Compliance Analyst

OKX Group; San Jose (CA); On-site; USD 53,000 - 79,000; Full time

Benefits offered by this job

Healthcare benefits

Wellness and meal allowances

L&D programs and education subsidy

Team events

Job summary

OKX Group is seeking a Compliance Analyst to monitor electronic communications across channels, triage alerts, and support anti-bribery and market conduct efforts. You will leverage AI-assisted tools to enhance surveillance accuracy and efficiency, with a focus on rapid case evaluation and documentation.

The role emphasizes continuous improvement, cross-functional collaboration, and ongoing training in crypto regulations and conduct rules.

Qualifications

• Mandarin proficiency required (written and spoken).
• Experience with AI-driven compliance tools, LLMs, or automated workflows.
• Strong analytical skills with attention to detail and ability to synthesize unstructured data.

Responsibilities

• Execute daily triage of e-communications alerts across email, chat, text, and messaging within SLA timelines.
• Identify risk indicators and potential policy breaches per regulatory guidelines.
• Maintain audit-ready records with precise data entry and case logging.
• Gather context and evidence on flagged communications to support investigations.
• Draft concise, structured case notes for upper-level review.
• Escalate complex, high-risk matters to senior analysts and leadership.
• Meet volume and quality targets; leverage AI tooling to streamline reviews.

Skills

Mandarin language proficiency

AI & technical aptitude

Mindset & drive

Analytical skills

Education

BA/BS in Finance, Law, Business Administration or related field

Job description

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles:We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

The Compliance Analyst conducts day-to-day monitoring, triage, and execution of electronic communications surveillance across email, chat, messaging platforms, and digital communication channels. Working within established procedures and SLAs, this role executes high-volume alert processing, identifies potential risk indicators, and escalates non-standard cases. This role reports to the Director of Anti-Bribery, Corruption & Conduct and supports the team by leveraging AI-assisted tools and ensuring high precision in daily surveillance operations.

What You’ll Be Doing

Execute Primary Triage: Perform daily review and triage of e-communications alerts across email, chat, text, and messaging channels within target SLA timelines.

Identify Risk Indicators: Apply foundational compliance and regulatory guidelines to detect potential policy breaches, misconduct, or operational risk indicators.

Maintain Audit-Ready Records: Execute precise data entry and case logging to ensure complete, compliant documentation for audit trails.

Gather Case Context: Conduct initial background gathering and evidence collection on flagged communications to support case evaluations.

Draft Clear Case Notes: Prepare structured, fact-based summaries outlining key findings for non-standard alerts requiring upper-level review.

Escalate Complex Issues: Promptly elevate ambiguous, high-risk, or complex matters to senior analysts and leadership.

Operational Efficiency, AI & Continuous Improvement

Meet Volume & Quality Targets: Consistently hit daily output targets (KPIs) while maintaining strong precision in case evaluations.

AI Tooling & Automation: Utilize AI-assisted surveillance platforms, prompt engineering, and automated workflow enhancements to streamline alert review and triage quality.

Support Lexicon & Model Tuning: Identify recurring false positives and operational bottlenecks, providing feedback to help refine alert parameters and ML /AI model accuracy

Drive Process Enhancement: Bring strong intellectual curiosity and a proactive mindset to continuously challenge existing surveillance workflows, proposing innovative ways to improve operational efficiency.

Expand Domain Knowledge: Actively participate in ongoing training to build technical expertise across crypto regulations, market conduct rules, and emerging compliance technologies.

What We Look For In You

Mandarin Language Proficiency: Fluent in Mandarin (written and spoken) to support regional, cross-border, and multi-lingual e-communications surveillance across global team channels.

AI & Technical Aptitude: Hands-on experience working with AI-driven compliance tools, large language models (LLMs), or automated workflow tools to enhance daily analytical tasks.

Mindset & Drive: Strong curiosity and an inherent drive to continuously refine processes, automate repetitive tasks, and elevate overall team performance.

Analytical Skills: Strong attention to detail with the ability to synthesize unstructured text data, spot nuances, and present concise findings.

Education / Experience: BA/BS in Finance, Law, Business Administration, or a related field (or equivalent practical experience).

Nice to Haves

Prior exposure to specialized e-communications surveillance software (e.g., Smarsh, Behavox, Relativity) or lexicon/keyword monitoring tools.

Understanding of market abuse indicators, insider trading, or conduct risk concepts within financial services or digital assets.

Background in crypto, digital assets, Web3, or multi-lingual operational support.

L&D programs and Education subsidy for employees' growth and development

Various team building programs and company events

Wellness and meal allowances

Comprehensive healthcare schemes for employees and dependants

More that we love to tell you along the process!

OKX Statement:

OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The salary range for this position is $53,000 - $79,000

The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .