Compliance Risk Governance Manager

Northwest-Bank; Columbus (OH); On-site; USD 120,000 - 170,000; Full time

Job summary

Northwest Bank seeks a Senior Compliance Manager to oversee CMS governance, policies, and change management. This role drives gap analyses, control design, testing, and remediation while coordinating with leadership on risk and regulatory issues.

You will socialize changes, track RAMs, KRIs, and EWIs, and prepare clear reporting for the Chief Compliance Officer and Board committees, ensuring timely and compliant operations.

Qualifications

• Bachelor's degree or equivalent in a relevant discipline.
• 5–6 years banking compliance and/or relevant experience.
• CRC certification path within 39 months; CRCM certification eligibility.

Responsibilities

• Oversee CMS design, administration, and enhancements with governance standards.
• Lead regulatory change tracking, gap analysis, and control validation.
• Oversee compliance issues, corrective actions, and escalation to CCO.
• Coordinate governance forums and board reporting with executive leadership.
• Monitor CMS components, testing, and regulatory feedback to drive enhancements.

Skills

Regulatory compliance

Retail lending background

Commercial lending awareness

Interpreting regulations

Project coordination

Prioritization of workload

Education

Bachelor's degree in a relevant discipline

Job description

Essential Functions

• Oversee the design, administration, and ongoing enhancements of the CMS, including governance standards, policies, procedures, documentation, and defined roles and responsibilities.
• Lead the identification, tracking, and socialization of applicable state and federal regulatory changes, Coorassess relevance to Northwest Bank’s existing risks and controls, and drive execution of gap identification, control design, testing, and validation of control effectiveness where enhancements or new controls are required
• Provide oversight of compliance issues and corrective action plans including status, aging, root-cause themes, and remediation progress. Escalate material delays or risks to the Chief Compliance Officer.
• Guide and challenge the first line of business in performing gap analysis and remediation following law/regulation changes
• Partner with business leaders, compliance officers, and risk management teams to ensure consistent application of the CMS framework across the bank
• Coordinate compliance governance forums, including Compliance Risk Committee materials and written content for Executive Leadership and Board reporting. Ensure significant compliance issues and emerging risk trends are clearly documented and escalated.
• Ensure periodic reviews and testing of CMS components are completed. Track and implement enhancements resulting from regulatory feedback, audit results, testing, and industry developments.
• Oversee compliance risk metrics (RAMs, KRIs, EWIs) and dashboards to ensure timely and accurate quarterly reporting. Analyze and prepare clear and actionable reporting to the Chief Compliance Officer, Executive Leadership, and Board committees.
• Manage documentation and evidence materials for compliance examinations and audits, ensuring all materials and documents are complete, accurate, well organized, and delivered on schedule.
• Support the Chief Compliance Officer and Executive Leadership in preparing responses to formal examinations and audits
• Monitor compliance governance processes and workflows to identify control weaknesses, emerging concerns, and opportunities for process improvement
• Utilize strong organizational skills to coordinate workflows, maintain accurate records, and support seamless team operations
• Leverage data, reporting tools, technology, and approved Artificial Intelligence (AI) capabilities to strengthen oversight and enhance decision making.

Additional Essential Functions

• Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team
• Work with on-site equipment

Qualifications

• Education: Bachelor's Degree in a relevant discipline or equivalent combination of education, training, and experience
• Work Experience: 5 – 6 years banking compliance and/or relevant years of experience; or an equivalent combination of education, training, and experience that demonstrates the knowledge and skills necessary to perform the role.

Additional Knowledge, Skills and Abilities

• Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches
• Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest’s strategic plans
• Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion
• Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning
• Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience
• Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information
• Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required
• Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters
• Strong Retail Lending background
• Awareness of Commercial Lending
• Ability to interpret compliance regulations and apply them to business requirements and workflows
• Ability to coordinate and manage multiple projects
• Ability to prioritize complex workload, motivate staff to excel, and meet project deadlines
• New hires or individuals with less than 3 years of experience will have up to 39 months within a compliance role within the Company to acquire their CRCM certification.
• Ability to build rapport and develop strong internal and external partnerships

Licenses and Certifications

• CRCM certification or professional equivalent.

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

At Northwest, we’re here for what's next. Whether we're finding opportunities for families, businesses and communities or opening doors for our team, we share a passion for helping the people around us succeed. And we know that in order to provide the highest level of care, we need to understand unique experiences and perspectives. That's why, whether you're interested in a corporate role or something customer-facing, your talent and voice matter. Here, you belong.

Working at Northwest, you'll find that we recognize our employees for the important work they do through competitive compensation and benefits, professional development opportunities and by regularly celebrating wins along the way. So, take a look at the opportunities here. And join us as we move into the future making a difference for the people we serve.