability to work collaboratively.

Qualifications

• Minimum of two years’ experience in affordable property management.
• Proficiency in Yardi Affordable Housing software preferred.
• Experience in a team-oriented, collaborative environment.

Responsibilities

• Support the Affordable Housing Compliance team.
• Produce reports for stakeholders and maintain records.
• Coordinate with on-site teams for compliance processes.

Skills

Exceptional written and oral communications skills

Self-motivated and organized

Ability to multitask and meet deadlines

Exceptional customer service orientation

Team-oriented and collaborative

Education

Associate’s degree in business or accounting

Tools

Yardi Affordable Housing software

Microsoft Office Suite

Job description

The Compliance Specialist supports the Affordable Housing Compliance team by maintaining records, reviewing files, tracking certifications, and preparing reports to ensure compliance with regulatory requirements. This role assists with audits, manages documentation systems, and coordinates with on-site teams and stakeholders to support accurate and timely compliance processes.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for providing support for the Indigo Living Affordable Housing Compliance team by helping to produce weekly/monthly/annual reports to a wide variety of stakeholders in and outside of our organization, including local PHAs, the Iowa Finance Authority, syndicates, owners, and investors.
• Maintains office, clerical, filing and record keeping systems.
• Maintains documents, property management software, and reporting essential to compliance, management, and the on-site teams, including property management software, and reporting in local and state agency systems.
• Maintains software tracking in various affordable housing programs including special programs and designations of the households, such as victims of domestic violence, handicap, and lower income set-asides.
• Maintains a log to track the submission, approvals, and denials of certifications for our different affordable housing programs.
• Responsible for reviewing applicant and resident files to support compliance team in the processing of file certifications. Follows up with on-site team regarding further questions and necessary items.
• Responsible for ordering, filing, tracking, and maintaining original records for affordable housing leases and certifications for all affordable housing communities.
• Assists with auditing of files and preparation for various city, state, and investor audits.
• Responsible for the design and production of compliance training materials.
• Monitors and directs incoming and outgoing correspondence with our affordable housing communities, on-site staff, and various stakeholders.
• Other duties as assigned.

QUALIFICATIONS

• Associate’s degree in business, accounting, or equivalent experience preferred.
• Two years’ minimum experience in affordable property management preferred.
• Two years’ minimum experience with Yardi Affordable Housing software preferred.
• Proficiency in Microsoft Office, Word, Excel, Power Point, and Outlook.

KNOWLEDGE & SKILLS

• Exceptional written and oral communications skills.
• Highly self‑motivated, self‑directed, detailed, and organized.
• Ability to absorb and retain information quickly.
• Ability to multitask, prioritize, and meet deadlines under pressure.
• Exceptional customer service orientation.
• Experience working in a team‑oriented, collaborative environment.
• Demonstrates a professional, approachable demeanor with the ability to remain flexible and effectively interact with all levels of staff and management.