Complex Claims Specialist

HICIX Hiscox Insurance Company Inc.; Chicago (IL); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Competitive salary and bonus

401(k) with competitive company matching

Comprehensive health, vision, dental and FSA plans

24 paid time off days and 10 paid holidays

Paid parental leave

Annual reimbursement for health club membership

Hybrid work model

Job summary

HICIX Hiscox Insurance Company Inc. is seeking a Complex Claims Specialist based in Chicago. In this role, you will independently analyze General Liability claims, establish reserves, and drive early resolution. Strong qualifications, including a JD from an ABA-accredited law school and a minimum of 8 years experience in General Liability, are required.

This position offers a competitive salary ranging from $115,000 to $130,000, comprehensive benefits, and a hybrid work model that necessitates two days in the office each week.

Qualifications

• Minimum of 8 years of professional experience in General Liability with an insurance carrier or litigation experience.
• Ability to handle large volume of claims or litigation matters.
• Leadership and people-management skills are essential.

Responsibilities

• Analyze General Liability claim submissions and establish case reserves.
• Draft and review coverage analyses.
• Monitor litigation and manage local defense counsel relationships.
• Lead high exposure claims management within the team.

Skills

Analysis of liability and potential damages exposure

Drafting and reviewing litigation budgets

Negotiation skills

Strong communication skills

Team-oriented

Leadership and people-management

Education

JD from an ABA-accredited law school

Bar admission in good standing

Job description

Job Title: Complex Claims Specialist

Job Type: Permanent

Locations: Atlanta, Boston, Chicago, Hartford, NYC, or Scottsdale

Reporting To: AVP – Team Manager

Overview

The Complex Claims Specialist independently analyzes General Liability claim submissions, establishes case reserves, and drives early resolution of claims. The role includes local defense counsel coordination, business development, and product insight sessions.

Key Responsibilities

• Strategize and maximize early settlement opportunities for General Liability claims (BI & PD)
• Draft and review coverage analyses
• Monitor litigation/suits and manage local defense counsel relationships
• Assess exposures and adequacy of claim reserves continuously
• Lead high exposure claims management within the team
• Attend mediations and/or settlement conferences as required
• Prepare and present quarterly reserving packs
• Participate actively in the Claims/UW/Actuarial feedback loop
• Maintain accurate file documentation in the claims management system
• Keep senior claims management informed of key issues

Personal Specification

• JD from an ABA‑accredited law school
• Bar admission in good standing
• Minimum of 8 years of professional experience in General Liability with an insurance carrier or litigation experience in General Liability Litigation and mediation experience
• Ability to analyze liability and potential damages exposure
• Experience monitoring outside counsel and negotiating allocation issues
• Experience drafting or reviewing litigation budgets
• Experience recommending or setting reserves
• Ability to handle large volume of claims or litigation matters
• Strong verbal and written communication skills
• Strong ability to build rapport and relationships with clients
• Team‑oriented with ability to excel in a collegial environment
• Leadership and people‑management skills
• Less than 10% travel required

Benefits

• Competitive salary and bonus (based on personal & company performance)
• Salary range: $115,000 – $130,000
• 401(k) with competitive company matching
• Comprehensive health, vision, dental and FSA plans
• Company‑paid group term life, short‑term disability and long‑term disability coverage
• 24 paid time off days, 2 company days, 10 paid holidays, and ability to purchase 5 PTO days
• Paid parental leave
• 4‑week paid sabbatical after every 5 years of service
• Annual reimbursement up to $600 for health club membership or fitness program fees
• Company‑paid subscription to Headspace for mental health support
• Hybrid work model – requires 2 days in office weekly

Equal Opportunity Statement

Hiscox is an equal opportunity employer and welcomes applicants from all backgrounds.