Compliance Business Technical Specialist

Assurant; United States; Remoto; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Assurant is seeking a Compliance Business Technical Specialist to evaluate processes, systems, and workflows, partnering with Legal, Compliance, IT, and vendors to implement tech-enabled improvements.

Responsibilities include project leadership, system administration, analytics development, and driving operational excellence using automation and AI where appropriate.

Competenze

• 3+ years of experience in Project Management, Business Process Engineering, Business Analysis, Systems Administration, or related field.
• Advanced English proficiency (C1 or higher) for business communication.
• Experience gathering business requirements, documenting functional needs, and supporting UAT activities.
• Experience with data analysis and reporting tools, including SQL.
• Experience supporting, troubleshooting, and optimizing enterprise systems and workflows.
• Experience managing projects through the full project lifecycle, including planning, execution, and risk management.
• Bachelor’s degree in related discipline or equivalent experience.

Mansioni

• Lead and support improvement initiatives by developing project plans, timelines, coordinating resources, and monitoring risks.
• Partner with stakeholders across Legal, Compliance, IT, and external vendors to gather requirements and implement improvements.
• Oversee administration, maintenance, and optimization of Legal and Compliance systems for stability and data integrity.
• Analyze processes and design future-state improvements using lean and best practices.
• Coordinate system testing (configuration validation) and UAT; develop training materials for user adoption.
• Diagnose, investigate, and resolve system/workflow issues in production/test environments.
• Develop and maintain reports, dashboards, and analytics to measure KPIs and drive decisions.

Conoscenze

Project management

Business process engineering

Business analysis

Systems administration

Advanced English

Stakeholder management

Communication

Organizational skills

Liaison between business & IT

Problem solving

Formazione

Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering

Strumenti

Power BI

DAX

M

Python

SQL

Descrizione del lavoro

Compliance Business Technical Specialist

Overview of Position

The Compliance Business Technical Specialist supports Legal and Compliance operations by evaluating business processes, systems, and workflows to identify opportunities for improvement and operational efficiency. This role partners closely with Legal, Compliance, IT, and third-party vendors to design, implement, and support technical and process solutions that align with organizational objectives.

The position is responsible for leading and supporting business transformation initiatives, managing projects from planning through implementation, and ensuring changes are effectively integrated into day-to-day operations. The Compliance Business Technical Specialist serves as a key liaison between business stakeholders and technical teams, gathering requirements, supporting system enhancements, resolving operational challenges, and driving process optimization efforts.

Additionally, this role provides system administration and production support, develops reporting and analytics solutions that drive informed decision-making, and leverages emerging technologies, including automation and artificial intelligence tools, to enhance operational effectiveness. The position ensures that established methodologies, governance standards, and change management practices are consistently applied to deliver sustainable business value and operational excellence.

What will be my duties and responsibilities in this job?

• Lead and support Legal and Compliance improvement initiatives by developing project plans, managing timelines, coordinating resources, monitoring risks, and ensuring successful execution of project objectives.
• Partner with stakeholders across Legal, Compliance, IT, and external vendors to gather business requirements, prioritize enhancements, and implement solutions that improve operational efficiency and effectiveness.
• Oversee the administration, maintenance, and optimization of Legal and Compliance systems, ensuring system stability, scalability, data integrity, and alignment with evolving business needs.
• Analyze existing business processes and workflows, identify improvement opportunities, facilitate future-state design sessions, and implement process enhancements utilizing continuous improvement methodologies and industry best practices.
• Coordinate system testing activities, including configuration validation and user acceptance testing (UAT), while developing training materials and supporting user adoption of new processes and technologies.
• Diagnose, investigate, and resolve system and workflow issues in production and testing environments, providing technical support and ensuring minimal disruption to business operations.
• Develop and maintain reports, dashboards, and analytical solutions that provide actionable insights, support strategic decision-making, and measure operational performance through meaningful metrics and KPIs.

What are the requirements needed for this position?

• A minimum of 3 years of experience in Project Management, Business Process Engineering, Business Analysis, Systems Administration, or a related field.
• Advanced English proficiency (C1 or higher) with the ability to communicate effectively in written and verbal business environments.
• Experience gathering business requirements, documenting functional needs, and supporting User Acceptance Testing (UAT) activities.
• Experience with data analysis and reporting tools , including SQL, and the ability to create reports and dashboards that support business decision-making.
• Experience supporting, troubleshooting, and optimizing enterprise business systems and operational workflows.
• Experience managing projects through the full project lifecycle , including planning, execution, monitoring, risk management, and implementation.
• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, or a related discipline, or equivalent combination of education and experience.

What other skills/experience would be helpful to have?

• Experience applying process improvement methodologies such as Lean, Six Sigma, or other continuous improvement frameworks.
• Experience using Power BI, DAX, M, Python, or similar analytics and business intelligence tools.
• Experience working in Legal, Compliance, Risk Management, or other highly regulated business environments.
• Experience with automation technologies, workflow management platforms, and artificial intelligence solutions.
• Strong analytical, problem-solving, stakeholder management, communication, and organizational skills.
• Experience serving as a liaison between business and technical teams to deliver technology-enabled business solutions.
• Professional certifications such as PMP, Lean Six Sigma, CBAP, or related certifications.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.