Compliance and Quality Assurance Manager

Infantino; San Diego (CA); Presencial; USD 95.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vision, Medical, and Dental coverage (

Paid Time Off (sick leave, vacation,

401(k) with 3% company contribution

Annual discretionary bonus plan

Descripción de la vacante

Infantino is seeking a Compliance and Quality Assurance Manager to lead product compliance, quality assurance, safety, and risk management programs across the United States and Canada. This role interfaces with U.S.

and Hong Kong teams, suppliers, and laboratories to ensure products meet regulatory and retailer requirements throughout the lifecycle. The position focuses on mitigating risk while supporting the delivery of safe, high-quality products for children and families, coordinating

Formación

• Bachelor’s degree in Engineering, Quality Management, Regulatory Affairs, Product Safety, or related technical field.
• 5+ years’ progressive experience in quality, compliance, product safety, engineering, or regulatory affairs at a consumer products company or accredited testing laboratory.
• Working knowledge of North American consumer product requirements (ASTM, CPSIA, CPSC, Health Canada).
• Experience developing test plans, reviewing lab reports, hazard/risk assessments, root cause analysis, and CAPA.

Responsabilidades

• Lead product compliance, quality assurance, safety, and regulatory programs for the U.S. and Canada.
• Ensure products meet regulations, voluntary standards, retailer requirements, and Infantino quality expectations.
• Maintain and improve quality systems, test protocols, inspections, certifications, and safety files.
• Monitor regulatory changes and advise teams on updates.
• Partner with cross-functional teams to establish regulatory, safety, reliability, and testing requirements.
• Review product designs for compliance and safety risks.
• Coordinate testing and certifications with Hong Kong teams, suppliers, factories, and labs.
• Lead investigations of safety complaints, incidents, and recalls as needed.
• Manage corrective and preventive actions with root cause and verification.

Conocimientos

Analytical skills

Organizational skills

Documentation

Project management

Problem solving

Educación

Bachelor’s degree in Engineering, Quality Management, Regulatory Affairs, Product Safety

Descripción del empleo

At Infantino, we love babies, we adore kids, we admire their parents and we work hard to create a lot of cool stuff to keep them happy and help them grow together. Infantino is a product manufacturer and international distributor of infant carriers, toys, gear and accessories. With over 25 years in the marketplace, we are a trusted brand and market leader in the infant and juvenile industry.

Job Description

The Compliance and Quality Assurance Manager leads Infantino’s product compliance, quality assurance, safety, and risk management programs for the United States and Canada. This role works closely with U.S. and Hong Kong teams, suppliers, and laboratories to ensure products meet regulatory, retailer, and Infantino quality requirements throughout the product lifecycle.

Serving as a key resource on product quality, regulatory compliance, and child safety, this position helps identify and manage risk while supporting the delivery of safe, high-quality products for children and families.

Responsibilities

Compliance, Quality and Product Safety

• Lead product compliance, quality assurance, safety, and regulatory programs for the U.S. and Canada, supporting global product lines as needed.
• Ensure products meet applicable regulations, voluntary standards, retailer requirements, and Infantino quality expectations.
• Maintain and improve quality systems, test protocols, inspection criteria, compliance documentation, certifications, and safety files.
• Monitor regulatory and industry changes, including ASTM, CPSIA, CPSC, and Health Canada requirements, and advise teams on needed updates.

Product Development and Testing

• Partner with Product Development, Engineering, Marketing, Sourcing, and Operations to establish regulatory, safety, reliability, and testing requirements.
• Review product designs, materials, packaging, labels, instructions, claims, and product changes to identify compliance and safety risks early.
• Coordinate testing, certification, compliance reviews, performance evaluations, and durability testing with the Hong Kong team, suppliers, factories, and laboratories.
• Make risk-based recommendations regarding product approval, corrective action, escalation, and launch readiness.
• Conduct hazard and risk assessments for new and existing products and define appropriate controls and preventive measures.
• Lead investigations of safety complaints, consumer incidents, product failures, nonconformances, and potential regulatory violations.
• Manage corrective and preventive actions, including documented root cause, implementation, verification, and closure.
• Support escalations involving regulatory reporting, field actions, stop-sale recommendations, and recalls as needed.

Cross-Functional Partnership and Continuous Improvement

• Advise internal teams on quality, safety, regulatory, packaging, warning, claims, and documentation requirements.
• Train teams on product safety, quality, compliance responsibilities, documentation, and escalation procedures.
• Communicate risks, required actions, deadlines, and resolutions clearly across U.S. and Hong Kong teams and company leadership.
• Analyze complaints, returns, test results, audits, incidents, and quality metrics to identify trends and drive improvements with suppliers, factories, and internal teams.

Requirements

• Bachelor’s degree in Engineering, Quality Management, Regulatory Affairs, Product Safety, or a related technical field.
• At least five years’ progressive experience in quality, compliance, product safety, engineering, or regulatory affairs at a consumer products company or accredited testing laboratory.
• Working knowledge of North American consumer product requirements, including ASTM, CPSIA, CPSC, and Health Canada.
• Experience developing test plans, reviewing laboratory reports, conducting hazard and risk assessments, performing root cause analysis, and managing corrective and preventive actions.
• Strong analytical, organizational, documentation, project management, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to translate technical requirements into clear business terms.
• Proactive, detail-oriented, and able to work independently while collaborating effectively across global, cross-functional teams.

Preferred Qualifications

• Experience with juvenile products, baby products, toys, or other regulated children’s products.
• Experience with recalls, regulatory investigations, incident response, supplier quality, manufacturing controls, or factory audits.
• ASQ Certified Quality Engineer, Certified Quality Auditor, or comparable quality or regulatory certification.

The applicant who fills this position will be eligible for the following compensation and benefits:

• Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;
• Paid Time Off: sick leave, vacation, and 11 company observed holidays;
• 401(k): eligible after 60 days of employment including 3% company contribution
• Base salary range of $95,000 - $115,000
• Incentive Pay: This position is eligible to participate in the Company’s annual discretionary bonus plan, the amount of bonus varies and is subject to the standard terms and conditions of the incentive program

Infantino is an equal opportunity employer. We are committed to creating an accepting and inclusive environment for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.