Compliance Program Specialist

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 53,000 - 105,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Compliance Program Specialist in the United States for a remote role within the Treasury Management Merchant Services organization.

The position supports compliance programs, conducts monitoring activities, and assists with regulatory research and documentation. The candidate will help prepare reports, track issues, and collaborate with internal partners and third parties to ensure adherence to laws, card network rules, and internal policies, with

Qualifications

• University degree with 2+ years of relevant experience.
• Experience supporting Visa/Mastercard compliance or card networks.
• Basic PCI DSS understanding and willingness to learn regulations.

Responsibilities

• Supports compliance programs to promote adherence to laws, regulations, card network requirements, and internal policies.
• Assists with the execution of compliance monitoring and reviews to support risk management.
• Researches laws and regulations and maintains Compliance Manuals and procedures.
• Prepares compliance reports and tracks issues and actions, identifying trends for improvement.

Skills

Compliance Reporting

Customer Risk

Decision Making

Regulatory Requirements

Risk Assessments

Risk Control

Strategic Objectives

Education

Bachelor's degree

Job description

# **Position Overview**At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Compliance Program Specialist within PNC's Treasury Management Merchant Services organization, you will be based remotely. Job Description • Supports compliance programs designed to promote adherence to applicable laws, regulations, card network requirements, and internal policies. Assists with the execution of compliance-related activities and identifies potential concerns for escalation. • Supports key business initiatives by gathering, reviewing, and analyzing information to help identify compliance considerations and potential impacts. Assists in evaluating compliance implications related to marketing materials, sales programs, product development efforts, documentation reviews, and other business initiatives. • Researches applicable laws, regulations, and industry requirements and assists with maintaining Compliance Manuals, procedures, job aids, and other supporting documentation to help ensure alignment with regulatory and enterprise expectations. • Executes assigned compliance monitoring and review activities to support adherence to established controls, processes, and risk management requirements. Works with business partners to obtain information, resolve questions, and support compliance program objectives. • Assists with the preparation of compliance reports, tracking of issues and action items, and identification of trends or themes. Supports enhancements to reporting processes and tools used to monitor compliance activities and regulatory requirements. Critical Skills for Success • Effective verbal and written communication skills with the ability to work collaboratively with internal partners, merchants, and third parties. • Experience supporting Visa and Mastercard compliance activities, card network rule requirements, or related payment industry functions. • Basic understanding of PCI DSS requirements and payment compliance concepts, with willingness to learn applicable payment regulations and industry requirements. • Experience executing recurring control management activities, including RCSA support, control performance and testing, evidence collection, issue tracking, compliance reviews, and other risk and control-related responsibilities. • Strong organizational and time management skills, with the ability to manage multiple assignments, meet deadlines, and adapt to changing priorities. • Team-oriented with a strong attention to detail and willingness to learn new processes, collaborate with stakeholders, and contribute to overall team objectives.This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.# **Job Description*** Implements compliance programs to prevent illegal, unethical, or improper business practices. Develops ability to constructively challenge conclusions/status quo.* Supports key business initiatives by gathering and analyzing data to identify compliance risks. May assist in suggesting resolutions. As necessary, escalates identified risks to senior team members. Identifies compliance impact on matters such as marketing materials, sales programs, product development, documentation review and other business initiatives.* Assesses activity for existing and emerging risks. May evaluate the materiality of the risks identified. Researches current laws, rules, and other regulatory requirements and drafts or assesses Compliance Manuals, Front Office materials, policies and procedures to ensure alignment.* Coordinates the compliance monitoring program and reviews activity to ensure it falls within established risk control limits. Executes on the Compliance program objectives for assigned area, products/services, and applicable regulations. May communicate and socialize compliance program objectives to business partners. Under supervision, challenges analyses and formulates recommendations.* Prepares compliance reports. Identifies issues illustrated by the reports, escalates through proper governance channels as needed. Assists, as appropriate, in updating or implementing new/enhanced reports in order to ensure timely and effective compliance with regulatory requirements.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:* **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.* **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.# **Qualifications**Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.## **Preferred Skills**Compliance Reporting, Customer Risk, Decision Making, Regulatory Requirements, Risk Assessments, Risk Control, Strategic Objectives## **Competencies**Accuracy and Attention to Detail, Anti-money Laundering/Sanctions Policies and Procedures, Audit And Compliance Function, Auditing, Fraud Management, Internal Controls, Problem Solving## **Work Experience**Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.## **Education**Bachelors## **Certifications**No Required Certification(s)## **Licenses**No Required License(s)## **Language Assessments**No Required or Preferred Language Assessments# **Pay Transparency**Base Salary: $52,500.00 – $105,000.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.