Compliance Program Officer at Rockland Trust Norwood, MA

Rockland Trust; Norwood (MA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401K/DC Plan

LTD & Life Insurance

Day Care Reimbursement

Tuition Assistance

Wellness program

Job summary

Rockland Trust in Norwood, MA is seeking a Compliance Program Officer to join the Second Line of Defense within the Enterprise Risk Management department. You will participate in issues management, risk assessments, training, and third-party risk oversight to ensure regulatory compliance.

The role requires strong knowledge of consumer protection laws, CMS concepts, and experience in monitoring, training, and program governance across lines of business.

Qualifications

• Bachelor’s degree and 7+ years of audit or compliance experience in banking or regulatory setting.
• Thorough knowledge of consumer protection laws and CMS concepts (e.g., TILA, RESPA, ECOA).
• Experience with risk-based compliance monitoring/testing and scoping.
• Experience with consumer compliance training programs.

Responsibilities

• Manage compliance risk assessments and develop risk-based second-line monitoring framework.
• Oversee Issues Management in CMS, track remediation through resolution.
• Oversee enterprise-wide consumer compliance training and annual review of content.
• Assess compliance risk of new products, services, and third-party providers via TPRM and PM processes.
• Support governance through CMS program revisions and internal/external examination responses.
• Collaborate to integrate compliance requirements into business processes and procedures.

Skills

Analytical thinking

Regulatory knowledge

Communication skills

Written communication

Cross-functional collab

Problem solving

Education

Bachelor's degree

CRCM certification preferred

Tools

ARCHER

Job description

Compliance Program Officer job at Rockland Trust. Norwood, MA.

The Compliance Program Officer is a vital Second Line of Defense role within the Compliance function of the Enterprise Risk Management department. The Compliance Program Officer will participate in the execution of the Compliance Program in the areas of issues management, compliance training, risk assessments, new products and services, and third-party service providers.

DUTIES AND RESPONSIBILITIES:

• Manage the completion and ongoing maintenance of compliance risk assessments and collaborate with management to construct a risk-based framework for the second line monitoring program
• Manage the Issues Management function in the GRC tool for Compliance Management System (CMS) impacted findings including communicating with stakeholders and tracking remediation plans through resolution
• Oversee enterprise-wide consumer compliance training including completing an annual review of the effectiveness of the training curriculum, evaluating courses for content and making revisions where necessary
• Assess the compliance risk associated with new products, services, and third-party service providers through the involvement in the Third-Party Risk Management (TPRM) and Project Management processes
• Participate in the Department’s monitoring/testing of complex laws and regulations to assess the bank’s adherence to regulatory requirements
• Provide training and support to compliance staff in the execution of the monitoring program where necessary
• Collaborate with management to develop and maintain internal compliance department procedures, checklists, and testing methodologies
• Assist business units with revisions to compliance-related policies and procedures and collaborate with management to integrate compliance requirements into business processes and practices
• Assist in the preparation of well-documented and well-supported work papers and reports for distribution to the Compliance Committee, Enterprise Risk Management Committee, and quarterly meetings with the FDIC, CFPB, Federal Reserve, and MA Division of Banks
• Assist the Director with governance of and revisions to the CMS Program and participate in the development of other compliance-related programs
• Assist with regulatory examinations and internal/external audit requests, including preparing materials, providing responses, and communicating with Examiners and Internal Auditors
• Contribute to education and training programs to ensure business unit employees understand and comply with regulatory requirements
• Actively participate in assigned cross functional teams and bank committees including the Business Unit Compliance Meetings and Compliance Committee
• Enhance knowledge of regulations by attending educational workshops, reviewing professional publications, establishing personal networks, and participation in professional organizations
• Support Management in the execution of the Bank’s strategic goals and compliance risk management activities in accordance with the Enterprise Risk Management (ERM) framework
• Actively participate in the Department’s mission to prevent, detect, and manage consumer compliance risk and promote a culture of compliance
• Foster a culture of accountability, innovation, and continuous improvement
• Provide other support as needed and remain eligible for special projects or other duties as assigned by the Director

QUALIFICATIONS:

• Bachelor’s degree from a four-year college or university required
• 7+ years of audit or compliance experience in a bank, advisory/consulting or regulatory setting
• Thorough knowledge of consumer protection laws and regulations (e.g., TILA, RESPA, ECOA, TISA, etc.) and Compliance Management System (CMS) concepts
• Experience with executing risk-based compliance monitoring/testing and scoping
• Experience with a consumer compliance training program
• Strong analytical and communication skills with the ability to influence and collaborate effectively across business units
• Ability to navigate regulations and guidance and advise stakeholders in a non-technical manner
• Demonstrated ability to think independently, analyze data, draw sound conclusions, and problem-solve
• Ability to write clearly and concisely
• Experience with GRC tools such as ARCHER a plus
• Previous experience as a federal or state bank compliance examiner a plus
• Certified Regulatory Compliance Manager (CRCM) professional certification preferred or other risk management professional certification (e.g., CERP) a plus

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.