Compliance Specialist

jobs.firststudentinc.com - Jobboard; New York (NY); On-site; USD 43,200 - 52,800; Full time

Benefits offered by this job

Career pathways into compliance and operations

Stable mission-critical industry

Professional collaborative team environment

Job summary

First Student is looking for a Driver Compliance Operations Specialist in New York. This key role supports regulatory compliance and ensures accurate documentation across locations. Responsibilities include maintaining compliance systems and training staff.

The ideal candidate will have 3 years of operations experience, preferably in the transportation industry, with strong knowledge of compliance standards and Microsoft Office. Join a collaborative environment with opportunities for career advancement.

Qualifications

• 3 years of business or operations experience required.
• Transportation industry experience preferred.
• Proven ability to train, coach, and support staff.

Responsibilities

• Maintain compliance systems and documentation accuracy.
• Train location staff on compliance programs.
• Support and maintain Driver Compliance Program.

Skills

Training and coaching staff

Strong communication skills

Organizational skills

Proficiency in Microsoft Office

Knowledge of compliance programs

Job description

At First Student, this role is a critical part of our safety, compliance, and operational infrastructure. The Driver Compliance Operations Specialist supports regulatory compliance, driver qualification standards, and location-level operations by maintaining compliance systems, training staff, and ensuring documentation accuracy across assigned locations.

This position plays a key role in protecting safety, ensuring regulatory alignment, and supporting operational excellence.

Pay: $23.00/hr

Key Responsibilities

• Maintain a high degree of confidentiality and professionalism
• Promote safe environments and positive collaboration
• Upload, manage, and maintain compliance dates and documentation for assigned locations
• Review all documents for accuracy prior to entry into compliance systems
• Communicate documentation issues and support resolution with locations
• Train location staff on compliance programs, processes, and document requirements
• Support and maintain the Driver Compliance Program
• Troubleshoot compliance platform challenges and operational issues
• Maintain compliance standards and escalation issues to the Driver Compliance Supervisor as needed
• Support on-site location activities as assigned
• Ensure compliance with contractual, legal, and regulatory requirements
• Prepare reports, schedules, and compliance documentation
• Maintain accurate operational and personnel records
• Schedule meetings and operational activities
• Support payroll submission processes
• Provide operational and administrative leadership support to location teams
• Perform other related responsibilities as required

Required Qualifications

• 3 years of business or operations experience required
• Transportation industry experience preferred
• Solid understanding of Driver Compliance Programs
• Strong knowledge of Federal, State, and Provincial requirements for Commercial Drivers
• Proven ability to train, coach, and support staff
• Proficiency in Microsoft PowerPoint, Outlook, Word, and Excel
• Strong interpersonal and communication skills
• Ability to work collaboratively within a team structure
• Strong organizational, analytical, and time management skills
• Flexible and adaptable in a fast-paced, changing environment
• Professional discretion and confidentiality mindset

Why Join First Student?

• Direct impact on safety and compliance outcomes
• Exposure to multi-location operations
• Career pathways into compliance, operations, and leadership roles
• Stable, mission-critical industry
• Professional, collaborative team environment

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug‑free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is available at https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf or upon request.