Compliance Manager, Consumer Compliance

Crypto; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

401(k) plan with employer match

Health, dental, vision, and life/dis%0

Work Flexibility Adoption. Flexi-work,

Internal mobility program

Job summary

Crypto.com in the United States is looking for a Compliance Marketing Lead to oversee all US consumer compliance reviews of marketing collateral, ensuring alignment with Reg E, UDAAP, and related banking partner requirements.

You will collaborate with legal and product teams on launches, perform quarterly QC reviews, coordinate audits with partner banks, and drive policy improvements while maintaining comprehensive compliance guidelines.

Responsibilities

• Lead US Compliance marketing collateral reviews to ensure compliance with consumer laws (e.g., UDAAP/Reg E)
• Assist legal and stakeholders with product launches ensuring Reg E and banking partner requirements
• Conduct quarterly quality control reviews of partner bank marketing collateral reviews
• Communicate with partner banks on consumer compliance matters including audits and remediation
• Identify opportunities to enhance policies, procedures, terms and conditions, and marketing collateral; implement improvements
• Maintain and update compliance policies and process documents related to consumer and financial crime compliance
• Establish Marketing & Advertising Compliance Guidelines for internal teams
• Conduct periodic audits of live digital advertisements for ongoing compliance
• Assist Compliance with annual risk assessments and regular reporting
• Support team with special projects to meet team goals
• Coordinate with business teams for regulatory exams, due diligence, audits and independent reviews

Job description

Responsibilities

• Lead all US Compliance marketing collateral reviews to ensure compliance with applicable consumer compliance laws and regulations (e.g. UDAAP/Reg E)
• Assist legal and other stakeholders with new product launches and product changes by considering compliance with Reg E and any additional requirements from external banking partners
• Conduct quarterly quality control reviews of all partner bank marketing collateral reviews in accordance with established procedures and standards
• Communicate with partner banks on matters related to consumer compliance including those related to periodic reviews, audits and any potential remediation efforts
• Identify opportunities for enhancing policies, procedures, terms and conditions, agreements and other marketing collateral and work with stakeholders to implement improvements.
• Maintain, create and update various compliance policies, procedures and process documents including those related to consumer compliance and financial crime compliance
• Establish and maintain comprehensive Marketing & Advertising Compliance Guidelines for internal teams
• Conduct periodic audits of live digital advertisements to ensure ongoing compliance
• Assist the Compliance team with annual risk assessments and regular reporting
• Assist all team members by independently taking on special projects and completing and meeting the teams' goals
• Coordinate with various business teams for regulatory exams, due diligence, internal audits, and independent test reviews

Qualifications

• 5+ years of compliance experience in a financial services, fintech, or banking environment in a related consumer compliance role
• Direct experience with consumer compliance regulations, especially EFTA/Regulation E and UDAAP
• Working knowledge of prepaid and credit card functionality and involved parties
• Understanding of the responsibilities of various parties within a multi-party arrangement including the sponsor bank and the program manager
• Strong balance of growth goals with regulatory risk management, offering creative solutions, compliant alternatives to marketing proposals
• Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts
• Strong attention to detail and the ability to manage multiple priorities in a dynamic environment
• Experience preparing materials for working groups, committees, or regulatory submissions
• Comfort with ambiguity. You’re someone who doesn’t need a fully paved road to get moving
• Fintech or crypto industry background preferred
• Familiarity with banking regulators and examination processes is a plus

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Work Flexibility Adoption. Flexi-work hour and hybrid set-up

Aspire career alternatives through us - our internal mobility program offers employees a new scope.

Work Flexibility Adoption. Flexi-work hour and hybrid set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Benefits

• Competitive salary
• Attractive annual leave entitlement including: birthday, work anniversary
• 401(k) plan with employer match
• Eligible for company-sponsored group health, dental, vision, and life/disability insurance
• Work Flexibility Adoption. Flexi-work hour and hybrid set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com.

Crypto.comis an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way.

Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.