Compliance Specialist

Dallas College; Dallas (TX); On-site; USD 71,000 - 87,000; Full time

Job summary

Dallas College seeks a Compliance Specialist to ensure disability compliance and accessibility across campuses. You will serve as a key resource for ADA/504 matters, collaborate with Accessibility Services, HR, and Academic Compliance, and lead training to promote inclusive practices.

The role focuses on intake management for age discrimination claims, data analysis of accommodations, and strengthening confidentiality.

Qualifications

• Bachelor’s degree in Education, Public Administration, HR, or related field.
• Four years of professional and supervisory experience in Education, Higher Education, HR, Compliance or Vocational Rehabilitation.
• School/Education Transcripts.

Responsibilities

• Serve as primary resource for escalated Accessibility Services accommodation concerns and ADA compliance.
• Partner with Accessibility Services to ensure ADA and Section 504 compliance.
• Collaborate with HR, Student Rights and Responsibilities, Academic Compliance and Human Resources across the college.
• Review policies and procedures to align with legal mandates related to disability in higher education.
• Develop, implement and maintain intake process for age discrimination claims and collaborate with HR to identify process improvements.
• Deliver training on disability inclusion and compliance requirements.
• Analyze accommodation data to identify trends and improvements.
• Maintain confidentiality of sensitive student and employee information.
• Support accessibility initiatives and student organizations across the college.

Skills

ADA knowledge

Problem solving

Data analysis

Communication skills

Equity & inclusion

Education

Bachelor’s degree in Education, Public Administration, HR, or related field

School/Education Transcripts

Job description

Weekly Work Hours40Compensation RangeStaff Range N07Salary Minimum$79,439.00 AnnuallyFLSAUnited States of America (Exempt)

Work Location

• All positions are considered on-site roles.
• After six months of employment, some positions may be eligibleto apply for a hybrid work arrangement based on jobresponsibilities, operational needs, supervisor approval, andDallas College policy.
• Academic (Faculty) positions require an on-campus presence,even when teaching online courses, in accordance with statelaw.

Position TypeStaff

Make an Impact at Dallas College

Dallas College is seeking a passionate and detail-orientedCompliance Specialist to help ensure an inclusive, accessible, andequitable learning environment for all students. In this role, youwill serve as a key resource for disability compliance,accessibility services, and age discrimination complaint processes,helping students and employees navigate complex situations withprofessionalism, empathy, and integrity.

As a trusted partner across the college, you will collaboratewith stakeholders throughout the organization to promote compliancewith the Americans with Disabilities Act (ADA), Section 504 of theRehabilitation Act, and other applicable regulations. Your workwill directly support Dallas College's mission of transforminglives and strengthening communities through education.

What You'll Do

• Serve as a primary resource for escalated student accommodationconcerns and disability-related compliance matters.
• Partner with Accessibility Services to support equitable accessand ensure compliance with ADA and Section 504 requirements.
• Build strong working relationships with teams across thecollege, including Accessibility Services, Human Resources, StudentRights and Responsibilities, and Academic Compliance.
• Review policies, procedures, and practices related to studentaccommodations and recommend enhancements to align with legalrequirements and best practices.
• Develop and manage the intake process for age discriminationclaims and collaborate with Human Resources on case resolution andprocess improvements.
• Deliver training and educational programs that promoteawareness of disability inclusion, accessibility, and compliancerequirements.
• Analyze accommodation and complaint data to identify trends,recommend improvements, and enhance the student and employeeexperience.
• Conduct quarterly and annual reviews of escalated complaintsand provide recommendations to strengthen programs andservices.
• Maintain strict confidentiality when handling sensitive studentand employee information.
• Support initiatives, committees, or student organizations thatpromote accessibility, disability awareness, and inclusivepractices across the college.

What You'll Bring

• Knowledge of ADA, Section 504, accessibility practices, andcompliance principles within education, human resources, or relatedenvironments.
• Strong problem-solving, conflict resolution, andrelationship-building skills.
• Ability to interpret regulations, policies, and procedures andapply them to complex situations.
• Experience analyzing data and identifying opportunities forcontinuous improvement.
• Excellent communication and presentation skills, including theability to train and educate diverse audiences.
• Commitment to fostering equity, inclusion, and studentsuccess.

Position / Job Summary

The Compliance Specialist applies current regulations and bestpractices in the resolution of escalated compliance complaints andcoordinated services for students with disabilities andaccessibility needs, as defined under the 1990 Americans withDisabilities Act (ADA) and Section 504 of the l973 RehabilitationAct for Dallas College. The Compliance Specialist serves as theprimary liaison with Accessibility Services, the primary intake ofAge Discrimination in Employment Act claims, state and federalregulations and as a resource to Dallas College campuses. This roleplays a vital part in advancing the college’s commitment totransforming lives and communities through higher education bymaintaining equity and compliance.

Essential Duties & Responsibilities

• Facilitates resolution between the institution and studentswith escalated Accessibility Services accommodation issues and ADAand Section 504 compliance programs.
• Establishes and maintains collegial and programmaticrelationships with Accessibility Services, Student Rights andResponsibilities, Academic Compliance and Human Resources.
• Reviews and make recommendations, as required, on publishedpolicies, procedures and protocols on student accommodation,ensuring policies are consistent with legal mandates related todisability in higher education settings.
• Provides training, professional development, and serves as aresource to all campus constituencies regarding sensitivity todisabilities and emerging trends in accommodation rights andservices.
• Develop, implement and maintain intake process of agediscrimination claims and collaborate with Human Resources toidentify process improvement and resolution opportunities.
• Collects, analyzes, and uses data on accommodation requests andbest practices to inform and improve services to support studentsuccess.
• Collaborates with Accessibility Services to review and analyzedata, identify trends, and recommend modifications to practices andprotocols that improve student-centered practice.
• Conducts quarterly and end-of-year evaluation of escalatedcomplaints to assess the areas of concern and provide improvementrecommendations.
• Assures the highest level of confidentiality for all serviceproviders, which reflects the privacy rights of all studentsregistered with Accessibility Services and employees.
• May serve as advisor to student organizations which promoteinstitution-wide understanding of disability issues.

• Required Dallas College Professional Development Hours perAcademic Year.
• All employees are required to complete a minimum of 19hours.
• People leaders are required an additional 16 hours ofleadership development.

• Perform other duties not listed as assigned.

The following duties are required for People Leader rolesspecifically:

• Exercises full discretion and decision-making authority in therecruitment, selection, hiring, mentoring, coaching, development& termination of staff, ensuring alignment with organizationalgoals, budgetary constraints, and workforce planningstrategies.
• Drive high performance by administering the performancemanagement process timely, setting clear expectations, conductingperformance evaluations, and implementing initiatives that enhanceemployee engagement, motivation, and retention.

Minimum and Preferred – Education, Experience, and/orCertifications

Required Qualifications for Role (necessary ormandatory)

• Bachelor’s degree in Education, Public Administration, HumanResources, Social Work or related field
• Four (4) years of professional and supervisory experience inEducation, Higher Education, Human Resources, Compliance orVocational Rehabilitation
• School/Education Transcripts

Other Preferred Qualifications for Role (not mandatory, butadvantageous)

• Master’s Degree or higher in Education, Public Administration,Human Resources, Social Work or related field
• Six (6) years of professional and supervisory experience inEducation, Higher Education, Human Resources, Compliance orVocational Rehabilitation
• Special Education, Human Resources
• School/Education Transcripts
• Bilingual or multilingual preferred

*** Will be subject to a criminal background check. Somepositions may be subject to a fingerprint check. ***

Knowledge, Skills, and Abilities

Required Qualifications for Role (necessary ormandatory)

• American with Disability Act, Section 504 of the RehabilitationAct, Age Discrimination in Employment Act, Conflict Resolution,Interpersonal Communication, Survey, Generative AI and DataAnalytics
• Public Speaking and Presentations, Facilitator Training, Datacollection and Report writing, Monitor compliance deadlines
• create, develop and implement processes and procedures forefficiency in reporting and resolution of related claims, maintainescalated accessibility complaints and age discrimination databasesfor review and publication.

Other Preferred Qualifications for Role (not mandatory, butadvantageous)

• Higher Education Accommodations, Special Education
• Student and Faculty Training on Disability Integration in theClassroom, Conflict Resolution in Higher Education
• Strong Interpersonal Communication, Strong Conflict Resolutionand Training

Competencies

Dallas College seeks to identify core and professionalcompetencies for each role and level which helps define the levelof expertise needed and desired to demonstrate success in therole.

List the core competencies required for success in this role.These should reflect observable behaviors, skills, and attributesthat align with the responsibilities of the position. Considerincluding both technical and interpersonal competencies.

• [Individual Contributor Competency 1] Collaborates
• [Individual Contributor Competency 2] CommunicatesEffectively
• [Individual Contributor Competency 3] Solution Orented
• [Individual Contributor Competency 4] Adaptable
• [Individual Contributor Competency 5] Accountable

Work Condition Environment / Physical Requirements

Normal physical job functions performed within a standard officeenvironment. Reasonable accommodation(s) may be made to individualswith physical challenges to perform the essential duties andresponsibilities.

The intent of this job description is to provide a representative summary of the major duties and responsibilitiesperformed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties andresponsibilities of any particular position. Incumbents may bedirected to perform job-related tasks other than those specificallypresented in this description. Position requires regular andpredictable attendance.

About Us

Since 1965, Dallas College, formerly Dallas County CommunityCollege District, has served more than three (3) million students.Comprising seven campuses located around the Dallas/Fort Wortharea, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community collegespace, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment ofopportunity and belonging for all students and employees. Werecognize that the Dallas College workforce, and the diverse talentthat stems from it, is directly linked to our success. We are partof an equal opportunity system that provides education andemployment opportunities without discrimination on the basis of anyprotected attribute, including race, color, religion, nationalorigin, sex, disability, age, sexual orientation, gender identityor gender expression, veteran status, pregnancy or any other basisprotected under applicable law. In accordance with applicable law,Dallas College will make reasonable accommodations for applicantsand employees’ religious practices and beliefs, as well as anymental health or physical disability needs.

Applications Deadline

October 29, 2026