Senior Business Systems Analyst

U.S. Bank; Earth City (MO); On-site; USD 98,000 - 116,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

11 paid holidays

Adoption assistance

Job summary

U.S. Bank is seeking a Senior Business Systems Analyst to drive requirements and functional architecture for technology initiatives across business lines.

You will partner with stakeholders, guide testing, training, and implementation, and help translate business needs into actionable software solutions. Ideal candidates have 6+ years in business analysis, hands-on experience with CRM platforms (Salesforce preferred), and a solid grasp of Agile project management and testing methodologies.

Qualifications

• Bachelor's degree or equivalent work experience.
• 6+ years of experience in assessing and documenting business opportunities, benefits, risks, and success factors of potential applications.
• Experience with CRM platforms, preferably Salesforce.
• Advanced understanding of Agile project management and testing methodology and procedures.
• Strong working knowledge of Microsoft applications, including Visio.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• This role does not sponsor Visa Sponsorship.

Responsibilities

• Responsible for requirements and functional architecture and testing.
• Participates in training and implementation of applications.
• Partner with business stakeholders to identify, refine, and document detailed business needs.
• Lead and coordinate test plans and quality assurance activities.
• Serve as a liaison between business groups and IT to ensure timely, effective solutions.

Skills

Liaison & relationship management

Requirements gathering

Testing & validation

Communication skills

Agile project management

Stakeholder coordination

Project leadership

Education

Bachelor's degree or equivalent work experience

Tools

Jira

Azure DevOps

Visio

Salesforce

CRM systems

Agentforce

Data-360

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking a motivated Senior Business Systems Analyst with liaison and relationship management experience to contribute toward the success of our technology initiatives. Responsible for requirements and functional architecture. Participates in testing, training, and implementation of applications. Responsible for assisting the business line with requirements and working with the application development team to create a functional architecture. Participates in developing and maintaining detailed knowledge of the business’s current technology and infrastructure from a functional perspective. Provides guidance concerning business implications of development projects. Serves as consultant to internal business groups on process improvement projects designed to improve their business results. Involved in training and implementation of applications. Partners with business stakeholders to identify, refine, and document detailed business needs. Assists, and at times, may lead clients and technical staff to investigate, analyze, and resolve application problems related to system functions. Often first point of contact for user support and problem solving. May manage routine projects. Frequently interfaces with business lines, including management, and/or internal resources to ensure quality, timeliness, and testing of all project/release work. Works with technology and application development teams to design or select solutions that appropriately meet the business needs for large projects. Reviews and validates test plan approaches for proper functionality coverage. May coordinate and execute test plans. Looks for an opportunity to improve testing process. Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.

Basic Qualifications

• Bachelor's degree or equivalent work experience
• At least 6 years experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications.

Preferred Skills/Experience

• Experience working with CRMs, preferably Salesforce
• Comprehensive knowledge of policies, plans, procedures, products and regulatory requirements for mortgage lending
• Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
• Advanced understanding of Agile project management and testing methodology and procedures
• Strong working knowledge of relevant Microsoft applications, including Visio
• Advanced understanding of rules-based workflows
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Ability to work as part of a project team
• Effective verbal and written presentation and communication skills
• Ability to work in a fast-paced, high stress environment
• Experience with Agile Project Management Software Tools (Jira, Azure DevOps, etc.)
• Inspired self-starter with the ability to take the lead on assigned projects
• Opened-minded, flexible person who can adapt to suddenly changing objectives/priorities
• Workflow analysis
• Experience with Agentforce and Data-360
• This role does not support Visa Sponsorship

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days a week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Review our full benefits available by employment status here.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Pay Range:

Pay Range: $98,175.00 - $115,500.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

Posting may be closed earlier due to high volume of applicants.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.