Compliance Manager - Retail Compliance Unit

Mashreq; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Mashreq is seeking a senior KYC/EDD Compliance Lead to oversee the MGN Business Banking Compliance team and drive digitization initiatives across Retail Banking Group controls. You will act as the compliance SPOC for automation, lead quality checks, provide advisory on name screening and high-risk accounts, and mentor the team while maintaining audit-ready records and regulatory communications.

The role requires UAE regulatory knowledge, strong communication, expertise in Excel and AI tools, and

Qualifications

• 7–10 years in banking with KYC/EDD focus for business/corporate clients
• Strong communication skills
• Knowledge of UAE regulations
• Proficient in Excel, presentations, and AI tools
• Logical problem-solving and decision-making abilities
• Experience coordinating compliance processes and system solutions
• Proven leadership and team management experience
• Experience implementing digital transformation initiatives in compliance

Responsibilities

• Lead MGN Business Banking team and oversee operations within Business Banking Compliance
• Act as RBG Compliance SPOC for digitization and automation initiatives
• Conduct quality checks for key deliverables across all Retail Banking Group compliance squads
• Ensure adherence to regulatory standards and internal policies
• Manage RBG Incidents and escalation to senior management/RCU for CBUAE reporting
• Provide advisory on name screening matches and enhanced due diligence for high-risk business accounts
• Drive digital transformation initiatives including automation, AI integration, and dashboard development
• Lead and manage the compliance team, providing mentorship and performance oversight
• Maintain records and audit trails of all incidents and regulatory communications

Skills

KYC/EDD

Communication

Problem solving

Decision making

Leadership

Digital transformation

Coordination

Tools

Excel

AI tools

Dashboard development

Job description

Responsibilities

• Lead MGN Business Banking team and oversee operations within Business Banking Compliance
• Act as RBG Compliance SPOC for digitization and automation initiatives
• Conduct quality checks for key deliverables across all Retail Banking Group compliance squads
• Ensure adherence to regulatory standards and internal policies
• Manage RBG Incidents and escape to senior management/RCU for CBUAE reporting
• Provide advisory on name screening matches and enhanced due diligence (EDD) for high-risk business accounts
• Drive digital transformation initiatives including automation, AI integration, and dashboard development
• Lead and manage the compliance team, providing mentorship and performance oversight
• Maintain records and audit trails of all incidents and regulatory communications

Requirements

• Graduate with 7-10 years in banking, specifically KYC/EDD for business/corporate clients
• Strong communication skills
• Knowledge of UAE regulations
• Proficient in Excel, presentation skills, and AI tools
• Logical problem-solving and decision‑making abilities
• Experience in coordinating compliance processes and system solutions
• Proven leadership and team management experience
• Experience in implementing digital transformation initiatives in compliance

About the Company

Mashreq is a leading financial institution in MENA that operates with a challenger and innovator mindset to pioneer key innovations in banking and financial services.