COMPLIANCE ADMINISTRATOR

The Management Trust

Sacramento (CA)

On-site

USD 34,000 - 36,000

Full time

5 days ago

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Job summary

The Management Trust in Sacramento, CA at the Natomas Park HOA office seeks a Compliance Administrator to ensure adherence to CC&Rs and regulations. This non-exempt, full-time role partners with the Compliance Manager to verify compliance and drive operational improvements.

Ideal candidate has a bachelor’s degree (or ICC certs) and at least two years in building inspection or related field, with strong MS Office skills and excellent communication. Monday–Friday, standard hours.

Qualifications

Bachelor’s degree and/or ICC certifications highly preferred.
Minimum of 2 years of Building Inspector (or related) experience.
Proficient with Microsoft Outlook, Excel, and Word.
Strong leadership abilities and comfort with public speaking.
Excellent written and verbal communication.
Ability to meet deadlines and address time-sensitive issues.
Superior multi-tasking skills.
Excellent written and verbal communication.
Ability to provide high-level customer service with attention to detail and organization.
Must be a team player.
Ability to manage workflow amid shifting priorities.
Willing to learn company processes and proprietary software.
Adaptable and dependable with a solid attendance record.
Professional and respectful demeanor with all staff and guests.

Responsibilities

Respond to inquiries and complaints with exceptional customer service
Review reports and violations for club, security, and parking
Communicate with staff to keep HOA compliance channels open and relay feedback
Coordinate suspension of privileges for unpaid assessments and fines
Conduct exterior inspections of homeowner change requests for compliance
Collaborate with the Compliance Manager to propose improvements
Assist in preparing Board and Committee meeting materials and minutes
Other duties and special projects as assigned

Skills

Leadership

Public speaking

Customer service

Multi-tasking

Written and verbal communication

Team player

Time management

Attention to detail

Organization

Conflict resolution

Deadline management

Learning proprietary software

Adaptable

Dependable

Attendance

Education

Bachelor’s degree and/or ICC certifications

2+ years of Building Inspector experience

Tools

Microsoft Office

Job description

The Management Trust

Position Title:

Compliance Administrator

Location:

Sacramento, CA at Natomas Park HOA office

Reporting To:

Assistant Director of HOA Operations

Status:

Non-Exempt, Full-Time

Salary:

$25.00-$26.00/Hourly

Company Profile

The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.

Employee Owner Position Purpose

The Compliance Administrator partners closely with the Compliance Manager to ensure consistent adherence to the community’s CC&Rs, Rules and Regulations, and other key standards. This role requires a strong understanding of HOA governing documents and applicable state/federal regulations.

Job Duties And Responsibilities

Respond to inquiries and complaints with exceptional customer service
Review all reports and violations as required, including those for the club, security, and parking
Regularly communicate with multiple levels of staff to ensure effective channels remain open between the HOA team and homeowners regarding compliance matters; serve as a conduit to relay feedback appropriately and in a timely manner
Coordinate suspension of privileges for unpaid assessments and violation fines
Conduct exterior inspections of all homeowner change and/or improvement requests to verify specifications are in accordance with community standards
Collaborate with the Compliance Manager to make operational improvement recommendations
Assist in the preparation of Board and Committee meeting materials and minutes
Other duties and special projects as assigned

Qualifications

Bachelor’s degree and/or professional ICC certifications(s) highly preferred
Minimum of (2) years of Building Inspector (or related) experience
Solid knowledge of Microsoft Outlook, Excel, and Word
Strong leadership abilities and comfort with public speaking (small and large groups)
Conflict resolution skills
Ability to meet deadlines and address time-sensitive issues
Superior multi-tasking skills
Excellent written and verbal communication
Ability to provide high-level customer service with astute attention to detail and organization
Must be a team player
Ability to manage workflow amid shifting priorities
Willing to learn Company process and procedures, and learn/use proprietary software
Adaptable and dependable with a solid attendance record
Professional and respectful demeanor with all staff and guests at all times

Special Position Requirements