Complex Case Manager | LCSW Preferred, Care Transitions

Duke University; Durham (NC); Presencial; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation assistance (eligibility)

Descripción de la vacante

Duke University Health System in Durham, NC seeks a Complex Case Manager with NC LCSW license preferred to coordinate discharge planning and care transitions across the continuum of care. The role collaborates with interdisciplinary teams, patients, families, and community partners to ensure timely assessments and efficient service delivery.

The position is on-site with opportunities for professional development.

Formación

• Ability to work independently in a self-directed role.
• Strong problem-solving skills and ability to manage complex situations.
• Excellent written and verbal communication skills.
• Basic computer proficiency.

Responsabilidades

• Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education.
• Develop, implement, and evaluate individualized discharge plans ensuring timely and appropriate transitions of care.
• Coordinate services such as Home Health, DME, transportation, Substance Abuse Treatment, outpatient follow-up, SNF placement, and Acute Rehab referrals.
• Monitor daily census to ensure all patients are evaluated for case management needs.
• Maintain effective communication with the healthcare team regarding assessment findings, discharge needs, and provider orders.
• Provide education to patients, families, and care teams regarding benefits, reimbursement guidelines, and regulatory requirements.
• Collaborate with Utilization Management to support payer negotiations, reduce denials, and promote appropriate resource use.

Conocimientos

Independent work

Problem solving

Written communication

Verbal communication

Basic computer skills

Educación

BSN or MSW

Descripción del empleo

Duke University Health System in Durham, NC seeks a Complex Case Manager with NC LCSW license preferred to coordinate discharge planning and care transitions across the continuum of care. The role collaborates with interdisciplinary teams, patients, families, and community partners to ensure timely assessments and efficient service delivery.

The position is on-site with opportunities for professional development.