Complex Claims Advisor | Workers Compensation California Expert | OSIP Licensing |...

NCSL International; California; Hybride; USD 95 000 - 100 000; Plein temps

Avantages offerts par ce poste

Flexible schedule

Referral incentive

Career development

Comprehensive benefits

Résumé du poste

Sedgwick is seeking a California expert for a Senior Complex Claims Advisor role. You will provide guidance to the complex claims team, ensuring consistent resolutions and fostering a culture of quality improvement across claims handling.

Join a global leader with a strong focus on professional development, flexible work options, and comprehensive benefits. OSIP certification and jurisdictional licenses are preferred to drive effective solutions.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Industry designation(s) preferred.
• Licenses as required for specific jurisdictions.

Responsabilités

• Proactively oversee a complex claim inventory with jurisdictional oversight.
• Act as SME to assist lines of business and key jurisdictions on complex claim issues.
• Use knowledge of claims handling to evaluate exposure and direct action plans.
• Document clear file notes for stakeholders to understand issues and resolutions.
• Lead roundtables and coordinate internal/external resources as needed.
• Provide technical leadership and co-own complex claim issues for quality improvement.
• Assist in policy and procedure development.
• Mentor complex claim consultants, adjusters and team leads.
• Lead calibration exercises to ensure consistency.

Connaissances

Jurisdictional expertise

Technical leadership

Mentoring

Stakeholder communication

Formation

Bachelor's degree

OSIP Certification

Licenses for jurisdictions

Outils

California OSIP Certification

Description du poste

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Complex Claims Advisor | Workers Compensation California Expert | OSIP Licensing | Litigation Strategy & Resolution

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?

• Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.

• Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.

• Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.

• Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.

• Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.

• Enjoy flexibility and autonomy in your daily work, your location, and your career path.

• Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ARE YOU AN IDEAL CANDIDATE?

We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

PRIMARY PURPOSE OF THE ROLE

To act as a department subject matter expert by providing guidance to the complex claims team to ensure consistency resolving matters optimally while creating a culture of continual quality improvement destined to elevate the overall claim handling to benefit our stakeholders; to ensure the consistency in the developed targeted solutions, and technical guidance and oversight provided to claims team.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

• Proactively and strategically oversee a complex claim inventory by assessing highly complex claims issues, utilizing jurisdictional expertise, providing oversight, and helping direct the handling to achieve the best possible resolution.
• Assists the claims team as their subject matter expert to assist in addition to lines of business and key jurisdictions on complex claim issues.
• Uses knowledge of all aspects of claims handling in evaluating exposure; recommends and directs action plans for issue or case resolution.
• Articulates and documents clear and concise file notes to allow stakeholders to understand the issues and path to resolution.
• Facilitates roundtables with groups/teams; engages appropriate internal and external resources as needed.
• Provides technical leadership on and maintains co-ownership of complex claim issues; creates a culture of continual quality improvement through further influence.
• Assists in the evaluation and development of policies and procedures.
• Mentors and provides guidance to the complex claim consultants, adjusters and team leads
• Leads calibration exercises ensuring consistency through the exchange of ideas and strategies.

QUALIFICATIONS

Bachelor's degree from an accredited college or university preferred. Industry designation(s) preferred. Licenses as required for specific jurisdictions.

California expert with OSIP Certification. Also specializing in litigation strategy and resolution

TAKING CARE OF YOU

• Flexible work schedule.

• Referral incentive program.
• Career development and promotional growth opportunities.

• A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (95k - 100K). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

#claimsexaminer #claims #hybrid #LI-REMOTE

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.