Compliance Specialist

Wisetack; Northern (KY); Hybrid; USD 71,000 - 99,000; Full time

Job summary

Wisetack, a fintech startup, is seeking a Compliance Specialist to safeguard regulatory integrity across marketing, lending, and operations. You’ll be the point person for compliance reviews, audits, and bank partner inquiries, leveraging modern tools to drive efficiency and accuracy.

You’ll work with cross-functional teams to improve processes, documentation, and training materials, staying current with federal and state regulations governing consumer lending.

Qualifications

• 3+ years of consumer lending compliance experience—preferably in fintech or banking.
• Hands-on experience with marketing compliance, complaint tracking, and bank/institution audit support.
• Solid understanding of consumer lending and servicing regulations (e.g., TILA, ECOA, UDAAP, FCRA, BSA/AML, and Red Flags).
• Skilled in applying tools like Alloy, PerformLine, Salesforce, Google Suite, and ChatGPT. Comfortable learning and integrating new technologies.
• Strong analytical, communication, and organizational skills; adept at managing multiple compliance priorities and stakeholder expectations.
• Experience working directly with bank partners in a compliance capacity.
• CRCM or other relevant Compliance Certifications
• Stakeholder management or project coordination experience related to compliance initiatives.

Responsibilities

• Marketing Compliance: Review all marketing collateral to ensure alignment with consumer protection, advertising, and financial regulations.
• Regulatory Compliance: Stay current with federal and state regulations governing consumer lending and servicing; monitor implementation across operations.
• Audit & Bank Partner Support: Provide comprehensive audit responses, documentation, and clarifications to bank partners—ensuring responsiveness and accuracy.
• Tool & System Administration: Utilize platforms such as Alloy, PerformLine, Salesforce, Google Suite for compliance monitoring, training, workflow tracking, and reporting; leverage AI tools for research assistance and process automation.
• Continuous Improvement: Collaborate with cross-functional partners to enhance compliance processes, documentation standards, and training materials.

Skills

Marketing compliance

Audit tracking

Bank partner coordination

Stakeholder management

Analytical skills

Communication

Education

CRCM or other Compliance Certifications

Tools

Alloy

PerformLine

Salesforce

Google Suite

ChatGPT

Job description

Since 2018, Wisetack has been building transparent and intuitive consumer lending products that help service-based businesses thrive (think HVAC companies, veterinarians, or auto repair shops).

Our leadership team comes from top fintech companies such as Lending Club, affirm, and Varo Money. And we’re backed by leading VCs, including Insight Partners, Greylock, Quadrille, and Bain Capital Ventures (investors in Airbnb, LinkedIn, Instagram, Dropbox, and more).

Having raised $84M, we’re a well-funded startup and have invested in people and technology while growing our partnerships — responsibly.

We’re also proud to have received recognition from the fintech world. Awards we’ve won include:

But what you’ll find us gleaming about the most is the recognition from our own customers, particularly our sky-high NPS rating of 79. (For reference, the average score is 44 for financial services and 36 for SaaS companies .)

As a result of our efforts in building this healthy company culture, we’ve been nominated to several Great Places to Work lists, such as Best Small Workplaces, Best Workplaces in the Bay Area, and Best Workplaces in Financial Services & Insurance.

Like any startup, we’re in it for the long haul, and we’re looking for people willing to join our journey of building something special together.

This process starts with our company values, which guide us in everything we do — and have played a critical role in our success. We valiantly abide by them, and would expect you to do the same:

• Put customers first (that’s our M.O.)
• Act fast (leverage our startup environment).
• Lead the way (show and tell).
• Take ownership (everyone is hands-on here).
• Be a good human (no egos, build financial products that do right by people).

As our Compliance Specialist, you'll safeguard regulatory integrity across marketing, lending, and operations. You’ll be the point person for compliance reviews, audits, and bank partner inquiries—leveraging modern tools (including RegTech and AI) to drive efficiency.

Responsibilities

• Marketing Compliance: Review all marketing collateral (emails, ads, web content, social) to ensure alignment with consumer protection, advertising, and financial regulations.
• Regulatory Compliance: Stay current with federal and state regulations governing consumer lending (marketing, acquisition, underwriting) and servicing; monitor implementation across operations.
• Audit & Bank Partner Support: Provide comprehensive audit responses, documentation, and clarifications to bank partners—ensuring responsiveness and accuracy. (Echoed in fintech-banking compliance interactions observed in job patterns.)
• Tool & System Administration: Utilize platforms such as Alloy, PerformLine, Affinity, Salesforce, and Google Suite for compliance monitoring, training, workflow tracking, and reporting. Leverage AI tools like Claude and ChatGPT for research assistance, content review, and process automation and improvements.
• Continuous Improvement: Collaborate with cross-functional partners to enhance compliance processes, documentation standards, and training materials.

Requirements

• 3+ years of consumer lending compliance experience—preferably in fintech or banking.
• Hands-on experience with marketing compliance, complaint tracking, and bank/institution audit support.
• Solid understanding of consumer lending and servicing regulations (e.g., TILA, ECOA, UDAAP, FCRA, BSA/AML, and Red Flags).
• Skilled in applying tools like Alloy, PerformLine, Salesforce, Google Suite, and ChatGPT. Comfortable learning and integrating new technologies.
• Strong analytical, communication, and organizational skills; adept at managing multiple compliance priorities and stakeholder expectations. Comfortable making the call with internal stakeholders.
• Experience working directly with bank partners in a compliance capacity.
• CRCM or other relevant Compliance Certifications
• Stakeholder management or project coordination experience related to compliance initiatives.

Conclusion

The range of base salary for the position is between $70,800-$99,100, plus equity, and benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level and competencies.