Compliance Manager at StraitsX Singapore

StraitsX; Singapore (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

StraitsX Group is seeking a Compliance Manager (CDD) to lead the CDD team and own high‑risk onboarding across corporate customers, individuals, and card programs. You will mentor analysts, serve as the final quality gate, and prepare case details for the Due Diligence Committee.

Collaborate with Product to refine tooling and policies, drive continuous improvements, and ensure responsible deployment of new features from a compliance perspective.

Qualifications

• 5–8 years of AML/CDD/KYC experience within banking, payments, FinTech, or another regulated financial services environment.
• At least 1–2 years of direct experience managing or leading a team.
• Bachelor's degree or equivalent professional experience.
• Active CAMS (or equivalent) certification.

Responsibilities

• Lead and manage the CDD Analyst team, overseeing workload distribution, coaching, and continuous professional development.
• Serve as the final quality gate for high-risk onboarding cases before escalation to Head of Compliance.
• Prepare comprehensive case details for the Due Diligence Committee and attend meetings to walk through case specifics.
• Develop, author, and maintain the onboarding playbook used by Onboarding and Account Operations teams.
• Oversee end-to-end periodic reviews and ongoing monitoring workflows.
• Ensure a clear division of responsibilities between the Compliance team and Operations.

Skills

AML/CDD/KYC experience

People management

Written communication

Regulatory compliance

Risk-based decision making

Education

Bachelor's degree or equivalent

CAMS certification

Tools

Name-screening tools

Vendor governance tools

Job description

About The Role

We are looking for a Compliance Manager (Customer Due Diligence) to lead our CDD team and take ownership of high-risk onboarding across corporate customers, individuals, and card programs. In this role, you will manage a team of CDD analysts—overseeing their workload, coaching, and skill development—and serve as the critical quality gate before cases reach the Head of Compliance and the Due Diligence Committee (DDC). Beyond onboarding, you will own periodic reviews and ongoing monitoring, author the onboarding playbook utilized by the Operations team, and ensure the division of responsibilities between Compliance and Ops remains clearly defined. You will also spearhead projects related to due diligence tooling and vendor governance. This includes ensuring that name-screening vendor configurations meet our standards and collaborating with the Product team to roll out new features responsibly from a compliance perspective.

What You Will Do

• Lead and manage the CDD Analyst team, overseeing workload distribution, coaching, and continuous professional development.
• Serve as the final quality gate for high-risk onboarding cases (corporate customers, individuals, and card programs) before they are escalated to the Head of Compliance for decisioning.
• Prepare comprehensive case details for the Due Diligence Committee (DDC) and attend meetings to walk through case specifics alongside the Head of Compliance.
• Develop, author, and maintain the onboarding playbook used by the Onboarding and Account Operations teams.
• Oversee end-to-end periodic reviews and ongoing monitoring workflows.
• Ensure a clear, practical, and effective division of responsibilities between the Compliance team and Operations.
• Manage due diligence tooling and vendor governance (e.g., name-screening configurations), working closely with Product to ensure tools and features are deployed responsibly.
• Drive cross-functional projects focused on continuously improving due diligence processes, policies, and system capabilities.

What We Are Looking For

• 5–8 years of AML/CDD/KYC experience within banking, payments, FinTech, or another regulated financial services environment.
• At least 1–2 years of direct experience managing or leading a team.
• Comfort making sound judgment calls in ambiguous or "gray" areas, effectively balancing regulatory intent with business realities.
• Exceptional written communication skills, with the ability to draft detailed case packs that hold up to rigorous committee and regulatory scrutiny.
• Bachelor's degree or equivalent professional experience.
• Active CAMS (or equivalent) certification.
• Experience with card-issuing or card program due diligence.
• Prior exposure to digital assets, stablecoins, or cross-border payments.