Compliance & Audit - Dependent Verification Audit Project Manager

Willis Towers Watson; Cleveland (OH); Remote; USD 65,000 - 70,000; Full time

Job summary

An established industry player is looking for a detail-oriented Dependent Verification Project Manager to support clients in a remote setting. This role involves leading projects, managing documentation, and ensuring compliance with quality standards. Ideal candidates will possess strong communication and organizational skills, along with a keen eye for detail. Join a dynamic team that values your contributions and offers a competitive benefits package, including health, retirement, and paid time off. If you're ready to make an impact in a fast-paced environment, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Employee Assistance Program

Flexible Spending Accounts

Health Savings Account

Wellbeing Program

Life Insurance

Qualifications

• Strong attention to detail and organizational skills.
• Prior experience in benefits administration or HR is a plus.

Responsibilities

• Plan and manage projects from initiation to closure.
• Review and process dependent verification documentation.

Skills

Leadership

Communication

Problem-solving

Attention to detail

Organizational skills

Education

High School diploma or equivalent

Tools

Microsoft Office (Excel, Outlook, Word)

HRIS systems

Job description

Description

We are seeking a detail-oriented and organized Dependent Verification Project Manager to support our clients. The ideal candidate will have strong leadership, communication, and problem-solving skills, with a proven ability to manage multiple projects in a fast-paced environment. In addition, this position will involve reviewing documentation, communicating with employees, and maintaining accurate records.

Key Responsibilities:

• Plan and manage projects from initiation to closure, ensuring on-time reporting.

• Develop detailed project plans, schedules, and resource allocation.

• Coordinate internal teams, clients and vendors to ensure alignment on project status.

• Monitor and report on project progress, risks, and issues to audit team.

• Ensure compliance with internal processes, quality standards, and client expectations.

• Review and process dependent verification documentation submitted by employees.

• Communicate with employees regarding missing or insufficient documentation, deadlines, and verification outcomes via phone and/or email.

• Maintain detailed records of all verification activities in internal systems.

• Handle escalated ineligible dependents or questionable documentation to the Benefits Manager for review.

• Run reporting and provide state updates on projects.

• Coordinate mailings related to verification notices, reminders, and results.
• This is a Remote opportunity.

Qualifications

Qualifications:

• Minimum requirement of High School diploma or equivalent.

• Prior experience in benefits administration, HR, or healthcare verification is a plus.

• Strong attention to detail and organizational skills.

• Excellent communication skills (written and verbal).

• Ability to handle confidential information with discretion.

• Proficient in Microsoft Office (Excel, Outlook, Word) and HRIS systems.

• Knowledge of ERISA, HIPAA, and other benefits-related regulations is an advantage.

Working Conditions:

• Office environment or remote setting.

• May require extended screen time and use of standard office equipment.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.

Compensation

The base salary compensation range being offered for this role is $65,000-$70,000 USD per year.

This role is also eligible for an annual short-term incentive bonus

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits:Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

Leave Benefits:Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave),Paid Time Off.

Retirement Benefits:Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

EOE, including disability/vets

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.