Compliance - Digital Asset Intelligence Operations Manager - Vice President

JPMorganChase; Newark (DE); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase in Newark, Delaware seeks an experienced financial crime investigations leader within Risk Management and Compliance to advance digital asset investigations, design monitoring solutions, and guide global detection efforts.

The role combines leadership, analytics, and cross‑functional collaboration with data teams, law enforcement coordination, and regulatory engagement, offering a competitive rewards package.

Qualifications

• 5 years of financial crime investigations experience, including SAR preparation and filing; at least 3 years focused on digital asset investigations or compliance.
• Demonstrated people leadership and team development experience, including coaching investigators and enhancing capabilities.
• Proven project management experience delivering defined outcomes (process scaling, typology launches, alert optimization).
• Expert knowledge of banking systems and AML typologies, with specialization in digital asset typologies and cryptocurrency trends.
• Proficiency with BSA/AML and sanctions regulatory requirements (including OFAC) and familiarity with FinCEN guidance relevant to digital assets.
• Must have hands‑on experience using Chainalysis Reactor to trace and assess suspicious activity; experience with digital asset transaction monitoring and wallet/VASP screening.
• Experience acquiring and analyzing customer and transaction data across multiple systems, including exchange/VASP data and on‑chain sources; ability to synthesize complex findings into clear, actionable recommendations.
• Strong collaboration skills with partners across businesses, regions, and functions; confident presenter to senior audiences.
• Excellent written and verbal communication tailored to technical and non‑technical stakeholders; high attention to detail, sound judgment, and commitment to ethical decision‑making.

Responsibilities

• Coach, train, and upskill the team on current and emerging risk typologies, including digital asset typologies; lead workshops to drive awareness of on‑chain risks and investigative best practices.
• Produce and maintain reporting that monitors key trends (on‑chain and off‑chain), articulates risk drivers, and recommends risk‑mitigating actions to leadership.
• Partner with data analysts and technology teams to design typologies and help build monitoring/detection tools for fiat and digital assets, including on‑chain tracing, clustering, wallet/VASP screening, and cross‑chain analytics.
• Identify and acquire relevant customer, transaction, exchange/VASP, and on‑chain data across platforms to assess suspicious and high‑risk activity; ensure appropriate data governance and controls.
• Lead and conduct complex investigations employing blockchain analytics and forensic tools (e.g., Chainalysis Reactor, Elliptic, TRM Labs) alongside traditional AML platforms; resolve cases and elevate significant matters.
• Drive process improvements and efficiencies that anticipate stakeholder needs and scale globally (case triage, risk‑based prioritization, alert tuning, and typology iteration for digital assets and fiat).
• Coordinate investigative activities within GFCC and across lines of business, regions, and functions; present intelligence findings and recommendations to senior stakeholders, Legal, Audit, and Risk.
• Share appropriate information with external law enforcement in alignment with policy and legal requirements; support responses to regulatory inquiries and exams.
• Collaborate with Anti‑Money Laundering Investigations and senior stakeholders to enhance detection and reporting outcomes across digital assets and traditional payment rails.
• Ensure accurate and timely preparation and filing of Suspicious Activity Reports (SARs) in accordance with FinCEN, BSA/AML, and sanctions standards.
• Independently manage the team's case inventory, set priorities, and allocate resources to meet departmental objectives and service‑level expectations.

Skills

Digital assets investigations

SAR preparation

Leadership

Project management

AML

Chainalysis Reactor

Regulatory knowledge

Cross-functional collaboration

Tools

Chainalysis Reactor

Job description

Job Description

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real‑world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best‑in‑class.

Job Responsibilities

• Coach, train, and upskill the team on current and emerging risk typologies, including digital asset typologies; lead workshops to drive awareness of on‑chain risks and investigative best practices.
• Produce and maintain reporting that monitors key trends (on‑chain and off‑chain), articulates risk drivers, and recommends risk‑mitigating actions to leadership.
• Partner with data analysts and technology teams to design typologies and help build monitoring/detection tools for fiat and digital assets, including on‑chain tracing, clustering, wallet/VASP screening, and cross‑chain analytics.
• Identify and acquire relevant customer, transaction, exchange/VASP, and on‑chain data across platforms to assess suspicious and high‑risk activity; ensure appropriate data governance and controls.
• Lead and conduct complex investigations employing blockchain analytics and forensic tools (e.g., Chainalysis Reactor, Elliptic, TRM Labs) alongside traditional AML platforms; resolve cases and elevate significant matters.
• Drive process improvements and efficiencies that anticipate stakeholder needs and scale globally (case triage, risk‑based prioritization, alert tuning, and typology iteration for digital assets and fiat).
• Coordinate investigative activities within GFCC and across lines of business, regions, and functions; present intelligence findings and recommendations to senior stakeholders, Legal, Audit, and Risk.
• Share appropriate information with external law enforcement in alignment with policy and legal requirements; support responses to regulatory inquiries and exams.
• Collaborate with Anti‑Money Laundering Investigations and senior stakeholders to enhance detection and reporting outcomes across digital assets and traditional payment rails.
• Ensure accurate and timely preparation and filing of Suspicious Activity Reports (SARs) in accordance with FinCEN, BSA/AML, and sanctions standards.
• Independently manage the team's case inventory, set priorities, and allocate resources to meet departmental objectives and service‑level expectations.

Required Qualifications, Capabilities, And Skills

• 5 years of financial crime investigations experience, including SAR preparation and filing; at least 3 years focused on digital asset investigations or compliance.
• Demonstrated people leadership and team development experience, including coaching investigators and enhancing capabilities.
• Proven project management experience delivering defined outcomes (process scaling, typology launches, alert optimization).
• Expert knowledge of banking systems and AML typologies, with specialization in digital asset typologies and cryptocurrency trends.
• Proficiency with BSA/AML and sanctions regulatory requirements (including OFAC) and familiarity with FinCEN guidance relevant to digital assets.
• Must have hands‑on experience using Chainalysis Reactor to trace and assess suspicious activity; experience with digital asset transaction monitoring and wallet/VASP screening.
• Experience acquiring and analyzing customer and transaction data across multiple systems, including exchange/VASP data and on‑chain sources; ability to synthesize complex findings into clear, actionable recommendations.
• Strong collaboration skills with partners across businesses, regions, and functions; confident presenter to senior audiences.
• Excellent written and verbal communication tailored to technical and non‑technical stakeholders; high attention to detail, sound judgment, and commitment to ethical decision‑making.
• Ability to operate amid ambiguity, prioritize multiple tasks, and manage case queues to meet objectives.

Preferred Qualifications, Capabilities, And Skills

• Breadth across typologies including terrorist financing, fraud, human trafficking/smuggling, transnational criminal organizations, corruption, cybercrime, proliferation financing, internal risk and sanctions, wildlife trafficking, and cyber‑enabled laundering.
• Familiarity with tokenization, DeFi protocols and platforms, stablecoins, smart contracts, cross‑chain activity, and other emerging digital asset technologies.
• Prior collaboration with law enforcement, regulatory counterparts, or industry consortia on digital asset investigations.
• Professional certifications: CAMS, CFE, CFCS; and digital asset certifications (e.g., Certified Blockchain Expert) or platform certifications (e.g., Chainalysis, TRM Labs, Elliptic).
• Proficiency with AML software and transaction monitoring platforms (e.g., Actimize, Mantas).
• Experience engaging global stakeholders and navigating complex, matrixed organizations; change management experience in scaling processes, controls, or investigative programs.
• Familiarity with emerging financial crime trends and digital asset products (e.g., digital tokens and tokenized assets), including typologies such as trade‑based money laundering and cyber‑enabled laundering.

Compensation & Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity & Diversity Statement

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.