Compliance Manager

Meta House; Milwaukee (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Meta House seeks a Compliance Manager to develop, implement, and oversee the organization’s compliance program in Milwaukee, WI. You’ll work with clinical, operational, and administrative teams to ensure adherence to HIPAA, CMS, and other regulations while guiding corrective actions and training initiatives.

You will lead audits, monitor risk, and drive continuous improvement, fostering a culture of ethics, integrity, and accountability across the nonprofit healthcare provider.

Qualifications

• Bachelor’s degree - Healthcare Administration, Public Health, Business, Law, or related field required
• Master’s degree (MPH, MHA, MBA, JD) preferred

Responsibilities

• Ensure organizational compliance with federal and state regulations (HIPAA, CMS, OIG, 42 CFR Part 2) and contractual requirements
• Lead external regulatory audits and internal monitoring; coordinate responses and corrective actions
• Design and implement training programs to promote compliance across staff and leadership
• Lead internal investigations and incident management with cross-department collaboration
• Develop corrective actions and continuous improvement initiatives to reduce risk

Skills

Healthcare privacy regs

Auditing & risk

Discretion in sensitive issues

Communication & stakeholder

Project management

Education

Bachelor's degree in Healthcare Administration/related

Master's degree preferred

Job description

Job Details

Job Location: Meta House HQ - Milwaukee, WI 53208 Position Type: Full Time At Meta House, your work has purpose. Every role whether clinical, administrative, or leadership contributes to helping women and families rebuild their lives and achieve lasting recovery. Here, you’re not just filling a position; you’re advancing a mission that changes futures. We foster a collaborative, values-driven culture where professionals are supported, challenged, and empowered to grow. If you’re looking for meaningful work, a team that cares deeply, and the opportunity to make a measurable impact in your community, Meta House is where your career and your purpose align.

The Compliance Manager is responsible for developing, implementing, and overseeing the organization’s compliance program to ensure adherence to federal and state regulations, healthcare and privacy laws, and internal policies/standards. This role partners with leadership across clinical, operational, and administrative functions to promote a culture of ethics, integrity, and accountability.

Regulatory and Contractual Compliance Oversight

• Ensure organizational compliance with federal and state regulations (including, but not limited to HIPAA, CMS, OIG guidance, and 42 CFR Part 2 regulations) and contractual requirements
• Implement corrective action to ensure regulatory and contractual compliance including policy, procedure and/or training updates
• Maintain, update, and draft necessary organizational policies, procedures, and standards of conduct to ensure compliance with regulations and contractual requirements and to meet operational needs

Auditing, Monitoring, and Risk Assessment

• Manage external regulatory audits including state licensing, contractual reviews, and Department of Corrections PREA audits; coordinate and lead required responses including documentation, appeals, and corrective action plans
• Lead internal audit efforts and monitoring activities across departments to mitigate risk in areas including confidentiality and disclosure practices, clinical documentation and billing accuracy, client rights and PREA compliance and incident reporting
• Analyze trends in external and internal audit findings to proactively identify compliance risks and improvement opportunities
• Stay current on regulatory requirements and industry best practices to anticipate and mitigate risk exposure
• Advise leadership on compliance obligations and emerging risks, and collaborate with operational and clinical teams to investigate issues and ensure timely resolution
• Develop, implement, and track corrective actions and continuous improvement initiatives

Training & Communication

• Design comprehensive and compliant training program for staff and leadership
• Create awareness of compliance standards across the organization and promote a culture of transparency, accountability, and client-centered care

Investigations & Incident Management

• Lead internal incident reporting and investigation efforts and ensure appropriate follow-up including documentation of findings
• Coordinate with other departmental leaders including Human Resources and clinical leadership, as needed, to appropriately respond to investigation outcomes
• Track and report on compliance metrics and key risk indicators

QualificationsEducational Requirements

• Bachelor’s degree - Healthcare Administration, Public Health, Business, Law, or related field required
• Master’s degree (MPH, MHA, MBA, JD) preferred

Experience

• 5–8+ years of experience in healthcare compliance, regulatory affairs, audit oversight/management, or related field required
• Experience in a nonprofit healthcare delivery setting strongly preferred

Licensure/Credentials/Certifications

• Certificate(s) in healthcare compliance, privacy, internal investigations, ethics or similar disciplines preferred

Leadership

• Manages performance by providing expectations, accountability, and ongoing feedback
• Fosters a positive and productive work environment while setting a personal example by modeling Meta House’s values
• Builds and develops talent by hiring and training thoughtfully; identifies growth opportunities and supports continuous skill development of team members
• Ensures operational excellence by leading execution while focusing on quality, efficiency, and consistency
• Builds alignment by connecting team’s work to organizational goals and strategy
• Operates department within approved budget while making thoughtful, values-aligned decisions about resource utilization
• Connects frontline experience to organizational decision making by regularly gathering feedback from team and communicating same to senior management.

Knowledge, Skills, & Abilities (KSAs)

• Strong knowledge of healthcare and privacy regulations (HIPAA, 42 CFR Part 2, Medicare/Medicaid, billing compliance)
• Analytical, auditing, and risk assessment skills
• Ability to manage sensitive/confidential issues with discretion
• Excellent communication and stakeholder engagement skills
• Project management and organizational skills

Physical Requirements

• Tolerate occasional hot orcold days.
• Sit or stand for extended periods of time including alternating sitting or standing at will.
• Lift up to 25 pounds on a regular basis.
• Ascend and descend stairs using feet and legs.
• Bend, stoop, twist, squat, and kneel to perform essential functions.
• Reach overhead, and at or below shoulder level.
• Read and enter text or data into a computer or other system.
• Seize, hold, grasp, turn, or otherwise work withhands.
• Touch, pick, punch or otherwiseworkingwith fingers.
• Hear, understand, and distinguish speech and/or other soundsin order tocommunicate with clients and/or colleagues.
• Express or exchange ideasby means ofspoken word to impart oral information to clients or the public and convey detailed spoken instructions to others accurately, loudly, or quickly.
• See clearly at approximately 20 inches or less includinguseof computers or tablet.
• Visuallyidentifyclients and others for reasons including but not limited to security and presence in the building.