Compliance Analyst

ISHE; Harrisburg, Northern (Dauphin County, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

PMA is seeking a compliance-focused role to ensure regulatory adherence for onboarding, appointing, and terminating insurance producers. The role collaborates with the National Distribution team to manage filings, collect documentation, and maintain records in producer management systems, including Sircon and Excel.

Responsibilities include processing notices of appointment, coordinating with regulators, and assisting Finance, Tax, and Legal on related matters while monitoring regulatory changes

Qualifications

• Associate degree or equivalent compliance experience.
• Proficiency with Word, Excel, Adobe, PowerPoint, SharePoint.
• Familiarity with Sircon producer management system a plus.
• Excellent organizational and time management with attention to detail.
• Excellent written and oral communication skills.
• Ability to manage multiple workstreams and deadlines independently.
• Resourceful with strong critical thinking and problem solving.

Responsibilities

• Onboard, appoint, and terminate insurance producers in compliance with internal policies and regulations.
• Coordinate onboarding with the National Distribution team and other units.
• Process notices of appointment and termination with state regulators.
• Collect information and documents to support onboarding and appointments.
• Manage producer onboarding workflows and follow-ups with stakeholders and partners.
• Prioritize multiple workstreams to complete projects accurately and on time.
• Communicate requirements, updates, and timelines internally and externally.
• Investigate issues and collaborate to resolve.
• Maintain insurance producer records and related databases.
• Enhance onboarding and appointment processes; educate stakeholders.
• Learn and use Sircon Producer Manager and Excel for data management.
• Create reports on producer activity for internal/regulator requests.
• Process invoices and assist Finance/Tax with reporting of appointment fees.
• Coordinate with Legal on licensing matters; monitor regulatory changes.
• Assist with other licensing requirements.

Skills

Organizational skills

Time management

Written communication

Oral communication

Multi-tasking

Critical thinking

Problem solving

Resourcefulness

Education

Associate degree

Tools

Sircon Producer Manager

Excel

SharePoint

Job description

The purpose of the role is to ensure PMA’s compliance with regulatory requirements regarding PMA’s key business partners – its producers. The role is responsible for onboarding, appointing and terminating producers in compliance with internal policies and regulatory requirements. Internal reporting to finance and other business functions will help PMA manage its business. Monitoring legal and regulatory. Changes affecting appointment requirements will help PMA stay compliant.

• Work with PMA’s National Distribution team (and other Old Republic business units supported by
  PMA) to handle the onboarding of insurance producer business partners (insurance brokers and
  agents), ensuring compliance with internal policies and practices, as well as applicable regulatory
  requirements.
• Process insurance producer Notice of Appointment and Termination of Appointment filings with
  applicable state insurance regulators.
• Coordinate with internal team members and external insurance producer personnel to collect
  information and documents supporting onboarding and appointments.
• Manage producer onboarding and appointment workflows, facilitating timely follow-up with internal
  stakeholders and external business partners to ensure requirements are met.
• Manage multiple workstreams and prioritize as necessary to ensure projects are completed
  accurately and on time while promoting positive relationships with the Company's insurance
  producers.
• Communicate relevant information effectively, including requirements, updates, and timelines,
  both internally within the Company and externally.
• Investigate open issues and collaborate with internal team members to identify resolutions.
• Maintain insurance producer records and related database systems.
• Maintain and enhance the Company's insurance producer onboarding and appointment
  processes; educate internal and external stakeholders on those processes.
• Develop an understanding of the insurance producer management software systems and other
  technology tools (e.g., Sircon Producer Manager, Excel) used to manage insurance producer
  appointments and related data.
• Leverage technology to create reports on insurance producer activity in response to information
  requests from other business units or regulators.
• Process invoices for insurance producer appointments; assist Finance and Tax with reporting and
  allocation of appointment-related fees and costs.
• Work with attorneys in the Company's Legal department to address legal and regulatory matters
  pertaining to insurance producers (e.g., licensing and appointments).
• Monitor legal and regulatory changes affecting producer licensing and appointments.
• Assist with other insurance licensing requirements.

• Demonstrate commitment to Company Code of business conduct and ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

• Associate degree and/or significant producer compliance experience.
• Proficiency with relevant software applications (Word, Excel, Adobe, PowerPoint, SharePoint), and ability to learn and adapt to new software programs.
• Familiarity with Sircon producer management system a plus.
• Excellent organizational and time management skills, and strong attention to detail.
• Excellent written and oral communication skills.
• Able to manage multiple workstreams and competing deadlines independently.
• Resourceful, with strong critical thinking and problem solving skills.