Compliance & Quality Assurance Coordinator

United Legwear & Apparel Co.; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

United Legwear & Apparel Co. in New York is seeking a Compliance and Quality Assurance Coordinator to ensure product quality and compliance with industry standards. This role involves daily communication with factories and suppliers, evaluating products against testing standards, and managing compliance-related issues.

The ideal candidate should have 3-5 years of experience in apparel production and possess excellent verbal and written communication skills. A familiarity with safety regulations and proficiency in Microsoft Office are essential for success in this role.

Qualifications

• 3-5 years of experience in apparel production or factory compliance.
• Knowledge of US safety regulations for apparel, such as CPSC.
• Experience with testing programs for retailers.

Responsibilities

• Coordinate communication between factories and internal departments.
• Evaluate products for compliance with testing standards.
• Manage non-compliance issues with factories and suppliers.

Skills

Apparel production knowledge

Product testing experience

Excellent communication skills

Proficiency in Microsoft Office

Project management

Education

Associate or bachelor’s degree

Job description

The Compliance and Quality Assurance Coordinator is responsible for coordinating daily communication between Factories/Suppliers and internal related departments to ensure factory compliance and customers/brands product quality expectations (Testing and inspection) are met.

Essential Functions (Including but not limited to)

• Evaluate products to ensure compliance with ULAC testing standards and customer testing requirements by examining physical product samples with cross functional teams.
• Provide support onboarding and setting up New Factories/ Suppliers.
• Ongoing assurance of Factories/Supplier’s adherence to different Brands/Retailers/Customers Social & Environmental compliance, Security Audit and Quality audit.
• Proactively work with Factories/Supplier on remediation plans to improve factory’s compliance rating.
• Communication daily with Factories/Suppliers to request required regulatory and performance testing for Softlines and Hardlines product.
• Evaluation of testing reports for Softlines and Hardlines product.
• Manage and resolve testing failures and non-compliance with Factories/Suppliers and Retailers.
• Ensure testing requirements for major retailers.
• Maintain documentation and update testing status on internal systems.
• Communicate potential issues to cross function teams.
• Issue General Conformity Certificate to suppliers upon receipt of all required passing test reports.
• Coordinate with 3rd party testing lab and audit firm to finalize testing protocols, reviewing testing charges and audit programs.
• Good understanding of Apparel sustainability initiatives, For example: Higg Index, GRS, RCS, GOTS, etc.
• Perform any other duties as requested by management in support of the company needs and operations.

Qualifications for Success

• Associate or bachelor’s degree from an accredited college or university preferred.
• Minimum 3-5 years of work experience in some capacity associated with apparel production, product testing, and/or factory compliance.
• Knowledge of US federal and state safety regulations for apparel, including CPSC, CPSIA, and CA Prop65.
• Experience with testing programs and factory compliance of major retailers, including Walmart, Costco, Kohls, a plus.
• Proficiency in Microsoft Office products, Word, Excel, Outlook, Teams.
• Excellent verbal and written communication skills.
• Must have the ability to manage and prioritize multiple projects simultaneously while meeting deadlines consistently.

Physical Demands and Working Conditions

The physical demands and working conditions of this position are representative of what must be met to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. The functions of this position are typically performed in an office setting and the noise level in the work environment is usually quiet to moderate.

While performing the duties of this position, the employee is regularly required to sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk. The employee may be occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision and distance vision.

General Acknowledgement & Employment At-Will

Employment in this position requires adherence to all policies and procedures set forth by United Legwear & Apparel Company. This position description is not an exhaustive list of all duties and responsibilities of the position, is not a contract, and is subject to change at any time, with or without notice, by the employer. Furthermore, all employees are employed at-will with United Legwear & Apparel Company and are employed for no definite period of time, and employment may be terminated without cause or notice.

United Legwear & Apparel Company is interested in every qualified candidate who is eligible to work in the United States. However, we do not currently sponsor visas.