Complex Liability Adjuster

Berkshire Hathaway GUARD Insurance Companies; Wilkes-Barre (Luzerne County); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Hybrid schedule

Competitive pay

Generous PTO

Medical, dental & vision starting day

401(k) and tuition reimbursement

Longevity bonuses

Job summary

Berkshire Hathaway GUARD Insurance Companies is seeking a Complex Liability Adjuster to manage a portfolio of 115–130 complex CGL and BOP claims, including litigated files. You will assess coverage, liability, and damages, and work with defense counsel to shape litigation and settlement strategies.

Ideal candidates have 5+ years in litigated claims, 10+ years in insurance, strong negotiation and communication skills, and a licensed adjuster or the ability to obtain licensure; location may

Qualifications

• 5+ years of experience managing litigated and in-suit CGL and BOP claims.
• 10+ years of insurance industry experience, including hands-on CGL claims handling.
• Strong knowledge of litigation management, claim evaluation, and negotiation.
• Experience analyzing coverage issues and applying policy language to liability claims.
• Proven ability to partner effectively with defense counsel and manage claims throughout the litigation lifecycle.
• Strong written and verbal communication skills.
• Ability to manage multiple complex claims and competing priorities.
• Experience using claims management systems and standard business applications.
• JD preferred, or bachelor’s degree with significant experience handling litigated liability claims.
• Licensing requirement: active adjuster license or ability to obtain and maintain state licenses.

Responsibilities

• Handle complex CGL and BOP claims from initial investigation through resolution.
• Manage litigated and in-suit claims in partnership with defense counsel and vendors.
• Review policy language and determine coverage, liability, and damages.
• Develop and implement claim handling and resolution plans.
• Negotiate settlements with claimants and attorneys.
• Maintain accurate claim documentation in accordance with company and regulatory requirements.
• Communicate with insureds, claimants, attorneys, and internal teams.

Skills

Litigation management

Negotiation

Communication

Claims handling

Education

JD or relevant degree

Tools

Claims management systems

Job description

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Overview

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On.

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

Berkshire Hathaway GUARD Insurance Companies is seeking a Complex Liability Adjuster to handle a caseload of approximately 115-130 complex Commercial General Liability (CGL) and Business Owners Policy (BOP) claims, including litigated and in-suit files. In this role, you'll handle claims from investigation through resolution, evaluate coverage and liability, and work closely with defense counsel to develop effective litigation and settlement strategies.

What You’ll Do

• Handle complex CGL and BOP claims from initial investigation through resolution
• Manage litigated and in-suit claims in partnership with defense counsel and vendors
• Review policy language and determine coverage, liability, and damages
• Develop and implement claim handling and resolution plans
• Negotiate settlements with claimants and attorneys
• Maintain accurate claim documentation in accordance with company and regulatory requirements
• Communicate with insureds, claimants, attorneys, and internal teams

Qualifications

What We're Looking For

• 5+ years of experience managing litigated and in-suit CGL and BOP claims
• 10+ years of insurance industry experience, including hands‑on (CGL) claims handling
• Strong knowledge of litigation management, claim evaluation, and negotiation
• Experience analyzing coverage issues and applying policy language to liability claims
• Proven ability to partner effectively with defense counsel and manage claims throughout the litigation lifecycle
• Strong written and verbal communication skills
• Ability to manage multiple complex claims and competing priorities
• Experience using claims management systems and standard business applications
• JD preferred, or bachelor’s degree with significant experience handling litigated liability claims
• Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including training and compliance with ongoing continuing education requirements

Salary $80,000 - $120,000

In accordance with applicable pay transparency laws, this range represents a good ‑‑faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of any of our office locations, including:

• New York, NY
• Parsippany, NJ
• Conshohocken, PA
• Wilkes‑Barre, PA
• Alpharetta, GA
• Rosemont, IL
• Plano, TX
• Scottsdale, AZ

Interview Integrity Notice:

Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note‑taking, or AI interview assistance tools may not be used during interviews without prior approval.