Compliance Administrator

The RMR Group LLC; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

HSA & FSA

401(k) Plan with Employer Match

Holidays, Vacation & Sick Time

Parental Leave

Tuition Assistance

Matching Gift Program

Voluntary Benefits

Job summary

The Compliance Administrator position with The RMR Group LLC in Orlando, FL, supports the Asset Services Compliance team by handling documentation, tracking, and system administration for tenant and vendor compliance across a large CRE portfolio.

You will work with internal stakeholders, manage COIs and contracts, and maintain audit-ready records while ensuring timely communications with the Operations Compliance Specialist and Property Management teams.

Qualifications

• Associate's degree or equivalent.
• 1–3 years in administrative, operations support, compliance, or coordination.
• Strong organizational skills with multiple priorities.
• Excellent written communication and professional business correspondence.
• High attention to detail and accuracy in document management.
• Proficiency with Outlook, Excel, Word, and PowerPoint.
• Experience in CRE, property management, compliance, insurance administration, or risk management preferred.
• Familiarity with SharePoint and Prism or similar systems preferred.
• Exposure to COIs is a plus.

Responsibilities

• Initiate and manage tenant, vendor, and COI outreach to obtain compliance documentation.
• Monitor and follow up on outstanding documentation requirements.
• Track communication activity and maintain detailed records.
• Escalate unresolved compliance issues to the Operations Compliance Specialist.
• Manage lease documentation within internal systems.
• Maintain vendor compliance and review documentation for completeness.
• Maintain audit-ready records per company standards.
• Track outstanding and completed compliance requirements.
• Monitor compliance status across tenant and vendor populations.
• Track insurance expiration dates and renewal timelines.
• Update internal systems to reflect current status.
• Assist with preparation of compliance reports and status updates.
• Maintain daily communication with Operations Compliance Specialist and Property Management teams.
• Respond to inquiries from tenants, vendors, and internal stakeholders.
• Coordinate with Property Management to obtain lease and vendor documentation.
• Interface with Asset Management, Property Management, Legal, Risk Management, and others as needed.

Skills

Administrative experience

Attention to detail

Excellent written communication

Organization & multitasking

Communication skills

Education

Associate's degree or equivalent

Tools

Microsoft Office Suite

SharePoint

Prism document management

Job description

Compliance Administrator

Job ID: 2026-3353

Job Locations: US-FL-Orlando

Department: Administrative

Overview

The Compliance Administrator will work with the Asset Services Compliance team to ensure that all aspects of tenant and vendor compliance are managed efficiently and professionally. This position will support compliance operations through document collection, compliance tracking, system administration, and collaboration with internal stakeholders. The role will function as a key administrative resource supporting compliance initiatives across a large commercial real estate portfolio.

Responsibilities

Compliance Administration

• Initiate and manage tenant, vendor, and insurance producer outreach to obtain required compliance documentation, including Certificates of Insurance (COIs) and vendor contracts.
• Monitor and follow up on outstanding documentation requirements.
• Track communication activity and maintain detailed records of outreach efforts.
• Escalate unresolved compliance issues to the Operations Compliance Specialist.

Document Management and System Administration

• Management of lease documentation within internal systems.
• Maintain vendor compliance.
• Review documentation for completeness and accuracy.
• Maintain organized and audit-ready records in accordance with company standards.

Compliance Tracking and Reporting

• Maintain detailed tracking of outstanding and completed compliance requirements.
• Monitor compliance status across tenant and vendor populations.
• Track insurance expiration dates and renewal timelines.
• Update internal systems to reflect current compliance status.
• Assist with the preparation of compliance reports and status updates.

Communication

• Maintain daily communication with the Operations Compliance Specialist and Property Management teams.
• Respond to compliance-related inquiries from tenants, vendors, and internal stakeholders.
• Coordinate with Property Management teams to obtain lease and vendor documentation.
• Interface as necessary with Asset Management, Property Management, Legal, Risk Management, and other internal business partners.

Relationship Skills

• Ability to communicate effectively and professionally, both orally and in writing, with tenants, vendors, and coworkers.
• Ability to develop and sustain cooperative working relationships.
• Professional phone manner and strong customer service skills.
• Mature and self-motivated team player with good conflict-resolution skills.
• Committed to personal growth and integrity aligned with RMR objectives.

Organizational/Multi-Task Skills

• Able to allocate time effectively and manage tight deadlines.
• Ability to work under pressure and achieve quality results.
• Ability to handle multiple demands and competing priorities.
• Adaptable to new ideas and changes.
• Results-oriented, detail-oriented, and accurate.

Decision Making Skills

• Able to resolve problems using facts and sound reasoning.
• Able to achieve goals using a strategic approach.
• Proven innovation with a willingness to manage and adapt to change.

An assessment may be administered for computer and communication skills.

This full-time position is based in Orlando, FL and requires daily on-site attendance from 8:00 am to 5:00 pm, Monday through Friday. This is an in-office position and is not eligible for remote or hybrid work arrangements.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• One to three years of experience in an administrative, operations support, compliance, or coordination role.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written communication skills and professional business correspondence experience.
• High attention to detail and accuracy in document management and data entry.
• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
• Experience in commercial real estate, property management, compliance, insurance administration, or risk management environments preferred.
• Familiarity with SharePoint and Prism or similar document management systems preferred.
• Exposure to insurance documentation, including Certificates of Insurance (COIs), is a plus.

Total Rewards

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

Company Overview

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a 'Top Place to Work', by the Environmental Protection Agency (EPA) as an 'ENERGY STAR Partner of the Year' and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR's mission is to create long term value for our clients by managing their investments and assets 'like we own it' - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn and Instagram @thermrgroup.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.