Compliance Analyst

Continental Finance Company; Ohio; Hybrid; USD 55,000 - 70,000; Full time

Job summary

Continental Finance Company is seeking a Compliance Analyst I to support the Compliance Management System across its consumer lending programs, including credit cards and point-of-sale products. The role collaborates with leadership to ensure adherence to laws and internal policies while developing testing and documentation practices.

The ideal candidate has 1–2 years in compliance or related fields, plus a bachelor’s degree in business, finance, law, or a related field.

Qualifications

• 1–2 years of experience in compliance, risk management, audit, legal support, or consumer financial services.
• Working knowledge of consumer protection laws and regulations related to lending and credit cards.

Responsibilities

• Support CMS execution with monitoring, testing, policy maintenance, complaint analysis, and training.
• Assist across multiple consumer financial products, including credit card programs and point-of-sale lending.
• Execute monitoring and testing procedures and document results with workpapers.

Skills

Compliance knowledge

Regulatory testing

Risk assessment

Policy maintenance

Education

Bachelor's degree in business, finance, law, or related field

Job description

Job Description

Job Description

Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards!

Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Compliance Analyst to support our Compliance team.

Position Summary

The Compliance Analyst I supports the execution of the Company’s Compliance Management System (CMS) by assisting with compliance monitoring and testing, regulatory change management, complaint analysis, policy maintenance, and other compliance program activities.

This role supports compliance oversight across the Company’s consumer financial products, including credit card programs, point-of-sale lending programs, and other consumer lending partnerships. The Compliance Analyst I works closely with Compliance leadership and business units to help ensure the Company operates in accordance with applicable laws, regulations, and internal policies governing these programs.

The Compliance Analyst I performs assigned compliance activities, documents results, and escalates potential issues to Compliance leadership while developing a foundational understanding of regulatory requirements and compliance risk management practices.

Essential Functions

• Support the execution of the Company’s Compliance Management System (CMS), including compliance monitoring and testing, regulatory change management, policy maintenance, complaint analysis, and compliance training.
• Assist with compliance program activities across multiple consumer financial products and partner programs, including credit card programs, point-of-sale lending, and other consumer lending offerings.
• Execute assigned compliance monitoring and testing procedures and maintain appropriate documentation and workpapers supporting testing activities.
• Document testing results, draft summaries of findings, and elevate potential compliance issues to Compliance leadership for review.
• Assist with tracking regulatory developments and supporting the Company’s regulatory change management process across applicable lending and credit programs.
• Assist with maintaining compliance policies and procedures, including supporting updates to reflect regulatory or operational changes across multiple programs and partnerships.
• Maintain documentation supporting compliance program activities, including monitoring and testing workpapers, regulatory tracking logs, and issue management documentation.
• Support preparation for internal audits, regulatory examinations, and partner oversight reviews.
• Assist with tracking compliance issues, findings, and corrective action plans to support timely remediation.
• Partner with business units to understand operational processes and identify potential compliance risks associated with new products, partnerships, or program changes.
• Support ongoing enhancements to the Company’s Compliance Management System (CMS) as the Company expands its consumer financial product offerings.
• Assist the Compliance VP, SVP, and Chief Compliance Officer with other projects and compliance initiatives as needed.

The Ideal Candidate Will Have The Following

• 1–2 years of experience in compliance, risk management, audit, legal support, or consumer financial services.
• Bachelor’s degree in business, finance, law, or a related field.
• Working knowledge or familiarity with consumer protection laws and regulations applicable to consumer lending and credit cards, such as:
  • Truth in Lending Act (TILA)
  • Fair Credit Reporting Act (FCRA)
  • Equal Credit Opportunity Act (ECOA)
  • Electronic Fund Transfer Act (EFTA)
  • Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)
• Exposure to compliance monitoring, testing, audit support, or regulatory review activities is preferred.
• Familiarity with fintech, banking, credit card programs, or consumer finance operations is a plus.
• Professional compliance certification such as CRCM, CAMS, or CCEP is a plus but not required.

Why Continental Finance?

Continental Finance Company (the “CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state‑of‑the‑art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer.

CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast‑paced business casual environment.

CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday)