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Relationship and Strategic Project Management team
Full-Time
Springfield, MA or Boston, MA
The Opportunity
As a Relationship Manager, you are critical to delivering a positive business partner experience by providing holistic and creative compliance solutions. The candidate must be able to detect and assess compliance risk and identify emerging trends that may impact multiple business lines. Relationship Managers must understand the business areas that they support including product offerings, distribution models, operations and technology. The ideal candidate will be a strong communicator with the ability to work collaboratively and influence at all levels of the organization.
The Team
As a member of the Relationship and Strategic Project Management team, you will support one or more of our business partners including Third Party Distribution and New Markets (e.g., Worksite, MMSD, etc.), Institutional Solutions, Operations and MMFA Brokerage. You will also support the activities of our wholesale broker/dealers, MMLD and MSD.
The Impact
- Provide day-to-day consulting and project support for business partners to ensure compliance with regulations and MassMutual policies
- Design, document and maintain risk-based, data driven and sustainable compliance programs for specific business lines
- Identify business partner and Compliance & Ethics training gaps/opportunities
- Educate Compliance & Ethics team members on business unit function, priorities and initiatives to build business acumen and improve business partner experience
- Share information between Relationship Managers and Compliance & Ethics team members to identify and address common risks and business trends
- Support and influence the development of data-based visual reporting for business leaders
The Minimum Qualifications
- Bachelor’s Degree or equivalent experience
- FINRA Series 6 obtained within 12 months of start date
- 10+ years of experience in compliance/risk/audit and/or subject matter expertise in one or more of the following areas: life insurance, annuities, group voluntary benefits/Worksite, Institutional Solutions (e.g., Pension Risk Transfer, Corporate/Bank Owned Life Insurance, etc.)
The Ideal Qualifications
- Solid understanding of the insurance industry and distribution models (e.g., career agency, third party, direct to consumer, etc.)
- Excellent interpersonal and communication skills that drive partnership and allow Compliance to have a seat at the table for day-to-day issues, projects and strategic initiatives
- Business and compliance acumen that build the credibility necessary to influence business partner decision-making
- Willingness to challenge the status quo and find innovative solutions to meet business partner needs
- Intellectual curiosity and courage to ask the questions necessary to build knowledge and understanding
- Comfort interacting at all levels of the organization
- Courage to have crucial conversations with external and internal partners on challenging issues
- Excellent written and verbal communication skills
- Ability to analyze data to detect trends and identify potential compliance concerns
- Agile mindset allowing for quick reprioritization in response to business partner needs and objectives
- Resilience to adapt and thrive in complex, uncertain and changing situations
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Relationship and Strategic Project team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
EEO Statement (Opens in new window)
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Salary Range: $113,100.00-$148,400.00
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