Compliance Manager, Customs

DSV Road GmbH; Itasca (IL); On-site; USD 86,000 - 120,000; Full time

Job summary

DSV is seeking a Compliance Manager, Customs to lead national customs compliance initiatives and work closely with local managers to ensure regulatory adherence across the DSV Customs Brokerage Department.

The role requires a Bachelor's degree, US Customs Broker License, and 5-7 years in customs compliance, with strong knowledge of USHTS, 19CFR, ACE portal, and program development. Excellent leadership and analytical skills are essential.

Qualifications

• Bachelor’s degree in Finance, Supply Chain Management, Logistics, or Business.
• US Customs Broker License required.
• Experience with audit processes and procedures.
• Knowledge of USHTS, 19CFR, and ACE portal.
• Experience in developing and implementing Customs compliance programs and policies.
• 5-7 years’ experience in Customs compliance management.
• Ability to learn and utilize software information systems.

Responsibilities

• Manage the DSV Customs Compliance initiative.
• Oversee national Customs Brokerage Operations.
• Develop and implement a comprehensive compliance program.
• Monitor compliance risks and drive improvements.
• Conduct audits and ensure adherence to laws and policies.
• Provide guidance and training on Customs compliance.
• Collaborate with stakeholders to implement compliance strategies.
• Investigate incidents and address violations.
• Keep program updated with regulatory changes.
• Maintain documentation and records.
• Prepare reports for regulatory bodies.
• Lead internal investigations and audits.
• Maintain relationships with regulatory agencies.

Skills

US Customs Broker License

Audit process experience

US HTS 19CFR ACE portal knowledge

Customs compliance program development

5-7 years Customs compliance

Software systems proficiency

Education

Bachelor's degree in Finance, SCM, Logistics, or Business

Tools

ACE Portal

Compliance software

Job description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Compliance

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Location: USA - Itasca, N Arlington Heights Rd

Division:Group

Job Posting Title:Compliance Manager, Customs

Time Type:Full Time

Summary:

This position is responsible for ensuring Customs compliance at a national level. The Compliance Manager works closely with the Customs Managers at the local level to ensure adherence to Customs regulatory requirements and internal policies within the DSV Customs Brokerage Department. The Compliance Manager conducts effective research, management, tracking, and reporting on Customs transactions to ensure a complete audit trail.

Duties and Responsibilities

• Manage the DSV Customs Compliance initiative.
• Manage the DSV Customs Brokerage Operations at a national level.
• Develop and implement a comprehensive compliance program aligned with Customs regulations and DSV A/S, Inc. policies.
• Monitor and assess compliance risks and identify areas for improvement.
• Conduct regular audits and reviews to ensure compliance with applicable laws, regulations, and internal policies.
• Provide guidance and training to employees on Customs compliance matters.
• Collaborate with internal stakeholders to develop and implement compliance strategies.
• Investigate and address compliance-related incidents, violations, and complaints.
• Monitor regulatory & legislative changes within the industry to ensure the compliance program is up to date and DSV Customs brokerage Operations is performing to the current standards.
• Develop and maintain relationships with regulatory agencies and industry associations.
• Prepare and submit required reports to regulatory bodies.
• Lead and support internal investigations and audits related to compliance.
• Develop and maintain effective compliance-related documentation and record-keeping.

Qualifications

• Bachelor’s degree with preference in Finance, Supply Chain Management, Logistics, or Business, or equivalent.
• US Customs Broker License
• Experience with audit processes and procedures.
• Working knowledge of USHTS, 19CFR, andACE portal.
• Experience in developing and implementing Customs compliance programs and policies.
• Minimum 5-7 years’ experience in Customs compliance management.
• The ability to learn and utilize software information systems.

Preferred Qualifications

• Familiarity with compliance management software and tools.
• Knowledge of industry-specific certifications, such as C-TPAT, AEO, or ISO.
• Strong knowledge of Customs compliance frameworks and best practices.
• Excellent analytical and problem-solving abilities.
• Proficiency in data analysis and reporting.
• Familiarity with risk assessment and mitigation techniques.
• Strong leadership and project management skills.
• Excellent communication and interpersonal skills.
• Ability to collaborate and influence at all levels of the organization.
• Exceptional attention to detail and organizational skills.
• Experience with ACE Secure Data Portal

Experience with ACE Secure Data Portal

• Fluent in English (oral and written)

Computer Literacy

• Proficient in using compliance management software and tools.
• Advanced knowledge of Microsoft Office suite.
• Familiarity with data analysis and reporting tools.
• Ability to adapt tonew technology platforms used in compliance management.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $86,000 - $120,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase .Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150, 000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.