Compliance Operations Assistant — Hybrid/Remote

Tower Water; New Jersey; Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

401(k) with matching

Paid vacation & sick days

Holidays & PTO

Remote work options after training

Laptop & monitor provided

Job summary

Tower Water in New Jersey is seeking an entry-level Compliance & Administrative Coordinator to support documentation, customer service, data entry, and coordination of Legionella compliance workflows. Training will be provided to learn company services, systems, and applicable compliance requirements.

The role focuses on accurate records, timely results processing, and effective communication with customers, staff, and partners.

Qualifications

• High school diploma or equivalent required.
• Entry-level candidates welcome; experience helpful but not required.
• Strong organization, time management, attention to detail, and ability to manage multiple deadlines.
• Clear, professional written and verbal communication with a customer-focused approach.
• Comfort with data entry and MS Office applications (Word, Excel, Outlook, Teams).
• Ability to follow procedures, work independently and collaboratively after training, and raise questions when needed.
• Ability to travel between assigned offices or attend occasional visits.

Responsibilities

• Maintain accurate customer records, compliance documents, certificates, reports, and internal trackers.
• Review, process, distribute, and upload Legionella results and required documentation using workflows and portals.
• Monitor deadlines and workflow status, follow up on missing information, and elevate concerns appropriately.
• Provide requested records to customers, staff, and authorised officials while documenting notifications and actions.
• Serve as a professional point of contact for routine customer questions, documentation requests, and service information.
• Prepare, proofread, and format agreements, proposals, contracts, reports, letters, and meeting notes.
• Complete data entry, filing, recordkeeping, routine reporting, and follow-up on outstanding documents.

Skills

Organization

Time management

Attention to detail

Written communication

Verbal communication

Data entry

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Microsoft Copilot

CRM

Document-management tools

Job description

Tower Water in New Jersey is seeking an entry-level Compliance & Administrative Coordinator to support documentation, customer service, data entry, and coordination of Legionella compliance workflows. Training will be provided to learn company services, systems, and applicable compliance requirements.

The role focuses on accurate records, timely results processing, and effective communication with customers, staff, and partners.