Compliance Coordinator

Housing Authority of the County of San Bernardino; San Bernardino (CA); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Housing Authority of the County of San Bernardino (HACSB) seeks a Compliance Coordinator to oversee HUD inspection compliance, rent analyses, and vendor coordination in a hybrid work setting in California. The role ensures inspections meet federal standards and contract requirements while supporting fraud investigations and program integrity.

Responsibilities include creating process guides, coordinating field inspections, reviewing invoices, and leading training sessions to improve quality

Qualifications

• High school diploma or equivalent; 4+ years in HUD inspection standards or housing programs.
• Valid CA driver’s license with clean driving record; HQS/NSPIRE certification preferred.
• Bilingual skills preferred.

Responsibilities

• Oversee contract inspections and review vendor invoices; coordinate scopes of work and quotes.
• Create and maintain up-to-date process guides for inspections (initial/annual/special).
• Schedule, perform, and document housing program inspections and rent reasonableness reviews.
• Lead monthly inspection meetings and provide training based on findings.
• Communicate inspection activities with staff and landlords; maintain records and reports.
• Record observations of potential fraud and follow-up actions with supervision.

Skills

Communication skills

Customer service

Bilingual preferred

Education

High school diploma or equivalent

4+ years HUD inspection standards or related experience

Job description

Agency Information

The Housing Authority of the County of San Bernardino (HACSB) was established in 1941 and has evolved into one of the most progressive housing authorities in the Country. We are the largest provider of affordable housing in San Bernardino County and proudly assist approximately 26,000 people. The Housing Authority is a separate legal entity from the County of San Bernardino with approximately 145 employees. The HACSB prides itself on providing more than just housing to residents and thanks to strong partnerships, we continue to help the families we serve access resources and services to enrich their quality of life. The HACSB's employees are passionate about their work and every position revolves around our agency's mission and core values. We invite you to be a part of our dedicated team who strive to provide meaningful and impactful housing services and resources to the community we serve.

Job Information

Position starting pay: $ 27.81/hr. The initial review of applications will begin starting the week of October 19th, 2026. Applications received before the initial review date will be considered, with qualifying applicants being eligible to participate in the phone screen process.

Hiring Information

All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (including physical, depending on position) background check (including credit check, depending on position), DMV pull (depending on position), employment history, education verification, and documentation of the right to work in the United States. Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

Position Summary

Under general supervision performs technical duties involving the compliance and integrity of Housing Program policies and procedures related to HUD inspection Standards, including quality assurance monitoring, administration of inspections contracts, and conducting quality control, emergency, special, and compliance inspections as required. Provides research and support for Compliance and Admissions Unit regarding fraud and compliance investigations, when compliance inspections or other activities related to HUD inspection standards may be relevant and prepares supporting documentation including narrative reports as needed. Leads or assists with assigned special projects.

Day-to-Day Glimpse: The Compliance Coordinator works a hybrid environment, balancing fieldwork, inspections, and office-based responsibilities. The position provides contract oversight and serves as a liaison for inspection contacts, including reviewing billing invoices and ensuring contract requirements are met. The Compliance Coordinator develops, updates, and maintains process guides for initial, annual, and special inspections. The Compliance Coordinator schedule, conduct, and document a variety of housing program inspections, including quality control, emergency, special, compliance, and damage mitigation inspections. This position also conducts rent reasonableness reviews for rent increase requests and appeals and prepares rent analysis reports as needed. The Compliance Coordinator leads monthly inspection meetings to communicate quality control finding to vendors and develops training based on identified trends, findings, and areas requiring improvement. This position also oversees inspection compliance procedures and coordinates with staff, clients, landlords, and vendors to ensure timely resolution of inspection-related issues. This includes communicating regarding failed inspections, no-shows, program compliance requirements, and abatement status, while monitoring follow-up activities and maintaining accurate documentation.

• 1. Responsible for contract oversight and liaison related to inspections contracts. Review billing invoices to ensure expense does not exceed contract amount. Assist with preparing scope of work, obtaining quotes, and scoring RFP responses from inspection vendors as necessary.
• 2. Responsible for creating and maintaining up to date technical process guides for initial, annual and special inspections. Ensure information relating to the proper execution of inspections, and the adequate condition of units is included in the process guides to ensure program units comply with Federal, State, and local building, construction and health codes.
• 3. Responsible for scheduling, performing and documenting housing programs inspections (quality control, emergency, special, compliance, homeownership, damage mitigation); coordinating inspection activities with agency personnel and/or vendors; and for the preparation of property condition documents which describe the repair requirements necessary to bring the development/unit up to HUD inspection standards.
• 4. Advises and assists with inspection processes and rental market trends, including Rent Reasonableness activities, to ensure fiscal responsibility in rent negotiation and efficient use of agency resources in regards to the administration of inspection activities. Conducts rent reasonableness for all rent increase requests, appeals, and prepares rent analysis reports as needed.
• 5. Leads monthly inspection meetings to communicates quality control findings to staff and/or vendors; develops and delivers training based on quality control findings.
• 6. Communicates and implements inspection activities with agency staff and vendors; prepares and maintains reports, and records related to inspection and rent negotiation matters; provides inspections outcomes data at minimum on a monthly basis.
• 7. During the performance of field duties, records observations of conditions to be investigated related to possible fraud violations. Makes recommendation to Supervisor on further action needed, conducts inspections to follow-up on tips or other information provided to the Compliance and Admissions Unit from other sources.
• 8. Oversees inspection compliance procedures, including the coordination with staff and clients. Responsible for communications with operational staff and landlords related to failed inspections, no-shows, program compliance and abatement status.
• 9. Responsible for a high level of customer service provision, in communication/ liaison with landlords and apartment associations in order to market programs, answer general questions, resolve issues, provide information, and ensure compliance related to inspections activities, rent reasonableness determinations and abatements.
• 10. Oversee the functionality of the Landlord Portal. Provide assistance to existing landlords as well as new landlords registering for the portal.
• 11. Oversee and ensure materials provided in the Landlord packet are current with Admin Plan, MTW Activities, and HUD inspection standards. Conduct monthly virtual Landlord Workshops as needed.
• 12. Responsible for ensuring regular maintenance of agency vehicles for Housing Services including refueling, car washing, scheduling maintenance and reporting any damage or problems to supervisor immediately.
• 13. Performs back-up duties to team members and assists Housing Services Supervisor as needed. Performs other related duties as assigned.

High school diploma or equivalent; at least four (4) years experience in either HUD inspection standards, other building inspections, building maintenance, property management, and/or Housing Programs eligibility/occupancy or other related experience.

Must have valid CA drivers license with clean driving record in order to be insured through Housing Authority's vehicle insurance carrier on a continuing basis. HQS and/or NSPIRE certification preferred. Bilingual preferred.

PHYSICAL DEMANDS

• Hearing and speaking to exchange information.
• Sitting,standing, and walking for extended periods of time.
• Seeing to read a variety of materials and equipment
• Dexterity of hands and fingers to operate a computer keyboard, hand tools and specialized equipment.
• Reaching overhead, above the shoulders and horizontally.
• Lifting light objects.
• Bending at the waist, kneeling or crouching.

ENVIRONMENT

• Hybridofficeand in the field environment.
• Uninhabitable units with damages, infestation or health and safety concerns.
• Constant interruptions.

Equal Opportunity Employer