Complex HR Manager

Highgate

Las Vegas (NV)

On-site

USD 65,000 - 90,000

Full time

9 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Leaves in accordance with law

Job summary

Highgate Hotels in Las Vegas seeks a Complex Human Resources Manager to provide comprehensive HR support to the Complex Director and Associate Directors across operations. You will manage recruitment, policy enforcement, benefits administration, workers compensation duties, and ensure timely staffing for open positions within the complex.

You will work closely with leadership to maintain HR processes, training programs, and compliance while fostering Highgate’s culture and service standards

Qualifications

HR experience in a hotel or related industry.
Previous supervisory responsibility preferred.
College coursework in HR or related field helpful.
High school diploma or equivalent required.
Long hours sometimes required.
Must communicate effectively with all levels of staff and guests.
Must multitask and prioritize departmental functions to meet deadlines.
Must maintain a professional, service-oriented demeanor.

Responsibilities

Assist associates and leadership with resources and inquiries.
Compile data review lists and distribute to departments.
Enter payroll information and maintain wage changes.
Conduct prescreening interviews and respond to unemployment claims.
Maintain hire/termination/transfer logs and oversee leave of absence records.
Audit payroll hours for benefits eligibility and manage wage surveys.
Coordinate recruitment advertising and onboarding processing.
Ensure compliance with HR policies and SOPs.
Participate in HR training modules and culture committees.
Support workers compensation, 401K inquiries, and benefits processing.

Skills

HR experience

Supervisory experience

Strong communication

Time management

Interviewing

Education

High school diploma or equivalent

College coursework in related field

Tools

Payroll software

Job description

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Yearly

Location

As the largest smoke-free, non-gaming hotel in Las Vegas, the 548-room Renaissance is a fresh, welcoming alternative for business and leisure travelers. Sleek and stylish, the hotel delivers modern design and sophisticated details throughout their guest rooms, social venues and the signature restaurant, ENVY Steakhouse. The hotel offers exciting programming including 50-minute fitness classes, Kona Craft Beer, and an in-room amenity upon arrival, all complimentary to the guest.

Overview

The Complex Human Resources Manager is responsible for providing comprehensive support to the Complex Director and Assistant Directors of Human Resources in managing a variety of HR initiatives and functions within the complex. He/she is also responsible for filling all open positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workers compensation duties.

Responsibilities

Assist Highgate associates and leadership with necessary resources and general inquiries.
Compile data review lists and distribute to departments.
Compile Turnover Report, copy and distribute.
Enter payroll information on computer (wage information, changes).
Conduct prescreening interviews.
Respond to unemployment claims, maintain unemployment logbook.
Maintain new hire, termination, transfer and promotion logbook.
Audit hours worked in payroll reports for eligibility of benefits.
Compile wage surveys.
Monitor and maintain Leave of Absence log.
Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
Maintain complimentary room night log, process employee requests.
Prepare and place recruitment advertising.
Process paperwork for terminating employees.
Maintain advertising logbook.
Become certified trainer in all Human Resources training modules.
Ensure compliance with all HR and related Loss Prevention SOP’s.
Participate in Highgate Hotel Culture & Engagement Committees.
Schedule Highgate Hotel Orientation.
Facilitate Highgate Hotel Orientation – explain benefits, conduct tour of property, and complete all required processing documents.
Write articles and take pictures for property newsletter.
Assist with special projects; plan employee events (meetings, events, conferences).
Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey.
Maintain Safety and First Aid logs and other compliance related documents
Perform other duties as assigned by management.

Qualifications

At least 1 year of progressive Human Resources experience in a hotel or a related industry required.
Previous supervisory responsibility preferred.
College course work in related field helpful
High school diploma or equivalent required.
Long hours sometimes required.
Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave (provided in accordance with applicable law)
Employee assistance program (EAP)
Educational opportunities / Tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based In Washington

8 paid holidays per year
Up to 20 days of paid vacation per year, based on classification and length of service
Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based In Colorado

8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
Up to 20 days of paid vacation per year, based on classification and length of service
6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based In California

8 paid holidays per year
Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.