Complex Director

00015 Ameriprise Financial Services, LLC.; Georgia; Hybrid; USD 120,000 - 150,000; Full time

Job summary

Ameriprise Financial Services, LLC seeks a Complex Director to drive profitable multi-office growth across a defined geography by leading branch and associate managers, advisors, and strong partnerships with operations across the complex.

You will develop business plans, execute recruiting, onboarding and ramp-up plans, and ensure exceptional client experience while upholding brand standards and compliance.

Qualifications

• Bachelor’s degree or equivalent is required.
• 7–10 years of relevant financial services leadership experience.
• Active FINRA Series 7 and Series 24 or S9/10, as well as S63/S66 and S65/S66; Life and Variable contracts licenses are required.
• Strong leadership, P&L management and recruitment capabilities.

Responsibilities

• Lead branch and associate managers, advisors, and operations partners across the complex.
• Drive revenue and asset growth through effective strategy, advisor acquisition, retention and productivity.
• Implement national recruiting strategies and onboarding plans for new advisors.
• Ensure brand standards, client service quality and risk management across the complex.
• Provide ongoing coaching and performance reviews to leadership and staff.
• Maintain a compliant organization and strong culture of integrity.

Skills

Leadership

P&L management

Strategic planning

People management

Communication

Education

Bachelor’s degree

Job description

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

The Complex Director seeks to drive profitable multi-office growth across a closely defined geography (i.e., complex) by creating a compelling business plan emphasizing profitable growth through effective management of P&L, implementing sound strategy and growth through advisor and client acquisition, retention, tenure, and productivity. The Complex Director will drive revenue and asset growth, effectively segmenting the needs and prioritizing the opportunities of the complex, developing high-performing branch and associate managers, and optimizing resources across the complex including strong partnerships across the operations team.

Key Responsibilities

• Accountable for own branch and branches within complex.
• Lead branch and associate managers, advisors, and build strong partnerships with operations staff and other resources that support the complex.
• Lead from the front by demonstrating effective strategies, demonstrate appropriate leadership competencies and executing the playbook to drive results.
• Understand skills of branch managers and leverage talents to drive performance.
• Develop and execute performance improvement plans when necessary.
• Implement national recruiting strategy.
• Lead branch managers and recruiting partners to execute.
• Recruit high quality experienced advisors and novice advisors to your branch and complex.
• Actively generate leads into local area pipeline and manage the end-to-end candidate experience.
• Understand the Ameriprise value proposition, develop branch’s unique value proposition, and articulate each to candidates.
• Execute on onboarding and ramp-up plans that drives growth.
• Drive profitable organic growth of the complex and branch office key metrics through active leadership, coaching, and delivery of the Ameriprise Client Experience.
• Inspect results regularly and provide regular coaching to branch managers and advisors in your branch on business planning, client acquisition, advice, investment solutions, external practice acquisition, and more.
• Lead the complex with integrity.
• Ensure brand standards, client service and client satisfaction are met.
• Maintain a legal and compliant organization.
• Perform front-line supervision and second level supervision activities to ensure sales activities are appropriately based on client objectives, goals, and risk tolerance.
• Anticipate, manage, and resolve risk items to ensure the interests of the client.
• Develop strong local culture, including a culture of peer learning and comradery; achievement orientation; growth and continuous development.
• Ensure Ameriprise core values are upheld - client focus, integrity always, excellence in all we do, and giving back to the communities in which we live and work.
• Quarterly Periodic Business Reviews with Branch Leader and Regional Sales Leader.
• Monthly results review with Branch Leader.
• Weekly to bi-weekly 1:1s with Level II+ advisors.
• Bi-weekly results review with branch managers.
• Monthly reviews with branch and complex support staff.
• Weekly visits to branches within complex.

Required Qualifications

• Bachelor’s degree or equivalent (4-years).
• Experience: 7-10 years of relevant experience.
• Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.
• Active FINRA Series 7.
• Active FINRA Series 24, or S9/10.
• Active State Securities Agent Registration (S63 or S66).
• Active IAR Registration (S65 or S66).
• Active Life and Variable Contracts insurance licenses.
• 7-10 years of professional experience.
• Self-driven and achievement oriented.
• Ability to execute a predefined playbook to drive results, and lead others to do the same.
• Strong presentation skills and executive presence.
• P&L expense management and ability to analyze data and reports to determine business opportunities.
• Proven leadership skills and ability to drive & motivate a large organization to achieve results.
• Knowledgeable and able to develop networks with a wide array of communities.

Preferred Qualifications

• Master’s degree and/or relevant industry designations preferred (e.g., CFP).

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in‑office time or different in‑office expectations, and specific requirements will be discussed during the hiring process.

Base Pay Salary

The estimated base salary for this role is $120,000- $150,000 a year. We have a pay‑for performance compensation philosophy. Your initial total compensation may vary based on job‑related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long‑term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well‑being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Sales Line of Business AAG Ameriprise Advisor Group

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Since 1894, Ameriprise Financial has helped people feel more confident about their financial future. Guided by strong values and a deep commitment to clients, we've remained a trusted leader in financial planning and advice for more than 130 years. Through our businesses, Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance & Annuities, we deliver advice, investment and protection solutions designed for long‑term success. While each business brings distinct capabilities and expertise, all are united by our unwavering focus on clients and a strong financial foundation. For you, that means the opportunity to build a meaningful career in a high‑performing, collaborative culture where your expertise can grow, your contributions are valued and your work can make a real impact. As a global financial services company with three complementary businesses, the breadth of our capabilities sets us apart. It also creates unique opportunities for employees to learn, collaborate and grow their careers:

• Ameriprise Financial: Financial planning, advice and wealth management.
• Columbia Threadneedle Investments: Global asset management serving individual, institutional and corporate clients.
• RiverSource Insurance & Annuities: Products and solutions designed to help clients protect and grow their wealth.

Explore opportunities within each business and region below.

Ameriprise US | Careers Ameriprise India | Careers Columbia Threadneedle Investments US | Careers Columbia Threadneedle Investments EMEA APAC | Careers RiverSource | Careers