Complex Care Nurse (RN) Care Manager

6010 Mass General Brigham Community Physicians, Inc.; Massachusetts; Híbrido; USD 59.000 - 142.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

Mass General Brigham Community Physicians, Inc. is seeking a Registered Nurse for case management and discharge planning within a hybrid work model. You will coordinate patient care, manage referrals, and engage with families to develop comprehensive care plans.

The role requires an active MA RN license and 2+ years of related experience. Schedule includes 40 hours weekly, with on-site and field work, and a starting pay range shown in the listing.

Formación

• Associate's Degree Nursing required.
• Bachelor's Degree Nursing preferred.
• Registered Nurse (RN) License for the State of Massachusetts required.
• 2+ years of case management, utilization review, or discharge planning experience required.

Responsabilidades

• Coordinate and support healthcare within the facility and referrals.
• Develop and coordinate community service plans with patients and families.
• Communicate with third-party payers for necessary authorization and reimbursement.
• Prepare patients and families for discharge and care transitions.
• Maintain accurate, detailed reports and records.

Conocimientos

Care coordination

Communication

Patient education

Documentation

Educación

Associate's Degree Nursing

Bachelor's Degree Nursing (preferred)

Herramientas

Microsoft Office

EMR systems

Descripción del empleo

Site:

Mass General Brigham Community Physicians, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Serves as a core member of the care team coordinates and supports healthcare within the facility, and coordinates referrals for services outside the clinic. Provides outreach and enrollment services to meet eligibility requirements of the program and surrounding counties. Ensures coordination and planning, including community and family support. Focuses on the development and coordination of community service plans.

Partners with service providers, families, and patients to create a plan of healthcare and identify additional service providers.

Essential Functions

• Client Assessments and Planning
• Modify patient treatment plans as indicated by patients' responses and conditions.
• Prepare patient/family for discharge
• Communicates with third party payers to obtain necessary authorization for reimbursement of services.
• Review cases with medical directors on challenging cases as needed
• Defines care goals of patients by providing education, information, and direction to each individual and family.
• Maintain accurate, detailed reports and records.
• Communicates with third party payers to obtain necessary authorization for reimbursement of services.

Qualifications

• Associate's Degree Nursing required.
• Bachelor's Degree Nursing preferred.
• Registered Nurse (RN) License for the State of Massachusetts required.
• 2+ years of case management, utilization review, or discharge planning experience required.

Additional Knowledge, Skills and Abilities

• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to establish strong rapport and relationships with patients and staff.
• Proficient in Microsoft Office and industry related software programs.
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Ability to maintain client and staff confidentiality.
• Understanding of diagnostic criteria for dual conditions and the ability to conceptualize modalities and placement criteria within the continuum of care.
• Knowledge of Healthcare and Managed Care preferred.

Additional Job Details (if applicable)

Schedule and Work Model: Full-time Monday through Friday 8am-4:30pm or 8:30am-5pm Hybrid work model (approximately 1-2 days in clinic in Jamaica Plain; approximately 2-3 days in the field; approximately 1 day at home)

On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment.

Remote Type: Hybrid Work Location 301 South Huntington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America)

Pay Range $58,656.00 - $142,448.80/Annual Grade 98TEMP

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.