Compliance Quality Assurance Lead Analyst

U.S. Bank; Minneapolis (MN); Hybrid; USD 105,000 - 124,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid vacation

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Compliance Quality Assurance Lead Analyst to lead testing activities within the Independent Risk Review and Assessments (IRRA) second line.

You will partner with business lines, Risk, Compliance, and Audit to strengthen the risk management framework, identify control weaknesses, and communicate testing conclusions to senior management with clear draft reports. The role requires planning, executing, and documenting tests, mentoring Analysts, and escalating significant risks as

Qualifications

• Bachelor's degree or equivalent work experience.
• Typically more than six years of applicable experience.
• Advanced knowledge of applicable laws and regulations.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and provide oversight to Analysts for assigned Reviews.
• Plan, test, document, and report testing results per CQA procedures.
• Vet exceptions with business lines and conduct root cause analysis.
• Prepare draft issues and management-ready reports.
• Assist in engaging senior management on issue severity decisions.

Skills

Regulatory knowledge

Risk competencies

Testing principles

Communication skills

Project management

Analytical skills

Presentation skills

CRCM CAMS CIA

Education

Bachelor's degree or equivalent

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at— from Day One.

Job Description

The Compliance Quality Assurance (CQA) Lead Analyst (“Lead Analyst”) is responsible for the administration and execution of testing activities within the Independent Risk Review and Assessments (IRRA) second line organization. Key roles and responsibilities include partnering with the business lines and other Risk, Compliance, and Audit Professionals to help create, implement, maintain, review, and oversee an effective risk management framework. The Lead Analyst is responsible for projects and/or activities that confirm compliance with applicable federal, state and local laws and regulations, and is responsible for the identification of control and process weaknesses through testing activities. When gaps are identified, the Lead Analysts partners with the business line and Risk Management groups to recommend and influence solutions to mitigate compliance risks. Further, the Lead Analyst is responsible for effective verbal communication of testing results to the Manager, including well written draft reports, and for responding to and/or escalating significant risks as appropriate. While not a people manager, the Lead Analyst is responsible for providing oversight, coaching, feedback, etc. specific to the work completed by supporting Analysts.

Core Job Duties

1. Under direction of the CQA Manager, the Lead Analyst is responsible for providing leadership to other Analysts for assigned Reviews, as well as the management and execution of testing activities that include planning; identification and assessment of compliance, reputation, and customer experience risks; test execution; completion and review of work papers; exception vetting and root cause analysis; verbal and written communications; and reporting, all in accordance with CQA Procedures and guidelines and within established timelines.
2. For testing activities, the Lead Analyst is responsible for: Completing all planning activities for assigned Reviews, including identifying and analyzing business processes, risks, and controls to determine the overall draft objective and scope. Developing test documents and approaches with clear objectives for testing compliance and control performance effectiveness. Completing testing that effectively assesses the adequacy and effectiveness of controls, as well as confirming compliance with regulatory requirements based on defined approach, scope, and objective. Compiling work papers that effectively document completion of test steps, including objectives, confirmed exceptions, issues, and conclusions. At the direction of the CQA Manager, may assist in reviews to ensure work papers contain relevant facts to support testing objective, scope, and conclusions and adhere to internal procedures and guidelines. Vetting exceptions with business line contacts and conducting root cause analysis. Preparing draft issues and reports that clearly communicate testing conclusions to Senior Management. Preparing documentation for review and approval by the CQA Manager where required for each phase of the Review, as well assisting the Manager in the closure phase of Reviews. Completing all other facets of work in accordance with and as defined in CQA Procedures, Job Aids, and other Guidance in a timely manner.
3. Assists the CQA Manager in engaging the CQA Senior Manager in all issue severity decisions to support ratings, including assisting in detailed walk-throughs with Senior Management of all high severity issues and less than satisfactory Review ratings prior to formal submission of the issue/report, as needed.
4. Assists the CQA Manager in monitoring progress of Reviews against plan and schedule, including making necessary adjustments to scheduled work and necessary reviews to ensure timely delivery of key milestones, and escalates any other issues and risks to allow timely resolution, as needed. Further, assists in providing impacted business lines and other key partners timely status updates for in progress Reviews.
5. Partners and collaborates closely with the business line Management and the Chief Risk Office (CRO), as well as other key functions such as Corporate Compliance, Enterprise Financial Crimes Compliance, Enterprise Risk Management, and Audit, throughout the lifecycle of all assigned Reviews.
6. Completes all training and personal development requirements and assists the Manager in on-boarding and training new hires.
7. Performing other duties as requested by IRRA and CQA Management.

Basic Qualifications

Bachelor's degree, or equivalent work experience Typically more than six years of applicable experience

Preferred Skills/Experience

Advanced knowledge of the applicable laws and regulations, as well as key regulatory trends that impact assigned line of business. Advanced Risk, Compliance, and Audit competencies. Advanced understanding of testing principles and how to develop and execute reviews. Advanced understanding of the business line’s operations, products, services, systems, and associated risks. Strong business acumen and credibility to help business line(s) proactively identify and address risks. Strong process facilitation, project management, and analytical skills. Excellent presentation, interpersonal, written and verbal communication skills. Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations. Applicable professional certifications (CRCM, CAMS, CIA, etc.) are preferred.

*This role requires working from a U.S. Bank location three (3) or more days per week.

*We are hiring in the following locations: Tempe, AZ Minneapolis, MN St. Louis, MO Charlotte, NC

Benefits

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).

Pay Range: $105,400.00 - $124,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment.

U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.

U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at— from Day One.