Compliance Advisory Manager

Monzo; United States; Remote; GBP 59,000 - 70,000; Full time

Job summary

Monzo is seeking a Compliance Advisory Manager responsible for overseeing compliance matters related to wealth collective insurance products. This role involves advising product teams, reviewing communications, and ensuring adherence to FCA regulations, all while maintaining a focus on enhancing customer outcomes.

Benefits

Flexible working hours

£1,000 yearly learning budget

Qualifications

• In-depth knowledge of insurance regulations.
• Experience working in compliance, ideally in banking or insurance.

Responsibilities

• Provide compliance advice on insurance products.
• Review customer interactions for regulatory compliance.
• Collaborate with product teams to ensure safe product launches.

Skills

Compliance knowledge

Communication skills

Problem-solving

Education

Experience with FCA regulations

Experience in banking or fintech

Job description

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ️

Hear from our UK team about what it's like working at Monzo

London, Cardiff or Remote | £59,500 - £70,000 + share options (depending on experience) + Benefits | Hear from the team

Our Compliance Advisory team

We’re looking for a Compliance Advisory Manager to join our second line of defence (2LoD). We’re looking for a pragmatic, collaborative and experienced compliance manager with deep knowledge of FCA rules and associated regulations, who is passionate about Monzo's mission to make money work for everyone.

This role will have day-to-day responsibility for advising on compliance matters associated with Monzo’s Wealth Collective , specifically leading on Insurance products in the UK (e.g Building and Contents insurance, Life insurance, Travel insurance, Phone insurance). This role reports directly to Monzo’s Senior Compliance Advisory Manager responsible for Wealth.

At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a “three lines of defence” model of risk management at Monzo: you’ll be working in 2LoD as part of our Risk and Compliance Collective, in the Compliance Team.

This role will partner directly with our Product teams to ensure we fulfil our Consumer Duty requirements, launch products safely and adhere to key regulatory compliance obligations. This will require experience of advising on the requirements of the FCA sourcebooks whilst also having a grounding in the retail banking and payments landscape and requirements more widely.

You’ll play a key role by...

• Being the first point of contact for compliance advice on Insurance products.
• Providing clear and proactive compliance advice to the Product teams on Insurance.
• Reviewing customer journeys and communications to meet insurance rules and the Consumer Duty, helping the business deliver good customer outcomes and flagging any risks.
• Learning about the wider Wealth products (Savings, Investments, Pensions) with the aim to expand support to more areas in future.
• Advising Marketing and Financial Promotion teams on financial promotion rules and guidance.
• Build strong relationships with the wider Compliance team, including leadership, as well as Risk, Legal, and Audit teams.
• Supporting the Conduct and Compliance Advisory strategy.
• Promoting a culture of compliance to 1LOD colleagues
• Challenging policies and procedures to improve customer outcomes and meet regulations.
• Helping create and update compliance policies.
• Overseeing regulatory breaches and incidents.
• Finding ways to improve and automate compliance processes.
• Contributing to making Compliance a 'centre of excellence'.

This role requires strong communication & collaboration skills with a ‘ hands-on ’ approach, to ensure that regulations are fully understood, our products are ‘compliant by design’ and our customers' needs are being met.

We’d love to hear from you if…

• You know the Consumer Duty and insurance regulations inside out
• You've got hands-on experience with regulations for insurance products, ideally from working at a bank, insurer, or fintech.
• You like to be where the action is and thrive in fast paced environments.
• You can take initiative and want to help shape new things.
• You're a great communicator and problem-solver, good at weighing risks and finding balanced solutions.
• You understand how Risk and Compliance fit into the 3 lines of defence model.
• You're self-motivated, super organized, and focused on getting things done well.
• You can work independently and juggle changing priorities.
• You're good at building strong relationships with different teams.
• You get why Compliance is important and can give Monzo a real edge.
• You're passionate about compliance and excited about the future of banking!

What’s in it for you

£59,500 - £70,000 share options.

This role can be based in our London or Cardiff offices, or be distributed working within the UK (with ad hoc meetings in London)

We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

£1,000 learning budget each year to use on books, training courses and conferences.

Plus lots more! Read our full list of benefits.

The application journey has 4 key steps:

• Recruiter call
• Initial video interview with hiring manager - 30 mins
• Technical video interview with hiring manager & stakeholder - 60 mins
• Behavioural video interview with two stakeholders - 60 mins

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on [e-mail]

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

#LI-TK1 #LI-Remote

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage