Compliance Coordinator - SIGN-ON BONUS

MCHS Family of Services; Kalamazoo Charter Township (MI); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Compliance Coordinator to oversee quality improvement activities within their programs. This role is crucial for ensuring compliance with federal and state regulations, as well as facilitating training for staff. The ideal candidate will have a strong background in human services and quality improvement, with excellent communication and project management skills. A generous sign-on bonus is offered, making this an attractive opportunity for dedicated professionals looking to make a significant impact in their field.

Benefits

Sign-on Bonus

Health Screenings

Background Checks

Accommodations for Disabilities

Qualifications

• Bachelor’s degree required, with experience in child and family services.
• 1 year in a Quality Improvement role preferred.

Responsibilities

• Ensure compliance with standards and assist staff in implementing procedures.
• Conduct audits and maintain documentation for quality improvement.

Skills

Compliance Monitoring

Quality Improvement

Training Facilitation

Policy Development

Data Analysis

Project Management

Communication

Education

Bachelor’s degree in human service-related field

Master’s degree

Tools

Microsoft Office

Project Management Tools

Job description

Join to apply for the Compliance Coordinator - SIGN-ON BONUS role at MCHS Family of Services

5 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

I. JOB SUMMARY

The Compliance Coordinator is responsible for organizing quality improvement activities intended to monitor and provide feedback related to the quality-of-service delivery within the program. This position manages implementation and ongoing compliance with the Federal Office of Refugee Resettlement (ORR) Policy. The Compliance Coordinator supports the LTFC team to ensure essential program functions comply with state and federal regulations. Additionally, the Coordinator is responsible for all training in the LTFC department.

II. DUTIES & ESSENTIAL JOB FUNCTIONS

1. Ensure compliance with all standards, including national accreditation, Federal and state licensure, serving as an internal resource on all applicable regulations.
2. Assist staff in implementing, monitoring, evaluating, and planning procedures across service delivery areas and risk management.
3. Identify and update policies and procedures based on program needs and regulation changes, maintaining documentation and training materials.
4. Provide and facilitate trainings specific to program needs and policy updates.
5. Maintain understanding of legal statutes such as the Prison Rape Elimination Act, Violence Against Women Act, and Flores v. Reno Settlement Agreement, sharing legal background with leadership to ensure compliance.
6. Conduct monthly facility audits to confirm posting of PSA materials and compliance with standards, documenting findings and implementing corrective actions.
7. Monitor and ensure proper programming of emergency contact phone numbers and accessibility options, updating as needed.
8. Act as the primary contact for PSA audit processes, supporting audit preparations and addressing findings.
9. Maintain agreements with external resources like law enforcement and rape crisis centers for reporting and response procedures.
10. Facilitate PSA and ORR Code of Conduct trainings for staff and update training materials as needed.
11. Serve as the point of contact for ORR's PSA Coordinator and BCC’s PSA Compliance Administrator.
12. Prepare and submit quarterly and annual reports on incidents and allegations of sexual abuse and harassment, including ongoing investigations and data analysis to identify trends.
13. Review and maintain client grievances, ensuring timely and proper resolution in collaboration with leadership.
14. Oversee data entry into agency and federal databases, ensuring compliance with timelines and accuracy.
15. Develop reports and presentations to communicate data insights to teams and leadership.
16. Conduct quarterly audits of personnel and training files to ensure compliance with standards.
17. Obtain and maintain certification as an EHR super user, creating and updating EHR forms and user accounts, and providing training for new staff.

III. BASIC COMPETENCIES

Required Education and Experience: Bachelor’s degree in human service-related field, with at least 1 year of experience in child and family services or behavioral health, and 1 year in a Quality Improvement role.

Preferred Education and Experience: Master’s degree, 4+ years in the field, experience with licensure, federal grants, accreditation, and knowledge of residential care regulations. Spanish speaking preferred but not required.

Additional Qualifications

Knowledge of ORR policies, legal background relevant to Unaccompanied Children, medical compliance, and data entry standards. Ability to manage multiple projects, communicate effectively, and work collaboratively. Proficiency in Microsoft Office, Outlook, and project management tools. Valid driver’s license, background checks, health screenings, and certifications required.

IV. JOB SETTING

Typical work environment with accommodations available for disabilities.

V. OTHER INFORMATION

MCHS is an equal opportunity employer. Employment is at-will, and this description is not exhaustive and may change at any time at the discretion of leadership.

$1,500 SIGN-ON BONUS INCLUDED!