Compliance Advisor Manager (Regulatory Consumer Center of Excellence)

Capital One; Chicago (IL); Hybrid; USD 138,000 - 158,000; Full time

Job summary

Capital One seeks a Compliance Advisor Manager to lead risk management within the Regulatory Consumer Center of Excellence. The role delivers expert compliance guidance, partners with legal and business units, and supports enterprise risk processes in a hybrid Capital One setting.

The ideal candidate has 5+ years in compliance/audit and may hold a Master’s or JD. Strong communication and ability to drive consistent advisory practices are essential.

Qualifications

• Bachelor's Degree or Military Experience.
• At least 5 years of experience in compliance, legal, or audit.
• Master’s Degree or Juris Doctor (preferred).
• Certified Regulatory Compliance Manager (preferred).
• Strong written and verbal communication skills.
• Ability to prioritize among conflicting needs under dynamic situations.

Responsibilities

• Develop and expand subject matter expertise with relevant laws, regulations, regulatory guidance, and compliance standards.
• Partner with other Compliance Advisors, Legal, and lines of business to provide guidance on applicable standards and related requirements, governance, controls to ensure consistent and effective risk management across different business areas.
• Develop tools, training, processes, and guidance to drive consistent and efficient advisory engagement within programmatic areas.
• Execute monitoring and other oversight activities associated with the standards owned by the COE.
• Develop and mature informative reporting on programmatic risk across the enterprise.
• Assist in risk assessments across lines of business for new processes, new products, key programs, and/or initiatives, advise lines of business of identified risks, and support remediation efforts and/or policy and process changes.

Skills

Compliance experience

Communication skills

Prioritization

Education

Bachelor's Degree or Military Experience

Master’s Degree or JD

Job description

Compliance Advisor Manager (Regulatory Consumer Center of Excellence)

The Compliance Advisor Manager performs a key risk management role in the Regulatory Consumer Center of Excellence (COE) within Fair & Responsible Banking Compliance, an enterprise compliance program covering Fair Credit Reporting Act (Prescreen, Furnishing, Disputes), Military Laws (Service members Civil Relief Act, and Military Lending Act), Multilingual Servicing, UDAAP (Unfair, Deceptive, or Abusive Acts or Practices), and other programs. The COE Compliance Advisor Manager helps ensure that corporate initiatives and lines of business processes comply with the laws, regulations, policies and standards that fall within the COE’s scope of coverage. They are responsible for delivering quality results, providing compliance advice to business lines as a subject matter expert, and executing or participating in corporate risk management processes. The COE Compliance Advisor Manager maintains all organizational and professional ethical standards and has latitude for independent judgment and decision‑making.

• Develop and expand subject matter expertise with relevant laws, regulations, regulatory guidance, and compliance standards
• Partner with other Compliance Advisors, attorneys in the Legal department, and lines of business associates to provide guidance on applicable standards and related requirements, governance, controls to ensure consistent and effective risk management across different business areas
• Develop tools, training, processes, and guidance to drive consistent and efficient advisory engagement within programmatic areas
• Execute monitoring and other oversight activities associated with the standards owned by the COE
• Develop and mature informative reporting on programmatic risk across the enterprise
• Conduct or support risk assessments across lines of business for new processes, new products, key programs, and/or initiatives, advise lines of business of identified risks, and support remediation efforts and/or policy and process changes.
• Anticipate, identify, and elevate risk scenarios early and propose potential mitigations.
• Assess business area performance relative to key metrics
• Provide effective challenge and guidance on compliance risks and support lines of business through collaborative interactions and engagements.
• Continuously monitor the internal and external environment for emerging risks, trends in data, compliance impacts and regulatory focus areas.
• Coordinate with cross-functional teams to accomplish shared objectives.
• Actively participate on complex projects by providing guidance, advice, and effective challenge.
• Assist in the promotion of a culture of compliance and managed risk taking.

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

Basic Qualifications

• Bachelor's Degree or Military Experience
• At least 5 years of experience in compliance, legal, or audit

Preferred Qualifications

• Master’s Degree or Juris Doctor
• 6 years + of experience in compliance, legal, or audit within the financial services industry
• Certified Regulatory Compliance Manager
• Strong written and verbal communication skills
• Ability to prioritize among many conflicting needs and advocate a course of action while remaining flexible and responsible to dynamic situations

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $138,100 - $157,700 for Compliance Advisor Manager

McLean, VA: $151,900 - $173,400 for Compliance Advisor Manager

Richmond, VA: $138,100 - $157,700 for Compliance Advisor Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.