Compliance Manager

Fourth Floor; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Fourth Floor in New York City is seeking a dynamic quality control and compliance manager with wholesale industry experience to join their team. You will lead QA programs, coordinate with factories and suppliers, and drive compliance with major retailers.

You will own testing schedules, manage audits, analyze data, and implement corrective action with vendors. The role requires a Bachelor's degree and 5+ years in wholesale/home goods QA and regulatory compliance.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of experience in wholesale, preferably in home goods space.
• Experienced with quality assurance, compliance product testing and specifications.
• Experienced with testing programs and factory compliance of retailers such as Walmart, Target, & Costco is a plus.
• Strong knowledge of regulatory requirements and supporting compliance strategies.
• Demonstrated track record of executing a quality management system that deliver exceptional quality, safety, and compliance.
• Strong analytical and problem-solving skills.
• Solid ability to foster relationships, work cross-functionally, and communicate effectively to a wide range of audiences.

Responsibilities

• Manage communication between factory/suppliers and internal teams to ensure quality expectations are met.
• Execute and improve quality testing programs.
• Oversee product schedule for testing, inspections, and audits.
• Understand results and spearhead action plans with vendors.
• Work with vendors to ensure compliance.
• Request/review supplier audits, test reports and escalate issues in timely manner.
• Analyze key safety and quality data, recap and share findings and propose action.
• Ensure integrity of data across product, packaging, supplier facilities, and other key assets.
• Own specification and label change management.
• Serve as resource for various in-house quality/compliance inquiries.
• Provide insight and drive continuous improvement for procedures and documentation.
• Monitor current and upcoming federal, state, and local regulatory activities.
• Evaluate products to ensure compliance with testing standards and requirements.
• Provide support onboarding and setting up New Factories/ Suppliers.
• Manage and resolve testing failures and non-compliance with Factories/Suppliers.
• Maintain documentation and update testing status on internal systems.
• Communicate potential issues to cross function teams.
• Perform any other duties as requested by management in support of the company needs and operations

Skills

Quality assurance

Regulatory compliance

Vendor management

Data analysis

Cross-functional collaboration

Microsoft Excel

Education

Bachelor’s degree

Job description

Our rapidly growing premiere home goods product client in NYC is seeking a dynamic quality control and compliance manager to join their team with experience in the wholesale industry!

Responsibilities:

• Manage communication between factory/suppliers and internal teams to ensure quality expectations are met
• Execute and improve quality testing programs
• Oversee product schedule for testing, inspections, and audits
• Understand results and spearhead action plans with vendors
• Work with vendors to ensure compliance
• Request/review supplier audits, test reports and **escalate** issues in timely manner
• Analyze key safety and quality data, recap and share findings and propose action
• Ensure integrity of data across product, packaging, supplier facilities, and other key assets
• Own specification and label change management
• Serve as resource for various in-house quality/compliance inquiries
• Provide insight and drive continuous improvement for procedures and documentation
• Monitor current and upcoming federal, state, and local regulatory activities
• Evaluate products to ensure compliance with testing standards and requirements
• Provide support onboarding and setting up New Factories/ Suppliers
• Manage and resolve testing failures and non-compliance with Factories/Suppliers
• Maintain documentation and update testing status on internal systems
• Communicate potential issues to cross function teams
• Perform any other duties as requested by management in support of the company needs and operations

Qualification

• Bachelor’s degree or equivalent experience
• 5+ years of experience in wholesale, preferably in home goods space
• Experienced with quality assurance, compliance product testing and specifications
• Experienced with testing programs and factory compliance of retailers such as Walmart, Target, & Costco is a plus
• Strong knowledge of regulatory requirements and supporting compliance strategies
• Demonstrated track record of executing a quality management system that deliver exceptional quality, safety, and compliance
• Strong analytical and problem-solving skills
• Solid ability to foster relationships, work cross-functionally, and communicate effectively to a wide range of audiences
• Capability to navigate uncertainty and work in a fast-paced environment
• Proficiency in Microsoft Office products, Word, Excel, Outlook
• Able to manage wear multiple hats while meeting deadlines consistently