Compliance Officer

NECSWS; USA; Hybrid; USD 43.000 - 56.000; Vollzeit

Benefits dieser Stelle

Private Medical Cover

25 days holiday (plus buy/sell)

Life assurance 4x basic salary

Group Pension up to 8.5%

Flexible benefits

Zusammenfassung

NEC Software Solutions is seeking a highly motivated Compliance Officer to support hospitals within a defined remit. You will monitor registry contract units, deliver guidance and training, and drive data quality improvements while escalating issues as needed.

The role involves stakeholder presentations, data analysis, incident management, and event representation. UK work eligibility and a full UK driving licence are required, with remote or hybrid work options depending on location.

Qualifikationen

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Excellent communication and interpersonal abilities across diverse audiences.
• Strong problem-solving skills and ability to manage multiple tasks.
• Ability to work both independently and as part of a team, with self-motivation.
• Comfort with delivering presentations and training to stakeholders.
• Attention to detail and accuracy in data handling and reporting.
• Good time management and ability to prioritise workload under pressure.
• Flexible and able to adapt to changing requirements.
• Demonstrated driving licence and access to a car.

Aufgaben

• Take ownership of hospital units within Registry contracts.
• Monitor KPI performance and data, and report progress to clients.
• Provide training and guidance on NECRegistry applications and data usage.
• Act as liaison between hospitals and NEC Data Quality team.
• Resolve queries via the NEC incident management system and document FAQs.
• Represent NEC and our customers at regional and national events.
• Support user acceptance testing of registry output services.
• Maintain and update hospital contacts database.
• Keep up-to-date knowledge of procedures and policies relevant to the post.

Kenntnisse

Microsoft Office

Communication

Problem solving

Teamwork

Self-motivation

Presentation skills

Attention to detail

Time management

Work under pressure

Flexibility

Driving licence

Tools

Word

Excel

PowerPoint

Jobbeschreibung

Please note, role can be remote or hybrid, subject to location.

We are looking for a highly self motivated individual to join our team of Compliance Officers. You will be responsible for interacting with Hospitals within your remit, providing guidance, training and support.Your key role will be to monitor hospital compliance against our customers targets whilst seeking ways to improve these by providing best practice recommendations and creating escalation paths to facilitate improvement. Full training provided however a key attribute is that applicants must be confident in their ability to communicate clearly to a wide range of audiences and seniority levels.

This role is focussed on the Health industry and is not related to the legal, financial, GDPR or governance sectors.

Responsibilities:

• To take full ownership of all Hospital units allocated, with regards to the functions associated to the Registry contracts which NECprovide, including;

• KPI Monitoring

  • Analysis of all unit performance statistics using centralised data tools
  • Targeting of poor performing unitsand management of these units through an improvement and escalation plan
  • Detailed, accurate and timely progress reporting both internally and to client

• Training

  • Supporting units through the data entry training process
  • Gain a deep understanding of the Registry data and applications and use this knowledge to teach our user community
  • Presentations to stakeholders, upon request, regarding NECRegistry applications, the data itself, how it is calculated, interpreted and presented.
• Data Quality
  • Act as liaison and 2-way support between hospitals within your remit and the NECData Quality team

• Queries

  • Manage and resolve all queries logged for the hospitals under your remit using the NECincident management system
  • Identify frequently asked questions and document these in the shared repository

• Events

  • Attendance at Regional and National events representing NECand our customer’s services

• Feedback system user acceptance testing

  • Participate in user acceptance testing of registry output services (systems, reports etc)

• Maintain contacts database

  • Maintain/update contacts database with staff changes at your hospitals
• To maintain up to date knowledge of procedures and policies relevant to this post.

Essential:

• Proficient in Microsoft office – especially word/excel/powerpoint
• Ability to self-motivate
• Ability to work as part of team and on your own
• Excellent communication skills
• Good problem solving/issue investigation skills
• Ability to work under pressure
• Ability to manage and prioritise workload effectively
• To be able to work flexibly when required.
• Attention to detail
• Ability to deliver presentations to a wide range of audiences
• Full UK Driving Licence and Car

Desirable:

• Knowledge of GDPR/Data protection rules
• Experience within the Healthcare industry
• Experience of a Compliance related role excluding finance/insurance
• Ability to analyse statistics and make informed decisions based on the data available

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.