Compliance Quality Control Analyst II

First Command; Fort Worth (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

First Command is seeking a Compliance Quality Control Analyst II to support the consumer compliance monitoring program. This role involves testing compliance controls, documenting findings, and collaborating with management.

The ideal candidate has a Bachelor’s degree, at least 3 years of banking experience, and expertise in Excel and SQL.

Qualifications

• At least 3 years Banking experience required, preferably in a Compliance team.
• 3 years in a dedicated testing function with knowledge of consumer banking regulations.
• Proficiency in Excel and SQL highly desirable.

Responsibilities

• Assist in executing the Bank’s Quality Control Compliance Program.
• Conduct quality control testing on compliance with banking regulations.
• Document work and draft reports as per internal guidelines.

Skills

Detail-oriented

Strong communication skills

Organizational skills

Excel proficiency

SQL proficiency

Education

Bachelor's degree

Tools

Banking software (e.g. Jack Henry, Cognos, Verafin, Actimize)

Job description

How will this role impact First Command?

FCB’s (“Bank”) Compliance Quality Control Analyst II (“Analyst II”) will be responsible for supporting the Bank’s consumer compliance monitoring program, part of the Bank’s “second line of defense,” by testing key compliance controls on an ongoing basis to identify regulatory violations or other deficiencies across the bank. Examining processes, controls, and records; documenting work papers; interacting with all levels of Bank management, and presenting recommendations to management are some of the primary responsibilities of this position. Work product is reviewed internally by the VP Fiduciary and Compliance QC and the SVP Bank Compliance Officer prior to socialization with stakeholders including Internal Audit and Bank leadership.

What will the employee do in this role?

• Assist the Senior Compliance Quality Control Analyst and VP, Fiduciary and Compliance QC execute the Bank’s Quality Control Compliance Program; specifically:
• Conduct ongoing quality control testing related to the alphabet regulations (e.g. Regulations B, CC, D, DD, E, P, X, Z, FCRA, FDCPA, Flood, SAFE Act, MLA, E-Sign Act, etc.); BSA, and OFAC.
• Obtain transactional or other data from various bank systems for sampling for detail review.
• Obtain and review Bank records, including complex process and procedure documentation, for consistency with applicable regulation under the supervision of the VP, Fiduciary and Compliance QC.
• Document work performed, typically in Excel, consistent with internal procedures. Note that this may include developing work papers for new efforts, individually or in partnership with the Senior QC Analyst and VP Fiduciary and Compliance QC.
• Draft written reports of testing results consistent with internal procedures.
• Work closely with Compliance team members to determine root cause of issues and necessary follow-up actions.
• Follow-up on open quality control issues for ongoing tracking and remediation.
• Assist with any project assigned by the VP, Fiduciary and Compliance QC or the SVP, Bank Compliance Officer, including:
• Assist with gathering evidence requested by Internal Audit, the OCC, or other stakeholders
• Assist with BSA/AML or other Compliance projects as needed, including ongoing monitoring of customer reviews, etc.
• Assist with the data collection processes for the annual OCC MLR filing, or for various risk assessments (BSA/AML and OFAC, Deposit and Lending, Fair Lending, CRA, Identity Theft Program) as needed.
• Assist with research on various management requests (e.g. researching whether proposed process changes trigger additional regulatory requirements).
• Attend the Bank’s Compliance Committee.

Skills & Qualifications

Education

• Bachelor’s degree required; equivalent experience may be considered

Work Experience

• At least 3 years Banking experience required, with experience within a Banking Compliance team highly preferred.
• At least 3 years experience in a dedicated testing function (e.g. Quality Assurance or Quality Control, Internal or external Audit) required, with exposure to consumer banking regulations highly preferred.
• Banking software (e.g. Jack Henry, Cognos, Verafin, Actimize) experience preferred.

Required Knowledge, Skills, and Abilities

• Excel and SQL proficiency highly desirable; reviews frequently require independently obtaining data from various systems, selecting stratified samples for detail review, and then leveraging formulas to prove or disprove timing within a chain of events.
• Must be detail-oriented and possess strong communication and organizational skills.
• Demonstrated knowledge and understanding of testing standards, and Bank regulations.
• Demonstrated ability to perform research, including reading regulations and independently using industry resources to form an opinion.
• Strong ability and motivation to learn.
• Public Speaking and memorandum writing skills.

Investment and insurance products are not deposits, are not insured by the FDIC, and may lose value. A financial plan, by itself, cannot assure that retirement or other financial goals will be met.

First Command Financial Services, Inc. and its related entities are not affiliated with, authorized to sell or represent on behalf of or otherwise endorsed by any federal employee benefit program, the U.S. government, the U.S. Armed Forces or any other third-party mentioned on this site.

In the United Kingdom, investment and insurance products and services are offered through First Command Europe Ltd. First Command Europe Ltd. is a wholly owned subsidiary of First Command Financial Services, Inc. and is authorized and regulated by the Financial Conduct Authority. Certain products and services offered in the United States may not be available through First Command Europe Ltd.

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