Compliance Investigator

City Of Gainesville, FL; Toledo (OH); On-site; USD 52,000 - 84,000; Full time

Job summary

The City of Gainesville is seeking a Community Builder to support Equal Opportunity administration and investigate discrimination claims under the guidance of the Compliance Manager.

Successful candidates will have a Bachelor's degree, two years of related experience, and strong investigative and communication skills, with a Florida driver's license within 30 days. The role emphasizes training, outreach, and program development for the Gainesville community.

Qualifications

• Bachelor degree in public or business administration, human resource management, pre-law, or related subject, and two (2) years of experience in Equal Opportunity.
• Demonstrated knowledge of investigations preferred.

Responsibilities

• Investigates complaints of discrimination and makes recommendations to the Compliance Manager based on the results of the investigation.
• Acts as the resource person for assigned matters pertaining to complaints of discrimination.
• Monitors/conducts independent research, studies, and surveys, and makes recommendations to the Compliance Manager based on developments in Equal Opportunity.
• Works closely with the Equal Opportunity Director and Legal staff to make recommendations involving complaint resolution and policy implementation.
• Identifies matters requiring conflict resolution techniques and notifies senior staff to resolve disputes before they become formal complaints.
• Recommends counseling and advisement for managers and supervisors on techniques for easing conflict.
• Reviews, analyzes, and updates City policies related to Equal Opportunity.
• Prepares reports and maintains records on investigations, findings, and agreements.

Skills

Investigation

Conflict resolution

Communication

Research & data analysis

Policy knowledge

Excel/Office suite

Collaboration

Education

Bachelor’s degree in public/business administration

2 years Equal Opportunity experience

Tools

Excel

Word

PowerPoint

Job description

Make a difference in the community you live in! As a Community Builder - an employee with the City of Gainesville - you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it's a chance to contribute to community success and to help enhance the Gainesville way of life.

Department: GG_Equal Opportunity: Equal Opportunity Salary Range Minimum: $52,000.00 Salary Range Maximum: $84,052.14 Closing Date: 09/30/2026

Job Details

This is professional, technical, and resource work assisting in the administration and implementation of all aspects of Equal Opportunity. Acts to prevent and investigates claims of violations of the City's Equal Opportunity Ordinance or policies. Positions allocated to this classification report to and work under general supervision of the Compliance Manager. Work in this class is distinguished from other classes by its professional nature with emphasis on all aspects of Equal Opportunity.

** This position will require a writing sample from candidates during the interview process **

Job Description

SUMMARY

This is professional, technical, and resource work assisting in the administration and implementation of all aspects of Equal Opportunity. Acts to prevent and investigates claims of violations of the City's Equal Opportunity Ordinance or policies. Positions allocated to this classification report to and work under general supervision of the Compliance Manager. Work in this class is distinguished from other classes by its professional nature with emphasis on all aspects of Equal Opportunity.

EXAMPLES OF WORK

This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower level duties may be required.

ESSENTIAL JOB FUNCTIONS

• Investigates complaints of discrimination and makes recommendations to the Compliance Manager based on the results of the investigation.
• Acts as the resource person for assigned matters pertaining to complaints of discrimination.
• Monitors/conducts independent research, studies, and surveys, and makes recommendations to the Compliance Manager based on developments in Equal Opportunity.
• Works closely with the Equal Opportunity Director and Legal staff to make recommendations involving complaint resolution and policy implementation.
• Identifies matters requiring the use of conflict resolution techniques and notifies Equal Opportunity Director and/or senior staff to resolve disputes before they become formal equal opportunity complaints.
• Recommends counseling and advisement for managers and supervisors on techniques for easing conflict.
• Reviews, analyzes, and makes recommendations for updating City policies and procedures as they relate to Equal Opportunity.
• Prepares required reports and maintains appropriate records on investigations, findings, and agreements.
• Conducts studies and collects information to evaluate employment practices and determine whether there may be systemic discrimination.
• Promotes understanding of purpose, policies and programs involving Equal Opportunity throughout the organization and the community.
• Coordinates and assists with the development and delivery of discrimination and harassment training and education programs for both external and internal stakeholders.
• Assists with monitoring discrimination and harassment training requirements.
• Assists with the development and implementation of a comprehensive community outreach program.
• Develops technical assistance manuals and other communication and education tools, as assigned.
• Serves as liaison with government agencies involved in equal opportunity at the state and local level.
• Attends work on continuous and regular basis.

NON-ESSENTIAL JOB FUNCTIONS

• May serve as staff support to citizen advisory boards.
• Performs other related duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Below are the required education, experience, knowledge, skills and abilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Bachelor degree from an accredited college or university with major course work in public or business administration, human resource management, pre-law, or related subject, and two (2) years of experience in Equal Opportunity; or an equivalent combination of education, training and experience which provides the required knowledge, skills and abilities. Demonstrated and working knowledge of investigations is preferred.

CERTIFICATIONS OR LICENSES

Licenses: Valid Florida Driver License required within thirty (30) days of appointment and at all times while employed in this classification.

Certifications: None.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of laws, ordinances, regulations and statutes, developments, and policies that govern Equal Opportunity.
• Knowledge of investigation and conflict resolution techniques.
• Knowledge of the legal implications of discrimination investigations.
• Knowledge of the methods, procedures, and techniques for conducting research, analyzing data, and developing applicable reports.
• Knowledge of investigation and conflict resolution techniques.
• Demonstrated intermediate level knowledge of personal computers and related departmental software, including Excel, Word, and PowerPoint.
• Ability to develop, deliver and monitor discrimination and harassment training and education programs.
• Ability to research and understand relevant federal, state, and local legislation and policies.
• Ability to design, develop, and conduct communications, training, and education programs and workshops.
• Ability to exercise good judgment in counseling and advising on human relations issues.
• Ability to interact collaboratively and productively and to build effective relationships with individuals of diverse backgrounds, including elected officials, charter officers, department heads, representatives of other agencies, other city employees, and the general public.
• Demonstrates a strong customer orientation.
• Excellent written and oral communication skills as demonstrated by the ability to articulate information and issues clearly and concisely.
• Ability to organize and evaluate information.
• Ability to effectively handle multiple tasks.
• Ability to recognize the details in the work and how they affect processes and deadlines.
• Ability to maintain moderately complex records and to prepare moderately complex reports.
• Ability to maintain security and confidentiality.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is often required to sit for prolonged periods of time.

WORK ENVIRONMENT

May require working outside regular business hours, including weekends, and holidays. Note: May Require Assessment(s). May fill multiple positions. May establish an eligibility list.

Come join our team!

The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally. All 'regular' employees are eligible for traditional benefits such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also offer great things like on-site fitness centers, tuition reimbursement, on-site medical staff and a wellness program to keep you healthy and happy. Please note; benefits are not available for temporary employees.

Equal Opportunity

The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at 352-334-5077 or TDD/TTY at 352-334-2292. Veterans' Preference Veterans are encouraged to apply. Veterans’ Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans’ Preference. State of Florida residency is not required for Veterans’ Preference. If you are unable to apply online due to a disability, contact recruiting at [e-mail] or by calling 352-334-5077. The City of Gainesville proudly employs more than 1,500 dedicated community builders who work every day to make a positive impact on our community. Our team includes professionals from a wide range of fields, from creative innovators and financial experts to public safety personnel and critical infrastructure engineers. We offer diverse and rewarding career opportunities across many departments and service areas, including General Government, Gainesville Police Department, Public Works, Parks, Recreation and Cultural Affairs, Information Technology, Gainesville Fire Department, Regional Transit System, and more. No matter your background or expertise, you'll find meaningful opportunities to grow your career while serving the Gainesville community.