Complex Sales Manager

Edgewater Missoula; Missoula (MT); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary and incentives

Free meal per shift

Hotel travel discount program

Health benefits

Dental and Vision benefits

401(k) with company match

PTO and Holiday pay

Basic Life Insurance

Supplemental Insurance

Employee and guest focused environment

Job summary

GetHired, Inc. in Missoula, MT is seeking a Complex Sales Manager responsible for selling guestrooms and meeting space to corporate clients, managing group reservations, and driving revenue across multiple hotel locations.

You will coordinate proposals, contracts, and group room blocks, while collaborating with the sales team to deliver exceptional guest service. This role requires strong time management, exceptional interpersonal skills, and the ability to perform under pressure during peak

Qualifications

• Ability to handle multiple guest and operational demands with professionalism.
• Strong time-management skills to meet deadlines.
• Excellent interpersonal skills to ensure guest satisfaction.

Responsibilities

• Sell guestrooms and meeting rooms to prospective companies and groups to drive revenue.
• Meet with clients for site inspections, solicit business, and generate new leads; maintain files and prepare reports.
• Prepare proposals and contracts outlining date, space, and rates for guests.

Skills

Time management

Interpersonal skills

Multitasking

Work under pressure

Tools

Delphi

Microsoft Word

Excel

Job description

A Complex Sales Manager is responsible for managing client accounts to achieve guestsatisfaction and to solicit past and new business to ensure all revenue goalsare achieved or exceeded. Assist withhotel sales in assigned markets. Assist withe-commerce strategy, revenue management planning, and marketing efforts for multiple hotel locations.Specifically, you would be responsible for performing thefollowing tasks to the highest standards:

• Sell guestrooms and meetingrooms to prospective companies and/or groups that will have a positive impacton revenues.
• Meet with and repeat businessfor site inspections, soliciting business, and generating new sales leads. Follow up on phone calls, maintain andorganize office files, and prepare correspondence and sales reports.
• Responsible for initiatingthe preparation of proposals and/or contracts to advise prospective guests ofdate, space, and rate availability of hotel guest rooms and/or meetingspaces/banquet.
• Responsible for initiatingreservations for group attendees, preparing rooming lists, revising existingreservations, and building group blocks in the PMS as needed.
• Data entry using Delphi,Microsoft Word, and Excel.
• Copying and distributing ofinternal/external letters, forms, bookings, contracts, resumes, rooms lists,schedules, and mail.
• Email correspondencedirected by managers as needed.
• Works closely with SalesCoordinator to ensure accuracy of reservations, groups, and events and ensurethe highest level of guest service.

Whatare we looking for?

A Complex Sales Manager is always working on behalf of our Guestsand working with other Team Members. To successfully fill this role, you shouldmaintain the attitude, behaviors, skills, and values that follow

• Ability to handle multiple guestand operational demands with a high degree of professionalism, operating oftenwith time sensitive deadlines.
• Ability to use timemanagement skills to complete tasks in a timely manner to meet requireddeadlines.
• Interpersonal skills toprovide overall guest satisfaction for internal and external guests.
• Ability to work underpressure and handle stressful situations during busy periods.

Whatwe offer

• Competitive salary and incentives
• Free meal per shift and other fooddiscounts
• Hotel travel discountprogram
• Health benefits
• Dental and Vision benefits
• 401(k) with company match
• PTO and Holiday pay
• Basic Life Insurance and optionalSupplemental Insurance

• Employee and guest focusedenvironment