Complex Director of Sales

Millennium Hospitality Management Group; Baltimore (MD); On-site; USD 180,000 - 250,000; Full time

Job summary

A prestigious hospitality group seeks a Complex Director of Sales to drive revenue at the Sonesta Hotel Baltimore Inner Harbor. The role demands a leader with expertise in revenue management, strong sales strategies, and a commitment to guest service excellence. This full-time position offers a competitive salary and is vital for maximizing hotel performance in a competitive market.

Benefits

401(k)

Health insurance

Life insurance

Paid time off

Vision insurance

Qualifications

• Ability to forecast occupancy and revenue.
• Strong understanding of market segments and competition.
• Proven sales experience in hospitality.

Responsibilities

• Lead sales efforts to achieve budgeted occupancy and revenue.
• Develop and implement marketing and sales plans.
• Maintain key accounts and actively sell room nights.

Skills

Revenue Management

Sales Strategy

Market Analysis

Guest Service

Job description

4 days ago Be among the first 25 applicants

Direct message the job poster from Millennium Hospitality Management Group

President at Millennium Hospitality Management Group | Leading Hospitality Executive

We are currently looking for a Complex Director of Sales that will work side by side with our Group Director of Sales at our Sonesta Hotel Baltimore Inner Harbor located at 1 E. Redwood Street Baltimore, MD

SUMMARY

Responsible for leading the sales efforts for assigned segments for the hotel, including but not limited to; revenue production for the hotel, and meeting or exceeding planned revenue objectives for occupancy and average daily rate (ADR). Manages all areas of sales according to Brand standards to achieve a professional rapport within the local business community.

ESSENTIAL FUNCTIONS:

• Meets or exceeds budgeted RevPAR, Occupancy and ADR
• Forecast’s occupancy fluctuations and directs selling activities to maximize revenues.
• Knows the assigned demand segments, sources of business for each, and balances the segments according to supply and demand.
• Knows the principal competition for each market segment
• Accurately assists in forecasting occupancy changes based on changing market conditions (additions to supply and demand, etc.).
• Supports guest service as the hotel’s driving philosophy.
• Personally, demonstrates a commitment to guest service by responding to guests’ needs.
• Develops/assists with development of the hotel’s marketing and sales plan based on the hotel’s position and strengths within each market segment.
• Implements hotel’s marketing and sales plan.
• Analyzes and understands the competition’s strengths and weaknesses for each market segment and successfully directs marketing activities against each.
• Identifies and maintains constant communications with the hotel’s key accounts.
• Actively sells room nights through outside sales calls, telemarketing, tours, etc.
• Actively sells to all clients (greeting tours, talking with guests at continental breakfast to surface additional leads, etc.).
• Uses the resources available in the Brand manual to surface, call on, and track potential business.
• Ensures that hotels are familiar with key accounts and “specifics” (special rates, special requirements, etc.) relating to business booked in the hotel.
• Communicate daily with property teams for sales information necessary for professional execution of commitments.
• Involvement in Community Activities and Hotel Programs important.
• Attend any brand required training as well as other meetings
• Accommodate guest special requests whenever possible.
• Responsible for knowing respective hotels’ emergency and safety procedures.
• Monitor room inventory and rate programs; be knowledgeable of occupancy, average rate, and REVPAR goals at respective properties.
• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality

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