Compliance Manager

MetLife; Tampa (FL); Hybrid; USD 93,000 - 124,000; Full time

Benefits offered by this job

Health insurance

Dental & vision coverage

401(k) with match

Paid time off

Employee assistance program (EAP)

Job summary

MetLife seeks a Compliance Manager for MLH to lead regulatory oversight and risk management across Annuity, Life, and Long-Term Care products. You will advise senior stakeholders, challenge business initiatives, and strengthen the control environment in a dynamic setting.

Hybrid work and collaboration with Legal, Internal Audit, and Operations risk teams are key. The role requires strong independent judgment, effective influencing skills, and 8+ years in insurance/regulatory risk.

Qualifications

• 8+ years of insurance or financial services experience in Compliance, Legal, Risk Management, Operations, and/or Internal Audit.
• Expertise advising and influencing business leaders on complex regulatory, compliance, and risk matters.
• Strong knowledge of insurance and financial services regulations, with ability to assess and implement regulatory changes.
• Experience identifying, testing, monitoring, and mitigating compliance risks while evaluating control effectiveness.
• Excellent communication, relationship management, and leadership skills, with ethics and innovation.

Responsibilities

• Cultivate trusted partnerships with MLH and Group Benefits leaders, acting as a strategic compliance advisor.
• Influence business strategy by engaging stakeholders to identify risks and provide proactive compliance guidance.
• Execute risk-based testing and monitoring to evaluate controls and recommend improvements.
• Drive continuous improvement in issue escalation and remediation processes for compliance risk management.
• Communicate risk exposures and control deficiencies to senior management for timely mitigation.
• Collaborate with Legal, Operational Risk Management, Internal Audit, and Global Operations Risk Management.

Skills

Regulatory compliance leadership

Risk management

Stakeholder influence

Regulatory knowledge

Controls testing & monitoring

Education

Bachelor’s degree or equivalent experience

Job description

Join our Global Risk Management Group, where you’ll play a key role in safeguarding the company, ensuring we deliver on our commitments to customers and stakeholders, and driving responsible growth. As part of our team, you’ll identify, monitor, and mitigate both financial and non-financial risks across the organization. Leverage your expertise as the second line of defense to advise our business on effective risk management strategies. This means challenging ideas, implementing robust controls, and enforcing guardrails to foster responsible business growth. Join us in advancing MetLife’s legacy of trust through exemplary risk management practices.

The Opportunity

The Compliance Manager is a leader and an individual contributor responsible for providing compliance oversight and risk management support to MetLife Holdings (MLH), including Annuity, Life and Long-Tern Care products. This role serves as a trusted advisor to the business, delivering credible compliance challenge, supporting regulatory adherence, and contributing to the continuous enhancement of the control environment. The role requires strong independent judgment, effective influence skills, and the ability to manage complex regulatory matters in a dynamic business environment. This role will report to the AVP Head of MLH Compliance and will serve as a critical member of the Group Benefits and MLH Compliance team. Guided by our purpose – always with you building a more confident future – and our New Frontier strategy focused on stronger growth, attractive returns and all-weather performance, this is an exciting opportunity to join the team that closely partner with the growing business with optimization strategies.

Key Responsibilities

• Cultivate trusted partnerships with MLH and Group Benefits business leaders and associates, serving as a strategic compliance advisor and risk management partner.
• Influence business strategy by actively engaging with key stakeholders to identify emerging risks, assess new product initiatives, and deliver proactive compliance guidance in response to evolving business models and regulatory developments.
• Execute risk-based testing and monitoring programs to evaluate control effectiveness, identify vulnerabilities, and recommend sustainable control enhancements.
• Drive continuous improvement in issue identification, escalation, and remediation processes to strengthen compliance risk management and control effectiveness.
• Assess, communicate, and escalation compliance risk exposures, control deficiencies, and assessment results to senior management, enabling informed decision-making and timely risk mitigation.
• Forge and strengthen cross-functional relationships with Legal, Operational Risk Management, Internal Audit, and Global Operations Risk Management to enhance risk oversight and governance effectiveness.

Required Qualifications

• Bachelor’s degree or equivalent experience.
• 8+ years of insurance or financial services experience in Compliance, Legal, Risk Management, Operations, and/or Internal Audit.
• Expertise advising and influencing business leaders on complex regulatory, compliance, and risk matters.
• Strong knowledge of insurance and financial services regulations, with ability to assess and implement regulatory changes.
• Experience identifying, testing, monitoring, and mitigating compliance risks while evaluating control effectiveness.
• Excellent communication, relationship management, and leadership skills, with a commitment to ethics, innovation, and leveraging emerging technologies, including AI.

Preferred Qualifications

• Professional certifications, Series 6, 7, 24, 26 preferred
• Knowledge of Life and Annuity insurance products is preferred
• Experience with Company operations, systems, and transactions, or Company financial products and services a plus

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $93,200 - $124,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.