Complex Service Technician

Johnson Controls, Inc.; Baton Rouge (LA); On-site; USD 45,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Security Service Technician, where you will play a vital role in ensuring the safety and security of various systems. This position offers the chance to work independently, utilizing your expertise in low voltage electrical systems, including fire alarms and access control. You'll be part of a collaborative team dedicated to excellence, with opportunities for professional growth and development. Enjoy a competitive salary, comprehensive benefits from day one, and a supportive work environment focused on your wellbeing. If you are passionate about making a difference in the safety sector, this is the perfect opportunity for you.

Benefits

Competitive Pay

Paid Vacation/Holidays/Sick Time

Comprehensive Benefits Package

Extensive Training Opportunities

Company Vehicle Provided

Collaborative Team Environment

Safety Commitment

Qualifications

• 10+ years experience in low voltage electrical systems including Fire/Life Safety.
• Valid Fire Alarm License and ability to interpret blueprints.

Responsibilities

• Repair or replace security systems including alarms and CCTV.
• Coordinate inspections with police and fire departments.

Skills

Low Voltage Electrical Systems

Customer Service

Blueprint Interpretation

Safety Guidelines Adherence

Physical Labor Capability

Education

High School Diploma or equivalent

Tools

Multi-meter

Digital Analyzer

Commissioning Devices

Job description

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's What We Have To Offer

• Competitive pay

• Paid vacation/holidays/sick time: 10 days of vacation first year!

• Comprehensive benefits package including 401K, medical, dental, and vision care: Available day one!

• Extensive product and on-the-job/cross-training opportunities: Outstanding internal resources!

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Company vehicle, tools, and equipment provided to complete all jobs.

• Check us Out:A Day in the Life of the Building of the Future

What you will do

A Johnson Controls Security Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems, and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location.

How you will do it

As a Security Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair of Commercial security/Fire Alarm/CCTV/Card Access systems.

What we look for

Required

• 10+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.

• Valid Fire Alarm License

• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.

• Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.

• High School Diploma or equivalent

• Ability to follow verbal and written instructions.

• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

• Ability to work flexible hours including weekends to meet customer requirements.

• Overnight travel may be required.

• Demonstrate a high level of customer service.

• Maintain truck inventory to ensure timely response to customer needs.

• Ability to adhere to, implement, and follow safety guidelines and procedures at all times.

• Strong organizational skills, positive attitude, and an ability to learn quickly.

• Possess a valid driver’s license and driving record that meets company requirements.

• Able to pass a pre-employment background and drug test.

• Retain any licenses that are required by National, State, and Local codes.

Preferred

• NICET Level II certification